Troubleshooting table
Page GB-30
Troubleshooting table
Malfunctions can occur in all electrical appliances. This does not necessarily mean there is a
defect in the appliance. For this reason, please check the tables to see if you can correct the
malfunction.
WARNING
Risk of electric shock in case of improper repair!
Never try to repair a defective or suspected defective appliance yourself. You can put
your own and future users’ lives in danger. Only authorised specialists are allowed to
carry out this repair work.
Problem
Possible cause
Solutions, tips, explanations
Compressor off,
interior light off.
No electricity to socket.
Check the socket with another appliance.
Mains plug is loose.
Check the tightness of the mains plug.
Compressor off.
Temperature controller (1) is
set to “8 °c”.
Set the temperature controller to a lower
temperature (see “Setting the temperature“
on page GB-11).
Desired temperature has
been reached.
Further cooling not required. When the
inside temperature rises, the compressor
automatically turns on.
Appliance cools
too quickly.
Temperature has been set
too high.
Select a lower setting (see “Setting the
temperature“ on page GB-11).
The appliance
doesn’t cool suffi-
ciently.
Temperature has been set
too low.
Select a higher setting (see “Setting the
temperature“ on page GB-11).
Door not tightly closed or
door seal is not completely
tight.
See “Checking and cleaning the door
seals” on page GB-19.
The appliance is near a heat
source.
Place insulation plate between the appli-
ances or change location.
Food has been stored warm. Only store cooled foods.
Too many goods frozen.
Freeze a maximum of 4 kg at any one time.
Ambient temperature too low
or too high.
Adjust the ambient temperature to the
climate category(see “Technical specifica-
tions“ on page GB-34).
Compressor seems defec-
tive.
Set the temperature controller to “2 °c”. If
the compressor does not switch on within
an hour, please contact our service centre
(see page GB-31).
Appliance is mak-
ing a noise.
Operating noises are func-
tional and are not a sign of
malfunction.
Humming: Refrigeration unit is running.
Flowing noise: Refrigerant is
fl
owing
through the pipes.
Clicking: Compressor is switching on or off.
Disturbing noises.
Check that it is stable.
Remove any objects from the appliance.
Remove any foreign matter from the back
of the appliance.
