Troubleshooting table
Page EN-25
Troubleshooting table
Malfunctions can occur in all electrical appliances. This does not necessarily mean there is a
defect in the appliance. For this reason, please check the tables to see if you can correct the
malfunction.
WARNING
Risk of electric shock in case of improper repair!
■
Never try to repair the appliance yourself. You can put your own and future users’
lives in danger. Only authorised specialists are allowed to carry out this repair work.
Problem
Possible cause
Solutions, tips, explanations
Compressor off,
interior light off.
Appliance is switched off.
Press the “Adjust” button (1) for 5 seconds.
No electricity to socket.
Check the socket with another appliance.
Mains plug is loose.
Check the tightness of the mains plug.
Compressor off,
interior light on.
Desired temperature has
been reached.
Further cooling not required. When the
inside temperature rises, the compressor
automatically turns on.
Appliance cools too
quickly.
The temperature is set at
too high a level.
Select a lower setting (see “Setting the
temperature“ on page EN-12).
The appliance
doesn’t cool
sufficiently.
The temperature is set at
too low a level.
Select a higher setting (see “Setting the
temperature“ on page EN-12).
Door not tightly closed or
door seal is not completely
tight.
See “Checking and cleaning the door
seals“” on page EN-16.
The appliance is near a
heat source.
Place insulation plate between the
appliances or change location.
Food has been stored
warm.
Only store cooled foods.
Ambient temperature too
low or too high.
Adjust ambient temperature (see “Intended
use“ on page EN-4).
Compressor seems
defective.
Set the appliance to maximum refrigeration
(see “Setting the temperature“ on
page EN-12). If the compressor does not
switch on within an hour, please contact
our service department (see page EN-26).
Appliance is
making a noise.
Operating noises are
functional and are not a
sign of malfunction.
Humming: Refrigeration unit is running.
Flowing noise: Refrigerant is flowing
through the pipes.
Clicking: Compressor is switching on or off.
Disturbing noises.
Check the installation and re-adjust if
necessary.
Water has
accumulated in
the bottom of the
refrigerator.
Defrost drain (11) is
blocked.
Unblock the defrost drain using the
enclosed cleaning rod.
