Troubleshooting table
Page EN-36
Problem
Possible cause
Solutions, tips
The dish does not
get sufficiently hot.
The power or time is set too
low.
Keep warming up the food for a short while
in the microwave.
The dish was very cold
when being placed inside.
Container is unsuitable if
it becomes hotter than the
dish.
Use a suitable container.
The device emits
odours.
This happens when the
tubular heating elements are
used for the first time.
See the “First-time use” section.
Door/viewing
window steams
up.
Moisture is escaping from
the food; this is normal.
Wipe up the moisture after operation.
