Troubleshooting table
Page EN-33
Malfunctions can occur in all electrical appliances. This does not necessarily mean there is a
defect in the appliance. For this reason, please check the tables to see if you can correct the
malfunction.
WARNING
Risk of electric shock in case of improper repair!
■
Never attempt to repair the appliance yourself. You can put your own and future
users’ lives in danger. Only authorised specialists are allowed to carry out this re-
pair work.
Problem
Possible solutions/tips
Cooking zone and
ovens which are not
functioning.
The power supply has been interrupted. Check the fuses for the
cooker set on the fuse box in the home. If you have any concerns,
contact our service center (see “Service” on page EN-34).
Fissures or cracks in the
hob.
Switch all cooking zones off immediately and cease to use
the appliance. Contact our service center (see “Service” on
page EN-34).
The oven light switches
off.
The oven temperature has been reached. The light switches back
on if the oven is subsequently heated.
The oven light does not
light up.
First check that the appliance is still working (see above). If the
light is defective, contact our service center (see “Service” on
page EN-34).
The cooking
compartment light is
defective.
Replace the defective bulb for the cooking compartment light
(see “Replacing the light bulb in the cooking compartment” on
page EN-24). Notice: Defective bulbs do not fall under our warranty.
The external cooling
fan is not working; no
air released from the air
locks and Cover is very
hot.
The external cooling fan will only switch on at a temperature of 70
°C and above. If the ventilation system does not make a sound
and no air is emitted even when the temperature is increasing, the
ventilation system is defective.
In such an event, open the appliance door, switch off the appliance,
and stop using it. Contact our service center (see “Service” on
page EN-34).
External cooling fan
keeps running.
No error. The external cooling will run for a while and then shut off
automatically.
Troubleshooting table
