HEKS8854F
Service
27
Service
Please note! You are responsible for the condition of the appliance and its proper use in the house-
hold.
– If you call out for customer service due to an operating error, you will incur charges, even dur-
ing the guarantee/warranty period.
The statutory warranty of 24 months applies for this article.
– Damage resulting from non-compliance with this manual unfortunately cannot be recognised.
Advice, complaints and orders
Please contact your mail order company’s cus-
tomer service centre if
– the delivery is incomplete,
– the appliance is damaged during transport,
– you have questions about your appliance,
– a malfunction cannot be rectified using the
troubleshooting table,
– you would like to order further accessories.
Repairs and spare parts
Spare parts are available for a minimum period
of seven years after the final version of the mod-
el has been placed on the market. Door seals
are available for a period of ten years.
Customers in Germany
• Please contact our technical service:
Phone +49 (0) 40 36 03 31 50
Customers in Austria
• Please contact your mail order company’s
customer service centre or product advice
centre.
In order for us to help you quickly, please tell us:
Name of appliance
Model
Order number
hanseatic built-in refrigerator
HEKS8854F
19677946
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