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Limited Lifetime Consumer Warranty
This product has been manufactured and tested to the highest quality standards by Hansgrohe, Inc. (Hansgrohe). This
warranty is limited to Hansgrohe products which are purchased by a consumer in the United States after March 1,
1996, and installed in either the United States or Canada.
WHO IS COVERED BY THE WARRANTY
This warranty extends to the original consumer purchaser only.
WHAT IS COVERED BY THE WARRANTY
This warranty covers only your Hansgrohe manufactured product. Hansgrohe warrants this product against defects in
material or workmanship as follows: Hansgrohe will repair at no charge for parts only or, at its option, replace any
product or part of the product which proves defective because of improper workmanship and/or material, under normal
installation, use, service and maintenance. If Hansgrohe is unable to provide a replacement and repair is not practical
or cannot be timely made, Hansgrohe may elect to refund the purchase price in exchange for the return of the product.
LENGTH OF WARRANTY
Replacement or repaired parts of products will be covered for the term of this warranty as stated in the following two
sentences. If you are a consumer who purchased the product for use primarily for personal, family, or household
purposes, this warranty extends for as long as you own the product and the home in which the product is installed. If
you purchased the product for use primarily for any other purpose, including, without limitation, a commercial purpose,
this warranty extends only (i) for 1 year, with respect to Interaktiv and Retroaktiv products, and (ii) for 5 years, with
respect to AXOR, ShowerPower and Pharo products.
THIS WARRANTY DOES NOT COVER, AND HANSGROHE WILL NOT PAY FOR:
A.
Conditions, malfunctions or damage not resulting from defects in material or workmanship.
B.
Conditions, malfunctions or damage resulting from (1) improper installation, improper maintenance, misuse,
abuse, negligence, accident or alteration, or (2) the use of abrasive or caustic cleaning agents or no rinse
cleaning products, or the use of the product in any manner contrary to the product instructions.
Cleaning Recommendation for Hansgrohe Products
Modern faucetry and shower products utilize a combination of materials to comply with the needs of
the market with regard to design and functionality.
To avoid damage, it is necessary to use some caution when cleaning. Damage caused by improper
treatment is not covered under the Hansgrohe warranty.
Cleaning Materials for Faucets and Showers
•
To remove lime scale, use only products made specifically for that purpose. Always follow the
manufacturers instructions when using.
•
Do not use cleaners that contain hydrochloric, formic, acetic, or phosphoric acids, as these will
cause considerable damage to finishes and to plastic components.
•
Never mix cleaning materials.
•
Never use cleaners containing abrasives. Do not use abrasive cleaning cloths, pads, or sponges.
Cleaning Procedures
•
Clean your faucets and shower products as and when required. Regular cleaning will prevent
scale buildup and water spotting.
•
Follow the label instructions. Do not allow any cleaner to remain on the product for longer than
necessary.
•
When using spray cleaners, spray first onto a sponge or cloth do not spray directly onto the
product.
•
After cleaning, rinse thoroughly with clear water to remove any cleaner residue.
Important
•
Soap and shampoo residue can also cause damage to the product. Rinse well with clean water
after use.
•
If the surface is already damaged, harsh cleaning materials will cause further damage.
