15
TROUBLESHOOTING GUIDE
PROBLEM CAUSE
REMEDY
No Propane Gas at Burner
Check that gas tank valve is open. Turn
control knob to “ON” and push control
knob in. Make sure tank has propane
gas.
No Spark at Electrode
Check that AAA battery is installed with
negative (-) end first and has a charge.
Check that the wire is connected to the
ignition module. Check that the
electrode is not cracked or broken.
Burner won’t light
Lack of oxygen
Remove excess lava rocks or fire ices
from around the ignition well.
Thermocouple not in flame
Check that the tip of the thermocouple is
even with the top of the ignition well.
Remove any lava rocks from the ignition
well.
Thermocouple connection
at the main control valve is
loose
Tighten the thermocouple nut at the
back of
the valve.
Burner won’t stay
lit after lighting
No Lava Rocks on Burner
Cover the burner with lava rocks per the
instructions
