TROUBLESHOOTING GUIDE
PROBLEM
CAUSE
REMEDY
No Propane Gas at Burner
Check that gas tank valve is open.
Turn control knob to “ON” and push
control knob in. Make sure tank has
propane gas.
No Spark at Electrode
Check that AAA battery is installed
with negative (-) end first and has a
charge. Check that the wire is
connected to the ignition module.
Check that the electrode is not
cracked or broken.
Burner won’t light
Lack of oxygen
Remove excess lava rocks or fire ices
from around the ignition well.
Thermocouple not in flame
Check that the tip of the thermocouple
is even with the top of the ignition
well. Remove any fire ices from the
igntion well.
Thermocouple connection
at the main control valve is
loose
Tighten the thermocouple nut at the
back of
the valve.
Burner won’t stay
lit after lighting
No Fire ice on Burner
Cover the burner with fire ices per the
instructions
