Hanlong UC862 User Manual Download

Page: 6 / 135

Getting Started

Why is the phone LCD screen blank?...................................................................................131

Why does the phone display "Network Unavailable"? .........................................................131

Why can’t I get a dial tone? ..................................................................................................132

Where to set the tone? ...........................................................................................................132

How to download XML Configuration? ...............................................................................132

How to Import TLS certificate? ............................................................................................133

How to use Vlan? ..................................................................................................................133

How to use LLDP?................................................................................................................133

How to Set LCD and Web GUI

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.........................................................................................133

How to Upgrade via FTP? ....................................................................................................134

How to make Ringtone?........................................................................................................134

How to use Open VPN? ........................................................................................................134

Provisioning Guide on Free PBX:.........................................................................................134

Failover Notes .......................................................................................................................134

How to Upload Wallpaper? ...................................................................................................134

How to Use Auto Provision Phonebook?..............................................................................134

All Documents ......................................................................................................................134

Summary of Contents for UC862

Page 1: ...support hanlongtek com Nanjing Hanlong Technology Co Ltd USER GUIDE UC862 Version 1 0 3 62 GIGABITIPPHONE 86 25 84608050...

Page 2: ...use as commercial means without the express written permission of Nanjing Hanlong Technology Co LTD Safety cautions To use the Phone follow the instructions in this manual To use the power adapter th...

Page 3: ...cautions 1 WEEE Warning 1 Cleaning 1 FCC Statement 2 Table of Content 2 Getting Started 6 Packing List 6 Phone Installation 8 1 Attach the Foot stand 8 2 Connect the Handset and optional Headset 9 3...

Page 4: ...Call History 58 LDAP Phonebook 61 Broadsoft Phonebook 63 Call log 64 Other features settings 65 Dial Plan 65 Emergency Call 66 LED Status Setting 67 Action URL 68 Softkey Layout 68 Programmable Key 69...

Page 5: ...rcom 105 DTMF 106 Prefix 107 Local Group 109 XML Group 110 LDAP 111 XML Browser 112 Broadsoft Group 113 Conference 114 Forward 114 Transfer 115 Hold 116 Group Listening 116 DND 117 Redial 118 SMS 118...

Page 6: ...32 How to download XML Configuration 132 How to Import TLS certificate 133 How to use Vlan 133 How to use LLDP 133 How to Set LCD and Web GUI 133 How to Upgrade via FTP 134 How to make Ringtone 134 Ho...

Page 7: ...Getting Started 6 Getting Started Packing List The package contains the following parts please check if all the items are not missed 1 The phone device 2 The footstand 3 Handset...

Page 8: ...Getting Started 7 4 Headset cord 5 Power adapter 6 Ethernet cable...

Page 9: ...Getting Started 8 7 Quick installation reference Phone Installation 1 Attach the Foot stand...

Page 10: ...Getting Started 9 2 Connect the Handset and optional Headset 3 Connect the Network and Power...

Page 11: ...hen show Initializing during the initialization By default the phone attempts to contact a DHCP server in your network in order to obtain its valid network settings e g IP address subnet mask default...

Page 12: ...Getting Started 11 of accounts To view the phone status via phone interface 1 Press Menu Status InformationNetwork Account 2 Press Menu Status Network 3 Press Menu Status Account...

Page 13: ...s via Web interface Login webpage For How to login please refer to Web Login View the information of Version Account and Network Registration To register via phone interface Press Menu Setting Advance...

Page 14: ...Proxy Optional Filled the SIP User ID Authenticate ID Filled the password Name shown on LCD and Ringtone Press Save to save the configuration To register via web interface 1 Login webpage and Click Ac...

Page 15: ...ust be filled If changed it requires a phone restart 2 Account Status says the account registered successfully or not 3 When change the account information via phone it will show Restart note when bac...

Page 16: ...be used as other function keys For more information you can refer to Memory Keys 4 Soft Key This area shows the soft key labels The default soft key labels are History Directory DND and Menu More to...

Page 17: ...Indicator LED To indicate the power status Line keys The phone supported up to 4 accounts 1 Steady green idle interface during a call 2 Blink red a call incoming Soft keys Labels automatically to iden...

Page 18: ...e configured as different function as 1 Line 2 Speed Dial 3 BLF 4 BLF List 5 Voice mail 6 Direct Pickup 7 Group Pickup 8 Call Park 9 Intercom 10 DTMF 11 Prefix 12 Hold 13 Conference 14 DND 15 Redial 1...

Page 19: ...resume a call during a conversation Information To show the accounts status and some other relevant information More refer to Info key instruction Transfer To transfer a call to a third party To enabl...

Page 20: ...r Phone 19 Icon Preview Icon Description Network available Network down Line Registered succeed Line Unregistered Line Ringing Speed Dial BLF BLF Ringing BLF Talking Speakerphone mode Handset mode Hea...

Page 21: ...Getting Familiar with Your Phone 20 Text message Mute Do Not Disturb Volume is 0 Hold Dialed calls Received calls Missed calls Forward calls Conference Keypad locked Keypad unlocked Pick up Call Park...

Page 22: ...Getting Familiar with Your Phone 21 Intercom Paging DTMF Prefix XML Group Local Group XML Browser LDAP Broadsoft Group Conference Forward Transfer Hold Line on Hold DND Redial Call Return SMS Record...

Page 23: ...tting please refer to LED Status Setting Power Indicator LED Line LED Line or Memory Key set as Line Recording Group Listening Shared Line Other Functions LED Status Description Blinked green Ringing...

Page 24: ...Line Key LED Line Memory Key set as Shared Line Other Key Led LED Status Description Stay green Idle status Stay red The line is busy Blinked green Ring Back Private hold Blinked red The line is ringi...

Page 25: ...rmation page 2 Get the full information of the item with When the item with it means the information is not full display or there more options for the item Press info key you can get the complete cont...

Page 26: ...LCD screen constitute the phone user interface which allows the user to execute all call operation tasks and basic configuration changes directly on the phone In addition you can use the web user int...

Page 27: ...end Hot Line Anonymous Call DND Features History Setting Language Time Date Time Date Format DHCP Time Ring tone Basic Settings Front Size Account Registeration Network Lock Factory Reset Password Adv...

Page 28: ...amiliar with Your Phone 27 Speed Dial BLF BLF List Voice Mail Direct Pick Up Group Pick Up Call Park Intercom DTMF Prefix Local Group XML group LDAP XML Browser Broadsoft group Conference Forward Tran...

Page 29: ...Getting Familiar with Your Phone 28 Group Listening DND Redial Call Return SMS Record URL Record Paging Shared Line Public Hold Private Hold...

Page 30: ...will mainly introduce the basic configuration as the Time Language and Volume Web Login 1 Get the IP address Press Menu Status Information 2 Input the IP Address in the web browser 3 Input the user n...

Page 31: ...r login the web interface or set the advanced settings through phone interface And the default password of the administrator is admin To change to password via Phone Interface 1 Press Menu setting Adv...

Page 32: ...r phone cannot contact a DHCP server for any reason you need to configure a static IP address manually When switch DHCP Static IP and PPPoE to each other or change the Static IP on webpage it will sho...

Page 33: ...to the Internet via PPPoE mode You can set a WAN port to be a PPPoE port The PPPoE port will perform a PPP negotiation to obtain the IP address Contact your system administrator for the PPPoE user nam...

Page 34: ...ting Advanced Settings password admin Network WAN Port DHCP mode 2 Click Save and restart the phone To configure Network via web interface 1 Click Network Basic 2 Select the desired Type DHCP Static o...

Page 35: ...contact your system administrator PC Port Two modes for PC port bridge and router To configure PC Bridge via Phone interface 1 Press Menu Setting Advanced Settings password admin Network PC Port Bridg...

Page 36: ...nterface 1 Click Network Basic 2 Select 3 Click and restart the phone To configure Router via web interface 1 Click Network Basic 2 Select As Router 3 Fill the IP address and other necessary informati...

Page 37: ...nu Display Display Mode 2 Select Text or Icon 3 Press Save soft key to save the configuration To Configure Display mode via web interface 1 Login web interface and click Setting Preference 2 Select Ic...

Page 38: ...Basic Setting Configuration 37 2 Press or Save soft key to save the configuration To change the language via Web Interface 1 Setting Preference Web Language...

Page 39: ...o the IP phone Time and Date The time and date show on the idle page and it can be set and change by SNTP server automatically or manual setting To configure the time and Date by SNTP setting via phon...

Page 40: ...e manually via phone interface 1 To press Menu Setting Basic setting Time Date Manual Settings 2 Press and or change the right time or you can input the right time 3 Press or Save soft key to save the...

Page 41: ...y to save the configuration To configure the DHCP time via phone interface 1 To press Menu Setting Basic setting DHCP time 2 Press and or press to change between Disable and Enable 3 Press or Save sof...

Page 42: ...nk To change the Time Zone and Date Display Format via web interface 1 Setting Preference Time Zone 2 Select the necessary one 3 Press to save the configuration Note If the IP Phone cannot obtain the...

Page 43: ...e of the ring tone To adjust the Ring Tone Type via Phone interface 1 Press Menu Setting Basic Settings Ring Tone 2 Press and to select the aimed one 3 Press or Save soft key to save the configuration...

Page 44: ...igure Distinctive Ring Tone via Phone Interface 1 Press Directory 2 Select the target contact 3 Press Detail soft key to edit the contact 4 Press and to select the wanted Ring Tone for the contact 5 P...

Page 45: ...Ring Tone you want to use 3 Click to save the configuration Click Ring tone for more information Font Size To configure the Time Date Format via phone interface 1 To press Menu Setting Basic setting...

Page 46: ...ation 45 To configure Font Size via Web Interface 1 Setting Preference 2 Find and then choose the desired 18 20 24 26 3 Click to save the configuration Volume You can adjust the volume for the phone b...

Page 47: ...ce 1 Option 1 To press and on the idle page 2 Option 2 To press and during the call is ringing To adjust the handset volume via phone interface To press and during a call in handset mode To adjust the...

Page 48: ...speaker mode Wallpaper To change the preferred one picture for you by the following steps To change the wallpaper via phone interface 1 To press Menu Display wallpaper 2 Press and or press Switch soft...

Page 49: ...types of screen saver Time Logo Photo Switch and Photo Time Logo when the screensaver works it will show Time and logo in turns Photo Switch all screensaver pictures display one by one Phone Only the...

Page 50: ...ver Type to choose one of the type Backlight off Time Logo and Photo 4 Press or Save soft key to save the selected configuration To disable screen saver via Phone interface 1 To press Menu Display Scr...

Page 51: ...o save the upload picture To delete upload screen saver phone via Web interface 1 Setting Preference 2 Select the photo that to delete 3 Click Delete to delete the photo To wake up screen saver via We...

Page 52: ...be letters numbers or underline _ and photo number should be less than 9 2 The default screensaver photos can not be deleted LED Status Setting Backlight To set Backlight via web interface 1 Click set...

Page 53: ...you can add or delete your friends business partner or anyone others phone No so you will not forget their number Or put some anonymous phone No in the blacklist to prevent from being disturbed A To a...

Page 54: ...2 Press and to select the targeted one Press and switched among the All calls Dialed calls Received calls Missed Calls and Forward Calls 3 Press Option soft key Add to Contacts 4 Edit the necessary in...

Page 55: ...nu Directory Blacklist 2 Press Add soft key 3 Enter the necessary information as Name Phone number 4 Press save soft key or to add the contacts successfully To add blacklist from history via phone int...

Page 56: ...ion 55 5 Press save soft key or to add successfully Upload Contacts photo via web interface 1 Click Directory and select the desired contact 2 Click Choose file to select the photo for the contact 3 C...

Page 57: ...ist via web interface To import an XML file of contact list via web interface 1 Click on Directory 2 Click Browse to select a contact list file file format must be xml from your local system 3 Click I...

Page 58: ...interface 1 Login the webpage and click Directory Remote Phone Book 2 Fill the path of the remote file in the Phone Book URL field For example http 192 168 0 254 phonebook Phonebook xml 3 Fill the Nam...

Page 59: ...he history record feature in advance To enable the history record feature via phone interface 1 Press Menu Feature History Setting 2 Press and or Switch soft key to enable History record 3 Press Save...

Page 60: ...from the call history list via phone interface 1 Press the History soft key 2 Press Right or Left Key to switch among All Calls Missed Calls Received Calls Dialed Calls and Forwarded Calls 3 Press the...

Page 61: ...ory 2 Select the desired history item and click Tel Number 3 Then the call is dialed on phone To Dial a call from Call History via phone interface 1 Press History soft key or press Menu History Local...

Page 62: ...ord matches the search criteria the record will be displayed on the IP PHONE LCD 3 Filled LDAP Number Filter This This parameter specifies the number attributes for LDAP searching 4 Filled Server Addr...

Page 63: ...emory Key choose Memory Key 1 for example 2 Select LDAP in the Type field 3 Click Saveset to save the configuration To Configure LDAP Key via phone interface 1 Press Menu Feature Function Keys Memory...

Page 64: ...tacts from the BroadSoft directory You can also dial a contact from the BroadSoft directory You can configure your new phone to access up to 6 BroadSoft directories Contact your system administrator f...

Page 65: ...BroadSoft call log allows users to view and dial the stored numbers in the following lists missed received and placed You can configure the IP phone to access up to 3 call log items Contact your syst...

Page 66: ...ad This phone supports dial plan with following accept digits 1 2 3 4 5 6 7 8 9 0 Grammer Description x any digit from 0 9 xx at least 2 digit number exclude hear dial tone 3 5 any digit of 3 4 or 5 1...

Page 67: ...ervices for assistance when required The emergency telephone number may differ from country to country It is typically a three digit number so that it can be easily remembered and dialed quickly Some...

Page 68: ...LED Status setting mainly defines the power indicator LED To configure action url via web interface 1 Click Setting Preference 2 Select Yes or No for Power Status Ringing Status Miss Calls Status 3 C...

Page 69: ...ww hanlongtek com Softkey Layout This feature mainly defines which shown on the soft key in some status For example what the soft key displays when dialing or talking To configure Soft key via web int...

Page 70: ...ay More and last two item will show in the next page softkey you can check by press more Programmable Key For the default keys as Soft keys Navigation keys and so on you can define them as some specif...

Page 71: ...e For Ext Key configuration please refer to UC40 User manual Basic Call Features Place a Call There are three ways to dialing a call Handset Headset and Hands free speakerphone To place a call by Hand...

Page 72: ...ls for all time 1 Click webpage Setting Preference 2 HeadSet Priority Enable 3 Ring Device For HeadSet User Headset 4 Press Placing a call by hands free speakerphone 1 Press the or press the Line key...

Page 73: ...two calls with one line and one account 1 Press a line key and dial one phone number then make a call 2 Press the corresponding line key 3 Dial another phone number 4 Press the Send soft key or then...

Page 74: ...d now the conversation is built To receive a call by hands free speaker 1 Option 1 Press directly 2 Option 2 Press Answer soft key 3 Option 3 Press the Line key flashes red Moreover some other action...

Page 75: ...ecting To set incoming call show mode via web interface 1 Click setting preference 2 Select the desire mode for the incoming call show mode 3 Click to save the setting Auto Answer Enable auto answer f...

Page 76: ...on the display To make a call on hold during three modes To hold a call under handset mode 1 Press Hold soft key or to hold the current call 2 Press Resume soft key or to resume the call on hold To ho...

Page 77: ...Transfer soft key during the conversation the call is on hold now 2 Enter the number that transfers to 3 Press and now the blind transfer completed NOTE The Enable Call Feature must be configured to Y...

Page 78: ...ou can here the ring tone 3 Press or the Tran soft key and now the Semi attended transfer completed NOTE To use this function should at least one line key set as Auto BLF Transfer 1 Set a Programmable...

Page 79: ...Transfer to New Call via web interface 1 Click Setting Feature 2 Select Transfer Mode via DSS key New Call 3 Select the desired Line or Memory key and select Transfer in the Type 4 Enter the phone num...

Page 80: ...2 A press line 2 key the call is placed on hold 3 A enter the number of C and then press send soft key or 4 C answering the call 5 A press or the conference soft key then A B and C are now in a confe...

Page 81: ...ck to continue the conversation with B 2 Once A hangs up the call the conference is ended while if B or C drops the call A C or A B conversation continues 3 The conference feature is not available on...

Page 82: ...onfigured number 1 Press Menu Features Call forward Always Forward 2 Press and or press to select the enable choice 3 Enter the forward to number and on code optional off code optional 4 Press or Save...

Page 83: ...al 4 Press or Save soft key to save the configuration To configure no answer forward No Answer Forward Incoming calls are forwarded if not answered after some time 1 Press Menu Features Call forward N...

Page 84: ...e is enabled the Icon will display on Top of the LCD To configure Forward via Web Interface 1 Setting Features 2 Click On for the Always Busy No Answer 3 Fill the Forward to Number 4 Optional fill the...

Page 85: ...res Call forward Always Busy No answer Forward Press and or press to select the disable choice Press or Save soft key to save the configuration To cancel the forward feature via Web Interface 1 Settin...

Page 86: ...eturn This feature allows you to dial the last phone call you received To configure the Call Return via phone interface 1 Press Menu Features Function Keys Line or Memory keys as Function Keys Memory...

Page 87: ...Memory key and select Call Return in the Type 3 Click the to save the configuration Call Waiting Tone 1 Click Account Advanced 2 Select Turn off speaker on remote Disconnect Yes 3 Click Setting Featur...

Page 88: ...aller ID Just enable the anonymous call feature you can set your ID do not appear on the other phone that you called To configure anonymous call 1 Press Menu Features Anonymous Call 2 Press and or pre...

Page 89: ...e soft key to save the configuration Reject Anonymous If you do not want to be disturb by anonymous calls you can set the reject anonymous call features so you will not hear the unknown calls To confi...

Page 90: ...t the disable choice in Rejection filed 3 Press or Save soft key to save the configuration Call Mute When you use the Mute feature the other parties will not hear your voice while you can hear their v...

Page 91: ...ou can see the mute icon shown on the Top of the LCD on idle page To enable DND feature via phone interface 1 Press the DND soft key when the phone is idle and then shown on the LCD To disable DND fea...

Page 92: ...he configuration No Key Entry Timeout No Key Entry Timeout means that when you entry the number it will dial out automatically after some time when you stop enter the number To configure No Key Entry...

Page 93: ...itch to change choose lock type All Keys Menu Key Function Key Lock Answer 3 Press Save or OK key to save the configuration To enable Keypad Lock via Phone 1 Press Menu Settings Advanced Setting Phone...

Page 94: ...auto lock time 4 Fill the Emergence Number when the phone is Lock only Emergency Number can be sent 5 To click to save the configuration To Disable Keypad Lock via Webpage 1 Click Webpage Setting Feat...

Page 95: ...r and delay time as present we support off hook auto dial 3 Press or Save soft key to save the configuration To configure Hotline auto dial via Web Interface 1 Setting Features 2 Fill the number in th...

Page 96: ...now the Hotline auto dial is cancelled Function Key Features Settings Line It works same as Line keys To configure Line Feature via Web Interface 1 Click Function keys Line or Memory Key 2 Select the...

Page 97: ...y key1 for example 2 Press and or press key to select the Speed Dial in the type field 3 Enter the targeted Number 4 Press or Save soft key to save the configuration Then the selected Line or Memory k...

Page 98: ...monitored line is ringing the light is blinking red press the BLF key to pick the phone up directly 3 When the monitored line is calling or in a conversation the light is steady red To configure a BL...

Page 99: ...tion keys Line or Memory key 5 Select the desired Line or Memory key and select BLF in the Type 6 Enter the monitored phone number in the Value field 7 Select the Account ID 8 Filled the Pickup code 9...

Page 100: ...BLF List To configure BLF List via web interface 1 Login and click Account 2 Click Advanced and then fill the Eventlist BLF URL 3 To configure BLF List Keys 3 1 Click Function Keys Memory Key 3 2 Sele...

Page 101: ...mail and when there is message the message will will light green Moreover when pick up the handset or press speaker key you will hear some quick busy tone To configure the Voice mail feature via phone...

Page 102: ...key1 for example Select the targeted Line or Memory key Press and or press key to select the Voice mail in the type field Enter the Value Number Press and or press key to select the Account ID Press...

Page 103: ...rk as Direct Pickup To configure Direct Pickup feature via Web Interface 1 Click Function keys Line or Memory key 2 Select the wanted Line or Memory key and set as Direct Pickup 3 Enter the pickup cod...

Page 104: ...to select the Group Pickup in the type field 4 Enter pickup code and followed the desired group number 5 Press or Save soft key to save the configuration To configure the Group Pick up via Web interf...

Page 105: ...ys Memory key1 for example 2 Select the wanted Line or Memory key 3 Press and or press Switch soft key to select the Key Event in the type field 4 Press and or press Switch soft key to select the Call...

Page 106: ...keys as Function Keys Memory key1 for example 2 Press and or press key to select the intercom in the type field 3 Enter the intercom codes followed by desired number 4 Press or Save soft key to save...

Page 107: ...to send out the desired DTMF number during the conversation To use this feature you should sure that the DTMF Tone is on To configure the DTMF via Web Interface 1 Click Setting Preference 2 Select On...

Page 108: ...the DTMF via Web interface 1 Click Function keys Line or Memory key 2 Select the desired Line or Memory key and select DTMF in the Type 3 Fill the value with the Desired DTMF number 4 Click the to sa...

Page 109: ...Prefix in the type field 4 Enter the value with with number that you want to set as prefix 5 Press or Save soft key to save the configuration To configure the Prefix via Web interface 1 Click Function...

Page 110: ...ory key1 for example 2 Select the wanted Memory key 3 Press and or press key to select the Local group in the type field 4 Press or Save soft key to save the configuration To configure the Local Group...

Page 111: ...Features Function Keys Memory keys as Function Keys Memory key1 for example 2 Select the wanted Memory key 3 Press and or press key to select the XML group in the type field 4 Press or Save soft key t...

Page 112: ...nction Keys Memory keys as Function Keys Memory key1 for example 2 Select the wanted Memory key 3 Press and or press key to select the LDAP in the type field 4 Press or Save soft key to save the confi...

Page 113: ...he XML Browser via Phone Interface 1 Press Menu Features Function Keys Memory keys as Function Keys Memory key1 for example 2 Select the wanted Memory key 3 Press and or press key to select the XML Br...

Page 114: ...Features Function Keys Memory keys as Function Keys Memory key1 for example 2 Select the wanted Memory key 3 Press and or press key to select the Broadsoft group in the type field 4 Press or Save soft...

Page 115: ...r Save soft key to save the configuration To configure Conference via Web Interface 1 Click Function keys Memory Key 2 Select the desired Key and select Conference in the Type 3 Click the to save the...

Page 116: ...ou want to forward 4 Click the to save the configuration Transfer You are able to configure the key as a transfer key to perform the Blind Attended Transfer To configure the Transfer via Phone Interfa...

Page 117: ...ace 5 Press Menu Features Function Keys Memory keys as Function Keys Memory key1 for example 6 Select the wanted Memory key 7 Press and or press key to select the Hold in the type field 8 Press or Sav...

Page 118: ...lect Group listening in the Type 3 Click the to save the configuration DND If the key is configured as DND key you are allowed to active the DND function immediately when you press it and the phone is...

Page 119: ...the last placed call from the IP Phone To configure Redial via Web Interface 1 Click Function keys EXP Key 2 Select the desired Key and select redial in the Type 3 Enter the Label displayed on LCD 4 C...

Page 120: ...Select the wanted Memory key 3 Press and or press key to select the SMS in the type field 4 Press or Save soft key to save the configuration To configure SMS via Web Interface 1 Click Function keys M...

Page 121: ...Memory key1 for example 2 Select the wanted Line or Memory key 3 Press and or press key to select the Record 4 Press or Save soft key to save the configuration To configure the record via Web Interfa...

Page 122: ...e wanted Line or Memory key 3 Press and or press key to select the URL Record 4 Press or Save soft key to save the configuration To configure the record via Web Interface 1 Click Function keys Memory...

Page 123: ...ature allows subscribers to share SIP lines Moreover it also provides status monitoring of the shared line To configure the line key as shared line via phone interface 1 Press Menu Features Function K...

Page 124: ...For more information contact your system administrator Public Hold The key can be configured as a public hold key During a conversation all members belonging to that particular SLA group can use this...

Page 125: ...ll members belonging to that particular SLA group can use this key to hold the call but only the initiator can resume the call To configure the Private hold via phone interface 1 Press Menu Features F...

Page 126: ...Function Key Features Settings 125 2 Select the desired Key and select Private hold in the Type 3 Click the to save the configuration...

Page 127: ...min Factory Reset 2 Press OK soft key in the warning page To set Factory Reset via web interface Click Management Upgrade Click and then confirm the setting Pcap Feature To use pcap via web interface...

Page 128: ...Upgrade 127 4 Then you ll get the Pacp captures System Log To download system log via web interface 1 Click Management Configuration 2 Click of the system Log 3 Then you ll get a txt file syslog txt...

Page 129: ...d please power cycle the phone TFTP process may take as long as 1 to 2 minutes over the Internet or just 20 seconds if it is performed on a LAN Users are recommended to conduct TFTP upgrade in a contr...

Page 130: ...is the MAC address of the phone These two files are for initial automatically provisioning purpose only for normal TFTP or HTTP firmware upgrade the following error messages in a TFTP or HTTP server l...

Page 131: ...figuration file 1 Click Management Configuration Download Device Bin Configuration 2 Then you can get a file cfg bin To Restore configuration file 1 Click Management Configuration Restore configuratio...

Page 132: ...y into a wall outlet instead 4 If your phone is powered from PoE ensure you use a PoE compliant switch or hub or contact your system administrator for more information 5 Check that the power LED is on...

Page 133: ...eadset if present or Hands Free Speakerphone to check whether dial tone is present for one of the audio modes If the dial tone exists on another audio mode connect a different handset or headset to is...

Page 134: ...DP information please click VLAN Note VLAN Notes including 1 Voice VLAN 2 Major Benefits of Using VLANs 3 VLAN discovery method on hanlong ip phones 4 LLDP Feature on Hanlong IP Phones 5 Supported TLV...

Page 135: ...ow to use Open VPN Click Open VPN note Provisioning Guide on Free PBX Click Set Auto Provision on FreePBX Failover Notes Click Failover Note How to Upload Wallpaper Click Wallpaper Upload Notes How to...

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