Hanin TP808-i User Manual Download

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TP808-i User Manual

3) 4G-LTE

The operating band of module:

LTE FDD

Band 1, 3, 5, 8

LTE TDD

Band 34, 38, 39, 40, 41

WCDMA/HSPA+

Band 1, 8

TD-SCDMA

Band 34, 39

GSM

900/1800MHz

ANT

Main + Diversity

Data Transmission

LTE FDD Rel.9

150Mbps DL / 50Mbps UL (Cat 4)

LTE TDD Rel.9

112Mbps DL / 10Mbps UL (Cat 4)

UMTS/HSPA+ Rel.6 UMTS: 384 kbps DL / 384 kbps UL

HSPA+: 21Mbps DL (Cat 14) / 5.76Mbps UL (Cat6)

TD-SCDMA Rel.9

4.2Mbps DL / 2.2Mbps UL

GRRS / EDGE Rel.5

GPRS: 85.6kps DL / 85.6kbps UL (multi-slot class 12)
EDGE (E-GPRS): 236.8kbps DL/236.8kbps UL
(multi -slot class 12)

Note: Different mobile data operators in different countries support different operating

band for 4G.

Summary of Contents for TP808-i

Page 1: ...Hi POS Cloud Printer TP808 i User Manual Xiamen Hanin Electronic Technology Co Ltd ADD 5F 8 AideAirport Industrial Park Huli District Xiamen China Tel 86 0 592 5885993 Web www hprt com...

Page 2: ...anual 2 REVISION RECORDS REV DATE DESCRIPTION Drawn Checked Approved 1 0 2019 06 05 1 First edition Wang Yuxiang Hong Rui Lin Yang 1 1 2019 11 14 1 Change the print speed to 250 mm P7 Wang Yuxiang Hon...

Page 3: ...1 4 2 LED Indication and Beeper 13 4 3 Power Connection 14 4 4 Interface Cable Connection 16 4 5 Cash Drawer Connection 16 4 6 Print Test 17 4 6 1 Print Self Test 17 4 6 2 Printing of Windows Driver P...

Page 4: ...river Setting Detail 29 8 5 1 Printing Preferences 29 8 5 2 Printer properties 64 8 6 Uninstall Windows Driver 67 9 Utility Tool For POS Instruction 69 10 1 Utility Tool Installation 70 9 2 TP808 i Ut...

Page 5: ...ny written permission from the company any section of this manual is prohibited to be copied or transferred in any form Copyright This manual is printed in 2019 the copyright belongs to Xiamen Hanin E...

Page 6: ...he printer 5 Do not expose the printer to high temperatures direct sunlight or dust 6 Protect the printer from shock impact and vibration 7 Be sure the power source is within the voltage rating and fr...

Page 7: ...he user and or third party We are not legally liable for any damages and or issues resulting from the use of options and or parts that are not authentic or authorized products 4 WEEE Waste Electrical...

Page 8: ...field print receipts TP808 i can connect with other equipment through Cash Drawer USB and Ethernet interfaces And the printer drivers are available for the Windows7 8 8 1 10 Windows Server 2008 2012...

Page 9: ...t the outside of both the box and the printer for possible damage 2 Check whether you have received the following accessories together with the printer if there are any items missing please contact yo...

Page 10: ...TP808 i User Manual 6 2 2 Appearance and Components Front Rear Inside Cover Open Deflector Rod...

Page 11: ...ASCII 9 17 12 24 User defined Support Code Page PC437 std Europe Katakana PC850 Multilingual PC860 Portuguese PC863 Canadian PC865 Nordic PC857 Turkish PC737 Greek ISO08859 7 Greek WPC1252 PC866 Cyril...

Page 12: ...End Near end Orange Error Red 4G Connection Green Wi Fi Connection Blue Power Supply Input AC 100V 240V 50 60Hz Output 24V 2 5A Paper Paper Type Specified Thermal Paper Paper Width 58 mm 80 1mm Paper...

Page 13: ...ame quality paper otherwise it will influence the printing quality and decrease the thermal printer head life Don t stick the paper on the roll paper mandrill If the thermal paper is polluted by chemi...

Page 14: ...ting Position 3 3 1 Printing position 80 1 mm Print Paper 58 mm Print Paper 3 3 2 Cutting Position Type Paper Cutting Position L1 TP808 i 11 6mm Printing Position Paper Width 80 1mm Paper Width 58 mm...

Page 15: ...r take out the paper guides of both sides 2 When using 58mm width roll paper insert the paper guides to each side Note Roll paper should be placed in the middle 4 1 2 Paper Installation Forward Paper...

Page 16: ...roll paper and close the printer cover 4 Tear the extra paper in the direction of printer Notes According to the paper size to adjust the paper guide Make sure the paper inside is at tight status or...

Page 17: ...eep Beep TPH over heated Error Red LED slow flashing Cyclic Beep Warning for high low voltage Power Green LED slow flashing Cyclic Beep Error Red LED constant light Wi Fi connecting Internet Blue LED...

Page 18: ...14 4 3 Power Connection 1 Connect power adapter to printer 2 Connect power adapter to power cord 3 Plug the other side of power cord into the socket outlet Note The Power adapter and power cord vary...

Page 19: ...and easy to damage the cable Notes Please only use the power adapter recommended by supplier or equivalent products When disconnecting the power adapter plug handheld plug connector housing to avoid...

Page 20: ...3 Connect the other end of the interface cable to the host 4 5 Cash Drawer Connection 1 Make sure the printer s power switch is turned off 2 Connect the cash drawer cable into the cash drawer interfac...

Page 21: ...oaded properly 2 Make sure the printer is off and top cover closes properly 3 Press the paper feed button and power button simultaneously and turn the printer on 4 6 2 Printing of Windows Driver Progr...

Page 22: ...quipment which meet RJ45 interface standard When connecting directly with PC it is suggested that the cross network line in accordance with RJ45 interface standard should be adopted 5 3 Cash Drawer In...

Page 23: ...on the link Note This setting is only available for models with Wi Fi Printing the WIFI information Shortly press the power button 3 times then the printer starts printing the WI FI parameters informa...

Page 24: ...9 150Mbps DL 50Mbps UL Cat 4 LTE TDD Rel 9 112Mbps DL 10Mbps UL Cat 4 UMTS HSPA Rel 6 UMTS 384 kbps DL 384 kbps UL HSPA 21Mbps DL Cat 14 5 76Mbps UL Cat6 TD SCDMA Rel 9 4 2Mbps DL 2 2Mbps UL GRRS EDG...

Page 25: ...power supply Printer is power off Turn on the printer Circuit board is in fault Contact with the dealer 6 2 LED Indicator and Beeper Problem Description Probable Reason Solution Paper LED always on Pa...

Page 26: ...r Use recommended thermal roll paper Dirty thermal head or print roller Clean the thermal head or print roller Low print density Increase the print density level Paper Jam Paper strike Open the printe...

Page 27: ...printer head over heat Reduce the density of printing Driving too fast Reduce the printer speed to the limit of thermal printer head Wrong paper feeding position Put the paper parallel with the paper...

Page 28: ...mage the pint head in any case 7 1 Cleaning Head 1 Open the Printer Cover and use the cleaning pen to clean the print head in the direction of from the center to the edges 2 After cleaning the head do...

Page 29: ...without prior notice 8 2 Operating System OS Environment The following operating systems are supported for usage Microsoft Windows 10 32 bit 64 bit Microsoft Windows 8 32 bit 64 bit Microsoft Windows...

Page 30: ...er different operating system the screen has slight difference Please operate it according to the tips Take TP808 i Windows 7 as example 1 Double click Windows Driver 2 Select Setup Language choose En...

Page 31: ...i User Manual 27 4 Click Next 5 Choose the matched type and port USBxxx is for USB port COMx is for serial port LPTx is for parallel port Choose the type and port of driver such as TP808 i COM1 Click...

Page 32: ...led automatically Otherwise proceed to the next step 6 Click Finish POS printer driver is installed successfully 7 After installation the icon will be found in Start Devices and Printers Note If you a...

Page 33: ...Windows Driver Setting Detail 8 5 1 Printing Preferences 1 Click Start Devices and Printers Right click TP808 i and choose Printing preferences 2 According to the different needs choose Paper Offset R...

Page 34: ...TP808 i User Manual 30 3 Paper 4 Offset Click on Manager add or delete paper...

Page 35: ...TP808 i User Manual 31 Click on Advanced to set Save Paper Cut Paper Feed Paper Cash Drawer Custom Command Logo Buzzer Code Page Save Paper...

Page 36: ...TP808 i User Manual 32 Cut Paper Cut Distance 0 5 10 15 20mm End Document...

Page 37: ...TP808 i User Manual 33 Feed Paper Feed Mode Feed Automatically Cut Automatically Cut Automatically PerPage None Feed Distance 0 5 10 15 20mm End Document...

Page 38: ...TP808 i User Manual 34 Cash Drawer...

Page 39: ...TP808 i User Manual 35 Custom Command...

Page 40: ...TP808 i User Manual 36 Logo...

Page 41: ...TP808 i User Manual 37 Note this setting need to be set in utility here are the steps Open the utility and click Manage Images...

Page 42: ...TP808 i User Manual 38 Click Download Click Add to add a logo BMP format is recommended...

Page 43: ...Manual 39 Select the print location and then click Download mode of G Such as left print Return to image list to view the image number Note each time click Download mode of G an image list number will...

Page 44: ...TP808 i User Manual 40 Select Printer properties in Devices and Printers then click Preference...

Page 45: ...TP808 i User Manual 41 Click the Advanced then click Logo...

Page 46: ...8 i User Manual 42 Set the printing time to print and click OK Such as Start Document Return to the logo setting in driver also select Print left Set the key Code according to the image number Such as...

Page 47: ...TP808 i User Manual 43 Then click OK...

Page 48: ...TP808 i User Manual 44 Click Print Test Page to view the printing effect...

Page 49: ...TP808 i User Manual 45 Buzzer Buzzer times 0 1 2 3 4 5 Buzzer Duration 0 0 0 5 1 1 5 2 2 5 3 0 Sec Buzzer Interval 0 0 0 5 1 1 5 2 2 5 3 0 Sec Note this setting must be operated in Utility...

Page 50: ...TP808 i User Manual 46 Code Page 1 Click Watermark Set watermark to print BMP format is recommended...

Page 51: ...TP808 i User Manual 47 2 Click Halftone to set the halftone...

Page 52: ...TP808 i User Manual 48...

Page 53: ...arcode Assuming the font type of the main document is Italics if you want to convert the data 123456 to the barcode printing the steps are as follows Sets the data 123456 font type to a different font...

Page 54: ...TP808 i User Manual 50 Open the Preference If the document is open you can set it in the document file print preferences...

Page 55: ...TP808 i User Manual 51 Add Barcode firstly...

Page 56: ...TP808 i User Manual 52 Set the Font Name and the Barcode Option...

Page 57: ...TP808 i User Manual 53 Click the Printer Setting Choose the Display Language for Properties...

Page 58: ...on the Font Substitution select the system text need to be replaced for example Arial and then select the font you want to replace for example 01 and click Set and the replacement font will display 0...

Page 59: ...TP808 i User Manual 55...

Page 60: ...TP808 i User Manual 56...

Page 61: ...TP808 i User Manual 57...

Page 62: ...TP808 i User Manual 58 If you do not have a barcode set the action is as follows 1 Suppose you change the size of the data 123456 for example 2 Set the Printing preferences...

Page 63: ...TP808 i User Manual 59 3 Click the Printer Setting Choose the Display Language for Properties 4 Turn on the Font Substitution...

Page 64: ...TP808 i User Manual 60 5 Select the System Font for example Arial...

Page 65: ...TP808 i User Manual 61 6 Select the font to that you went to replace...

Page 66: ...TP808 i User Manual 62 7 Click Set...

Page 67: ...TP808 i User Manual 63...

Page 68: ...User Manual 64 8 5 2 Printer properties 1 Click Start Devices and Printers Right click TP808 i and choose Printer properties 2 Choose General click on Print Test Page then it will print the current s...

Page 69: ...TP808 i User Manual 65 3 Set the Ports...

Page 70: ...TP808 i User Manual 66 4 Click Advanced to set the printing time...

Page 71: ...TP808 i User Manual 67 8 6 Uninstall Windows Driver 1 Double click Windows Driver 2 Choose Uninstall printer driver then click Next...

Page 72: ...TP808 i User Manual 68 3 Choose TP808 i then click Next...

Page 73: ...10 32 bit 64 bit Microsoft Windows 8 32 bit 64 bit Microsoft Windows 7 SPI 32 bit 64 bit Microsoft Windows Vista SP2 32 bit 64 bit Microsoft Windows XP Professional SP3 32 bit Microsoft Windows Server...

Page 74: ...TP808 i User Manual 70 10 1 Utility Tool Installation 1 Open the installation package 2 Choose English and click OK 3 Click Next...

Page 75: ...TP808 i User Manual 71 4 Select destination location to install the TP808 i Utility Tool Click Next 5 Select start menu folder Click Next...

Page 76: ...TP808 i User Manual 72 6 Click Install 7 Click Finish TP808 i Utility Tool is installed successfully...

Page 77: ...lity Tool Using 9 2 1 Add Modify Delete Connect Printer Warning In different operating system screen has slight difference Please operate it according to the tips Take TP808 i Windows 7 for example 9...

Page 78: ...TP808 i User Manual 74 2 Choose the appropriate printer type and port Then click OK Take TP808 i for example...

Page 79: ...TP808 i User Manual 75 9 2 1 2 Modify printer 1 Choose the printer you want to modify in the list Click Modify Printer...

Page 80: ...TP808 i User Manual 76 2 Choose the new printer and new port Then click OK 3 The new printer is added successfully...

Page 81: ...TP808 i User Manual 77 9 2 1 3 Delete printer 1 Choose the printer you want to delete in the list and click Delete Printer 2 Click Yes then the printer is deleted...

Page 82: ...TP808 i User Manual 78 9 2 1 4 Connection Test Make sure printer is connected to computer and it is powered on 1 Choose the printer Click Connection Test...

Page 83: ...the following window If the connection is unsuccessful please connect the printer with computer Note Make sure printer is connected with computer and power on Make sure printer is loaded with paper B...

Page 84: ...Manual 80 9 2 2 Functions Printer Test contains the following items Printer Test Command Test Manage Images Download Image in Compatible Mode Code Page Setting Download Fonts Parameter Setting Advanc...

Page 85: ...Self Test Click Self Test to see if the printer will print properly 2 Full Cut Test Click the Full Cut Test and the paper will be cut automatically Cutting method is full cutting The paper would be fa...

Page 86: ...Text Click Print Test Text input the text you want to print When you click Print the printer starts printing text content Such as Print Text Test Note The language option in the lower right corner is...

Page 87: ...ck the QRCode mode Model 1 2 Module size 1 16 The larger the module value the larger the printed QR code is and the smaller the opposite Error correction level 7 30 The higher the error correction lev...

Page 88: ...0 Width of the module 2 6 The larger the module value the wider the width of the printed PDF417 barcode and the smaller the opposite Row height 2 8 The larger the module value the longer the printed P...

Page 89: ...er Manual 85 9 2 2 2 Command Test In the command test you can send command to the printer Input text or hexadecimal data Select a file or enter a command in the input box 1 Click Send by Text input te...

Page 90: ...808 i User Manual 86 Sending Recycle When the interval is set to 3000ms you can set the interval as needed then click Send the printer starts to recycle printing Click Stop to stop the recycle printin...

Page 91: ...TP808 i User Manual 87 2 Click Send by Hex input the content Convert text to HEX or send ESC command...

Page 92: ...88 9 2 2 3 Manage Images 1 Click Download to add the image if you want to print the picture set the print location before clicking Download mode of G to print the picture It is recommended to use a pi...

Page 93: ...TP808 i User Manual 89 2 Select the print location center left and right Such as left print Note Total memory 256K each bitmap should be below 40K...

Page 94: ...e each time click Download mode of G an image list number will be generated Click the image list select Delete selected image will delete the image click Delete all Images without clicking the list op...

Page 95: ...TP808 i User Manual 91 9 2 2 4 Code Page Setting Select the code page from the list and click Set Note This code page is only valid in multiple languages...

Page 96: ...TP808 i User Manual 92 9 2 2 5 Download Fonts Select the font from the existing file and click Download Note After downloading the font successfully restart the printer to make it effective...

Page 97: ...TP808 i User Manual 93 9 2 2 6 Parameter Setting You can set Arabic Character Transform for example WPC1256...

Page 98: ...User Manual 94 9 2 2 7 Advanced Setting Advanced Settings contain following items Click the button and printer will execute the appropriate action The change will take into effect after restarting the...

Page 99: ...TP808 i User Manual 95 Function Setting Choose the item and click Setting...

Page 100: ...illiseconds or 4 milliseconds etc The following setting is set as an example When cutting one piece of paper each time the printer will emit the Beep for one time and the beeping time is two milliseco...

Page 101: ...TP808 i User Manual 97 Reduction Paper Setting Choose the item and click Setting DIP Setting Click Read to get the printer parameters click Write to send the modified parameters to the printer...

Page 102: ...8 After the serial port parameter is set click Set Note When DIP setting is set in soft the DIP switch in the bottom of printer is disable After setting the DIP successfully you need to restart the pr...

Page 103: ...ault Multi language mode COM Setting 1 Baud Rate 2400 4800 9600 19200 38400 57600 115200 2 Data Length 7bits 8bits 3 Parity Check No EVEN ODD 4 ADDC DTR DSR XON XOFF Note 1 The value of the serial por...

Page 104: ...d click Write and restart the printer 2 After restarting the printer open the main menu screen of the tool and click Modify Printer 3 Select the port category COM and set the baud rate to the value 57...

Page 105: ...08 i User Manual 101 Paper Width Setting Choose the item and click Setting 58mm 360dot 58mm 384dot 58mm 416dot 80mm 512dot 80mm 576dot Note Select the paper width above according to the paper print wi...

Page 106: ...IP Mode select one of the modes to connect as needed Note IP addresses can be obtained from the Self test page Static IP Mode 1 Change the printer IP address so that the printer IP address such as 192...

Page 107: ...TP808 i User Manual 103 Figure Printer IP Address Figure Host IP Address...

Page 108: ...TP808 i User Manual 104 Figure Host IP Address 2 Set the same network segment Figure Printer IP Address...

Page 109: ...TP808 i User Manual 105 Auto Assignment IP This mode automatically assigns the IP address to the printer When the settings are complete click Write then restart the printer...

Page 110: ...TP808 i User Manual 106 USB Port Setting Click Virtual serial port setting and restart the printer...

Page 111: ...TP808 i User Manual 107 Check the Virtual Serial Port 1 Right click the computer and select Manage 2 Click Device Manager to view the virtual port such as COM7...

Page 112: ...TP808 i User Manual 108 3 Return to the printer utility and click Modify Printer...

Page 113: ...TP808 i User Manual 109 4 Change the port to COM7...

Page 114: ...printer will automatically locate the black mark position 1 Print start position 14mm 14mm the start position of printing is at least 14mm from the bottom edge of the black mark paper 2 Cutter start...

Page 115: ...oth Setting When the simple pairing is checked the printer does not need to enter the Bluetooth password to connect when the simple pairing is not checked the printer needs to enter a Bluetooth passwo...

Page 116: ...osing the cover 2 Do not cut paper after the cover is closed the printer does not automatically cut the paper after closing the cover 3 Cut paper when power on the printer automatically cut paper afte...

Page 117: ...In the following setup steps take TP808 i as an example all settings are valid only for printers with Wi Fi function 1 Click Read to get the current status of the printer 2 WiFi module supports AP mo...

Page 118: ...le Version Program version of current module Wi Fi Mode Supports AP and STA mode and the default mode is AP mode SSID SSID name can be modified and the default name is POS_WIFI IP Address IP address c...

Page 119: ...TP808 i User Manual 115 To modify the WiFi name and IP address enter the parameter you want and click Set Click OK to restart the printer...

Page 120: ...TP808 i User Manual 116 3 Modify from AP mode to STA mode Select STA under Wi fi mode and the interface switches to the following screenshot...

Page 121: ...s at Enable status IP address will be allocated automatically no need to do the setting When DHCP is at Disable status IP address must be set to the same LAN with the Wi Fi that you connect to Auth Mo...

Page 122: ...ed After completing the setting connect the computer to the Wi Fi that the printer connects to click Modify Printer choose TCP IP and set the IP address the same as the printer s IP address then click...

Page 123: ...with enough space Make sure the partition format is FAT32 3 Connect USB mass storage to any USB HOST interface of the printer 4 Press and hold FEED and POWER buttons until the power LED green flashes...

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