While the device is performing the actions, do not touch or stop the robot as this may cause pinching
of skin or fingers by the robot’s arms and feet.
Before the robot device performs actions, place it on a flat, level surface and make sure it is not
positions near the edge of a desk or in such a way that it may fall. If the robot device falls, falls or
drops may damage the device and/or make the device inoperable.
IV.
After Sale Policy
1.
Returns Within 30 Days, Limited Warranty on Different Parts
(1) Returns
End-User: If the device is found to have a manufacturing defect within 30 days from the date of
purchase (based on the date of the official sales invoice, purchase vouchers, or warranty registration
date), and an authorized Handiblox retailer confirms the performance failure, you may choose to have
the device repaired, replaced with a device of the same type and specifications, or returned. If you
choose to return or replace the device, please bring the device (including all parts, components, and
original packaging) to the retailer’s location for a one-time refund of the purchase price or exchange
for a new device. Retailers are responsible for determining the specific details of refunds and
exchanges.
(2) Repair Covered By Warranty
Primary Part
Warranty Duration
CPU
12 months
ROM
12 months
RAM
12 months
Screen
12 months
Speaker
12 months
Camera
12 months
Battery
6 months
USB cable
12 months
Motor
3 months
LED LIght
12 months
Adapter
12 months
2.
Paid Repairs
Under the following conditions, a reasonable fee must be charged for materials and repairs (1)
Out-of-warranty; (2) No proof of purchase and valid invoice (except for proof of the warranty period);
(3) The contents of the purchase certificate or the logo of the physical product does not match or is
altered; (4) Product use or repair is inconsistent with the instructions for product use in the manual, or
damage is caused; (5) Damage caused by unauthorized dismantling or repair, unauthorized repair or
