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Hand Held Products Quick Check Bar Code Verifiers 800, User Manual

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Hand Held Products Quick Check Bar Code Verifiers 800 User Manual Download Page 73

Quick Check® 600/800 Series User’s Guide

5 - 11

Troubleshooting the QCP or QCHSP

Printing difficulties may be caused by selecting the incorrect printer interface 
configuration for the type of printer you are using.  

•

For the QCP, select 

QCP

.

•

For the QCHSP, select 

HSP

.  

For instructions on selecting the printer interface setting, see 

Chapter 3, 

Changing the Settings.

If you use your printer infrequently, the print impression can become weak if the 
ribbon dries out.  If the printed material is difficult to read and you suspect this is 
the cause of the problem, press the power switch to the Paper Feed position and 
advance to a properly inked portion of the ribbon.

Summary of Contents for Quick Check Bar Code Verifiers 800

Page 1: ...User s Guide Quick Check 600 800 Series Bar Code Verifiers...

Page 2: ...Held Products complies with Directive 2002 69 EC OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 January 2003 on waste electrical and electronic equipment WEEE Waste Electrical and Electronic Equi...

Page 3: ...h the Unit 1 13 Cleaning the Wand 1 14 Accessories and Options 1 14 Chapter 2 Quick Start Guide Chapter 3 Changing the Settings Changing the Specifications 3 1 Symbologies 3 2 Symbology Specifications...

Page 4: ...mand Code 3 18 Customized Command Codes 3 18 Chapter 4 Reviewing Scan Data Reviewing Scan Results 4 1 Scan Grades 4 1 ISO IEC Symbol Grade 4 2 Reviewing a Scan Example 4 5 LED Display 4 7 Audio Sounds...

Page 5: ...mbology Specifications 6 2 Symbologies 6 2 Symbology Characteristics 6 4 How a Bar Code Verifier Works 6 6 Additional Information 6 7 Chapter 7 Using DataMatch Understanding the DataMatch Feature 7 1...

Page 6: ...ial Codes Chapter 13 Unrecognized Symbols Unrecognized Symbols 13 1 Chapter 14 Customer Support Troubleshooting 14 1 Technical Assistance 14 1 Online Technical Assistance 14 2 For Further Information...

Page 7: ...k Verifier may have fewer applications This manual is organized into the following chapters Chapter 1 Getting Started Chapter 2 Quick Start Guide Chapter 3 Changing the Settings Chapter 4 Reviewing Sc...

Page 8: ...e package for any shipping damage If there is evidence of damage please keep all packing materials and contact the delivery carrier as soon as possible for claim procedure Confirm that you have the fo...

Page 9: ...ll major linear bar code symbologies It is suitable for desktop use in the office and is easily carried for portable verification in the field It is both a quick and easy to use pass fail tester for b...

Page 10: ...Verifier include The Quick Check 600 800 Verifier provides the following types of scan data Type of symbology verified ISO IEC and traditional print quality results Uniformity in bar guard size UPC D...

Page 11: ...display the ISO IEC grade For your convenience the display option feature called LEDs allows you to select ISO IEC test criteria yet have the LEDs display bar growth rather than pass or fail See Chan...

Page 12: ...kly program the settings Chapter 3 Changing the Settings contains instructions on changing the settings This manual contains separate and versatile bar code menus to Single Scan to Result SSTR Codes o...

Page 13: ...rge them you could cause the batteries to explode damage the unit and possibly cause a personal injury Damage caused by attempts to recharge any batteries except those supplied with the unit voids any...

Page 14: ...u can perform other operations such as changing the settings If you turn the unit off and then on again the Low Battery message may disappear momentarily but reappears when the batteries are discharge...

Page 15: ...charge the batteries as described previously Recalibrate then calibrate the unit as described later in this chapter Other information as described below Review it and then scan a bar code symbol If th...

Page 16: ...ent ways to respond to this display If the AutoPrint Store feature is set to On the default you can Continue with the AutoStore Clear Change The cursor is at the asterisk next to the term Continue wit...

Page 17: ...display and are automatically stored in the memory The previously stored results remain in the memory 3 If a Print Buffer message appears it indicates a printer is available the Quick Check 600 800 Ve...

Page 18: ...accessories Each page has a serial number on it For accurate calibration and data collection you scan the reflectance page ten times and the Quick Check 600 800 Verifier performs a consistency test If...

Page 19: ...t on the scan surface If the unit does not respond press POWER 4 At about the same speed with which you would quickly underline a sentence in this manual and without interruption gently drag the tip a...

Page 20: ...mbologies programmed on the unit If you receive a message about a bad quiet zone you may have started scanning too close to the first bar Rescan the symbol starting a little farther away from the firs...

Page 21: ...C600 800 to QCP or QCHSP QCPC Wand Scanner QCIW05V Pen Wand 5 mil visible red 622301 QCIW06V Pen Wand 6 mil visible red 622302 QCIW10V Pen Wand 10 mil visible red 622299 QCMWI03 Mouse Wand 3 mil infra...

Page 22: ...1 16 Quick Check 600 800 Series User s Guide...

Page 23: ...Go to step 4 LOW BATTERY charge batteries Go to step 2 NO PRINTER ATTACHED records may be stored in buffer Use arrow keys to select an option Either continue to scan using current AutoPrint Store sett...

Page 24: ...k 600 800 Verifier is connected to a printer and it is turned on results print automatically AutoPrint Store setting default is On If a printer is not connected or is turned off results are stored in...

Page 25: ...When you need to perform another procedure just scan the Command Code that contains those settings Refer to instructions for making and using a Command Code starting on Using a Command Code on page 3...

Page 26: ...available on your Quick Check 600 800 Verifier so they are recognized When a symbology is enabled you can modify some of its test parameters Symbology Specifications on page 3 3 lists the parameters y...

Page 27: ...een 1 4 and 3 9 0 2 Fixed Msg Len None or a value between 1 and 78 digits Enable On or off Modes Shown Yes or No Fixed Msg Len None or a value between 1 and 70 characters Enable On or off Fixed Msg Le...

Page 28: ...ecoded Check characters in a symbol may be mandated by a bar code symbology industry specification by you by both or not at all Refer to the relevant industry s publication for specific information on...

Page 29: ...s is the default setting USS Codabar uses the ISO IEC 1983 MH10 8M standards Refer to Codabar and ISO IEC publications for specific information on print tolerances Character Translation Table Code 128...

Page 30: ...With the asterisk next to Symbologies press SELECT A list containing the names of the first four available symbologies appears Next to each symbology name is either the term ON or OFF indicating its e...

Page 31: ...d message length Press or to set the cursor on the asterisk next to Fixed Len and then press SELECT A menu appears with Fixed Message Length on the top and asks you to choose the symbology name and th...

Page 32: ...When you select SCC for the SCS ITF Coupon Code and BOOK LAND you are prompted to provide a magnification factor Use and to display the magnification factor you want to use and then press SELECT 5 To...

Page 33: ...hoose the decodability method you want to use ISO IEC Decodability or character averaged decodability Avg ISO IEC Decodability is a graded measure of how close a given scan comes to a reference decode...

Page 34: ...the right of Passing Press and until the grade Trad l ISO IEC A ISO IEC B ISO IEC C ISO IEC D you want appears To save the selection press SELECT POWER or The cursor moves back to the asterisk next to...

Page 35: ...ults The default is Extended Accuracy turned off When you scan a symbol with Extended Accuracy on a numeric counter appears on the display telling you how many additional scans of the same path you mu...

Page 36: ...ys and FwdOnly When you exit any menu all the displayed parameter choices are saved 5 To return to the previous menu press POWER To scan a symbol set the wand on the symbol s quiet zone Changing the O...

Page 37: ...riteria the five multi colored LEDs normally indicate symbol pass or fail based on the ISO IEC criteria With the LED feature set to Bar Growth the LEDs provide information on bar growth or loss just a...

Page 38: ...sults press POWER and then SELECT 2 Set the cursor on the asterisk next to Change Settings and then press SELECT A menu that begins with Specifications appears 3 Set the cursor on the asterisk next to...

Page 39: ...WER To scan a symbol set the wand on the symbol s quiet zone Resetting the Default Settings If you make changes to your Quick Check 600 800 Verifier s settings you can easily reset them to the factory...

Page 40: ...e Selections Lists below Command Codes allows you to store all the settings listed on the Command Code selection list except the beeper pitch the decode direction and the output option settings printe...

Page 41: ...ed W N None or select value between 1 4 and 3 9 0 2 Fixed message length None or select value between 1 and 49 characters Interleaved 2 of 5 Enable On or Off Character Digit None or Checked Fixed W N...

Page 42: ...other settings on these two Command Codes would be identical Customized Command Codes Creating your own Command Code requires a Quick Check 600 800 Verifier printer If you do not have a printer you ca...

Page 43: ...r if you later decide to make changes you must scan an unlocked code Your Command Code begins printing 3 Label your customized printed Command Code on the line provided with a description of the code...

Page 44: ...3 20 Quick Check 600 800 Series User s Guide...

Page 45: ...e scan grade is also known as the Scan Profile Grade You can think of the scan grade as the grade resulting from a single scan across the symbol for example at exactly three millimeters from the top o...

Page 46: ...es that you want the verifier to use to calculate the symbol grade The available settings are 1 through 10 12 15 20 30 50 100 and Var The default setting for Scans Symbol is 10 The ISO IEC standard re...

Page 47: ...Quick Check 600 800 Series User s Guide 4 3 Determining the ISO IEC Symbol Grade...

Page 48: ...4 4 Quick Check 600 800 Series User s Guide Determining the ISO IEC Symbol Grade continued...

Page 49: ...can grade After the third scan of the second set a different display appears This display is the value we set for the Scans Symbol 2 and the number of scan grades used to determine the symbol grade No...

Page 50: ...fourth lines of the scan grade display contain either ISO IEC or traditional measurement results parameters depending on how you set the Test Criteria setting Refer to later sections in this chapter f...

Page 51: ...calculate the displayed symbol grade The second value tells you the number of scan grades required to calculate the final symbol grade The large letter or number on the right of the display is the sym...

Page 52: ...and that the symbol s bars are too narrow If you set the verifier to use ISO IEC methods to calculate the grade the color of the LEDs will vary After a scan one of the LEDs flashes to indicate the sc...

Page 53: ...o dimensional errors Average Bar The average bar print error AvgBar value is the amount of average bar growth or loss in the measured symbol relative to its X dimension This value is compared against...

Page 54: ...ty Avg With either calculation method the decodability is rated A if 62 B if 50 C if 37 D if 25 or F if 25 ISO IEC Decodability is a graded measure of how close a given scan comes to reference decode...

Page 55: ...tinue with step 7 If you entered the symbol length in centimeters press to move the cursor to Inches Press The term changes to Centim Continue with step 7 7 Press SELECT The X value and the AvgBar val...

Page 56: ...nce from bars Rmin or Rd The print contrast signal P C S is a traditional measure of print contrast PCS R L R D R L The traditional pass fail criteria are PCS 75 with RI 25 and Rd 30 The traditional p...

Page 57: ...d during a scan The criteria that edge contrast must be 15 must be met The EC min is rated A if than 15 or F 15 Modulation Modulation is a ratio of the edge contrast minimum value divided by the symbo...

Page 58: ...is the number of characters in the output less any of the following characters Start and stop characters for Codabar and Code 39 Any symbology required check characters for EAN UPC and Code 128 Any f...

Page 59: ...fewer alphanumeric characters with a data identifier of S it is a serial number symbol Chapter 8 Using a Quick Check 800 Verifier lists the symbol types and error messages If an application does not...

Page 60: ...per Line Install Lower Line and Save Settings to customize your verifier If you want to review one or two parameter results after each scan you can customize the verifier so these results appear as th...

Page 61: ...de The message Upper Line Result INSTALL appears 2 Scan the SSTR Code for the result that you want displayed on the upper line after a scan 3 Scan the Install LowerLine SSTR Code The message Lower Lin...

Page 62: ...just touching the symbol For information on proper scan technique and calibration see Chapter 2 Quick Start Guide To use the Quick Check Verifier as a static reflectometer 1 Recalibrate the Quick Che...

Page 63: ...asterisk next to Print Results Pressing SELECT a second time displays a message stating that a printer is not attached and asks if you want to store the data Pressing SELECT a third time saves the da...

Page 64: ...e cursor on the asterisk next to Clear and then press SELECT The stored results and the results from the last scan are deleted from the verifier s memory Printing Data When a printer is attached to th...

Page 65: ...ed on the verifier press SELECT three times After you press SELECT the first time a menu that begins with Print Results appears and the cursor is on the asterisk next to Print Results After you press...

Page 66: ...Only or Clear Buffer 3 Press to move to select Clear Buffer 4 Press SELECT The results stored in the verifier and the data from the last scan are deleted If you don t want to clear the stored results...

Page 67: ...ntr Sig 92 OK Reflect Light 86 OK Reflect Dark 05 OK Symbol Contrst 81 A R min R max 06 A Modulation 91 A EdgeContr min 73 A Defects 05 A Message Length 06 OK No Check Character Bar Growth IN TOL P C...

Page 68: ...the claim procedure Confirm that you have the following items Printer One roll of paper Power supply For optimal printer performance follow these general guidelines for any type of printer Never place...

Page 69: ...he On and Paper Feed states The printer has a VAC transformer with an 8 foot cord The power transformer cord has a transformer on one end and has a mating connector to the printer on the other end An...

Page 70: ...former into the printer 4 Plug the transformer into a VAC wall outlet To install or replace the QCP or QCHSP paper roll 1 Press the printer power switch to the Off down left position 2 Remove the prin...

Page 71: ...of the printer 10 Roll the paper to take up any slack inside the printer 11 Ensure the roll turns freely If the paper roll does not turn freely the paper may jam and damage the mechanism 12 Slide the...

Page 72: ...1 Press the printer power switch to the Off down left position 2 Plug the transformer into a VAC outlet 3 Plug the interface cable into the socket on the side of the verifier 4 Connect the 25 pin conn...

Page 73: ...lect QCP For the QCHSP select HSP For instructions on selecting the printer interface setting see Chapter 3 Changing the Settings If you use your printer infrequently the print impression can become w...

Page 74: ...5 12 Quick Check 600 800 Series User s Guide...

Page 75: ...e provide a large amount of information Bar code systems offer a high degree of confidence that data entry is accurate The substitution error rate the rate at which a character may contain an error is...

Page 76: ...ng the table is a list of the abbreviations for each organization along with an address and phone number you can write or call for additional information AIAG BOOKLAND CCBBA COMPTIA CTIA HIBCC LOGMARS...

Page 77: ...Fax 646 336 6214 email info bisg org Comp TIA Computing Technology Industry Association 1815 S Meyers Road Suite 300 Oakbrook Terrace IL 60181 5228 Tel 630 678 8300 Fax 630 678 8384 http www comptia o...

Page 78: ...idths can vary within or between symbologies those with only two element widths wide and narrow versus those that use multiple widths Two width symbologies such as Code 39 have a ratio of wide to narr...

Page 79: ...ue is based on some mathematical relationship of the other characters in the symbol It is used by the scanner to validate that the correct data has been decoded If a numeric symbology contains a check...

Page 80: ...d at any given time is referred to as the spot and is defined by an aperture The spot size varies depending on which wand is used The spot is formed by flooding the symbol with light A tightly focused...

Page 81: ...lectance readings Therefore it is important to calibrate and use the verifier in the same general ambient light and when in use to minimize variation in the intensity of the ambient light Once collect...

Page 82: ...Code Book Reading Printing and Specification of Bar Code Symbols Roger C Palmer Helmers Publishing Inc Fourth Edition 2001 ISBN 0911261133 Reading between the lines an introduction to bar code techno...

Page 83: ...with the database information Verify that the symbol is in the database If the verifier was set to use DataMatch before it was turned off the term DataMatch appears on the last line of the opening dis...

Page 84: ...TCH MATCH is the alternate message or database descriptor for the symbol and its encoded data It should be a maximum of forty 40 characters The length of MATCH will affect the number of records or ite...

Page 85: ...Quick Check 600 800 Series User s Guide 7 3 3 Open DataMatch exe 4 Select a database file 5 Select the Compress Download button...

Page 86: ...cation To select DataMatch 1 Download the database into your verifier 2 Press SELECT from the main menu 3 Set the cursor on the asterisk next to Change Settings and then press SELECT A menu that begin...

Page 87: ...rs depending on the DataMatch option you selected If you selected Append DMatch the information from the database appears on the first line of the verifier s display It follows the scan s decode infor...

Page 88: ...7 6 Quick Check 600 800 Series User s Guide...

Page 89: ...er decoder or terminal General Operation Scanning is initiated by depressing the trigger on the QC3800V after the Quick Check 800 Verifier has been turned on When the unit starts scanning it emits a s...

Page 90: ...sed values are displayed or printed This includes Rmin Rmax Print Contrast Signal Symbol Contrast Edge Contrast Minimum Modulation and Defects ScanProfile Output No ScanProfile Output is available in...

Page 91: ...0 2 5 B 3 5 1 5 C 2 5 0 5 D 1 5 0 0 F 0 5 Scans Decoded is the percent of scans successfully decoded out of the total number of scans that were made Scans Passed is the percent of decoded scans that...

Page 92: ...cans Symbol nnn Since the Scan Profile output capability does not exist with the QC3800V connected the Printer Output screen also changes The program sequence for that display is Change Settings Outpu...

Page 93: ...ils BAD BAD CtrGuard BAD Center Guard Patrn BAD LH Guard BAD Left Guard Pattern BAD Msg Chek BAD Message Check BAD Numbers BAD Numeric Field BAD RH Guard BAD Right Guard Pattrn BAD Separatr BAD Sepera...

Page 94: ...ackage ID Package ID Product ID Product ID PurOrder Purchase Order Qty UofMes Quantity UofMeas SupID Prt Supl ID Part SupID Ser Supl ID Serial Supplier ID ID Code Supl UCC EAN128 UCC EAN 128 UPC A UPC...

Page 95: ...Net Amount Net Amount NO Separator Missing Separator Part cont Part cont Quantity Quantity ReturnCode Return Code Serl Itm Serial Item Serl Pkg Serail Pack Stock Locn Stocking Location Supl Part Part...

Page 96: ...bbean Chile Chile China China Colombia Colombia CostaRic Costa Rica Croatia Croatia Cuba Cuba Cyprus Cyprus Czechlov Czechoslovakia Denmark Denmark Egypt Egypt EnglSpkg English Speaking Equador Equado...

Page 97: ...dives Malta Malta Mauritis Mauritius Mexico Mexico Morocco Morocco N Antils Neth Antilles Namibia Namibia Netherld Netherlands Message on Display Message on Printout Nigeria Nigeria Norway Norway NOT...

Page 98: ...esco Uruguay Uruguay Venzuela Venezuela Yugoslav Yugoslavia Zambia Zambia CCBBA Attribute Attribute Autol Use AutologusUse Only BAD CtrlCode BAD Control Code BAD GroupCod BAD Grouping Code Biohazard B...

Page 99: ...yBag Primary Col Bag ThPhlebty Frm TherPhlebtmy TrnsfrBag Transfer Bag Type A Blood Type A Type A Blood Type A Type A Blood Type A Type AB Blood Type AB Type AB Blood Type AB Type AB Blood Type AB Typ...

Page 100: ...ry Primary Provider Provider Provider Provider Secondary Secondary Secondry Secondary UPC EAN UPC EAN Messages with an asterisk indicate the symbol was created in Code 128 LOGMARS LOGMARS OK LOGMARS O...

Page 101: ...Batch Bill To Bill To Buy From Buy From Cell ESN Cellular ESN Depth Depth EAN SCS EAN SCS FreeText Free Text GrossVol Gross Volume GrossWgt Gross Weight HIBCC AS HIBCC Alt Sec Internal Internal Length...

Page 102: ...Quantity RollProd Roll Product Serial Serial Ship To Ship To SHORT Field SHORT Field Symbol LONG Symbol Too Long UCC Serl UCC Serial SCS SHORT Field SHORT Field Symbol LONG Symbol Too Long UCC Serl U...

Page 103: ...Quick Check 600 800 Series User s Guide 10 1 10 Flow Charts...

Page 104: ...10 2 Quick Check 600 800 Series User s Guide...

Page 105: ...Quick Check 600 800 Series User s Guide 10 3...

Page 106: ...10 4 Quick Check 600 800 Series User s Guide...

Page 107: ...Quick Check 600 800 Series User s Guide 10 5...

Page 108: ...10 6 Quick Check 600 800 Series User s Guide...

Page 109: ...Quick Check 600 800 Series User s Guide 11 1 11 SSTR Codes...

Page 110: ...11 2 Quick Check 600 800 Series User s Guide...

Page 111: ...Quick Check 600 800 Series User s Guide 12 1 12 Special Codes...

Page 112: ...12 2 Quick Check 600 800 Series User s Guide...

Page 113: ...To deactivate this feature scan this code again Notes 1 The Unrecognizable symbology feature is volatile Turning the unit off and then on will also deactivate this feature 2 When the Unrecognizable s...

Page 114: ...13 2 Quick Check 600 800 Series User s Guide...

Page 115: ...ears on the display when you turn on the unit You can reset the unit and restore the display as described below To restore the display 1 Press and hold POWER down for about 60 seconds 2 The display sh...

Page 116: ...l aptechsupport handheld com Online Technical Assistance You can also access technical assistance online at www handheld com For Further Information To download the full User s Guide for these product...

Page 117: ...erly installed or used ii damaged by accident or negligence including failure to follow the proper maintenance service and cleaning schedule or iii damaged as a result of A modification or alteration...

Page 118: ...UNDER WHETHER SUCH LIABILITY ARISES FROM A CLAIM BASED ON CONTRACT WARRANTY TORT OR OTHERWISE EXCEED THE ACTUAL AMOUNT PAID TO HAND HELD PRODUCTS FOR THE PRODUCT THESE LIMITATIONS ON LIABILITY SHALL R...

Page 119: ......

Page 120: ...Hand Held Products Inc 700 Visions Drive P O Box 208 Skaneateles Falls NY 13153 0208 QC600 800 UG Rev G 3 07...

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