Hand Held Products IMAGETEAM 3800E, User Manual

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12 - 2 IMAGETEAM™ 3800E User’s Guide
Does the scanner read the bar code incorrectly?
If the scanner reads a bar code, but the data is not displayed correctly on the host
screen:
1. The scanner may not be programmed for the appropriate terminal interface.
For example, you scan “12345” and the host displays “@es%.”
Reprogram the scanner with the correct Terminal selection. See "Terminal
ID" on page 1-3 .
2. The scanner may not be programmed to output your bar code data properly.
For example, you scan “12345” and the host displays “A12345B.”
Reprogram the scanner with the proper symbology selections. See Chapter
5 .
The scanner won’t read your bar code at all.
1. Scan the sample bar codes in the back of this manual. If the scanner reads
the sample bar codes, check that your bar code is readable.
Verify that your bar code symbology is enabled (see
Chapter 5 ).
2. If the scanner still can’t read the sample bar codes, scan "All Symbologies
On" on page 5-1 .
If you aren’t sure what programming options have been set in the scanner, or if
you want the factory default settings restored, scan
"Factory Default Settings" on
page 9-1 .