Chapter 7
Hanatech Co., Ltd.
Chapter 7 - 9
If you can find other vehicles of different make and
model, try to test with as many cars as possible.
Check the cable connection
Communication Error
Check if the car has any other
connector for communication
Check the followings
Main data link cable is firmly connected to the Scanner head unit
The correct adapter is firmly connected to the main data link cable
The adapter is firmly connected to the vehicle side connector.
A car may have multiple connectors for diagnostic
communication for different systems. Please try
with the other connector if available.
Check if the detailed vehicle
selection was correctly made
Please restart the vehicle selection procedure.
Check if the vehicle is included in
the coverage list
The applicable vehicle range is updated frequently.
Please consult your local distributor if the vehicle
is included in your current software version.
Try with the other vehicle
If you can find another vehicle of the different model that requires
the same adapter, please try again with the vehicle.
Yes, it works fine with the other cars
No, it doesn’t work, either
Try with the other vehicles
Cable or Adapter is defective
If the communication error occurs with all
cars, we can conclude that the main data
link cable is defective.
If the communication error occurs with
vehicles using a specific adapter, the
adapter is regarded defective
Report the symptom to your local
distributor and wait for instruction.
Software update is necessary
Please report your error to your local
distributor. We will revise the software
and let you have the updated software as
soon as it is released
