Hanatech MULTISCAN P2 User Manual Download

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CHAPTER 7

TROUBLE SHOOTING

Would not turn on when the power cable is pressed

….

7 – 2

Power automatically turns off after turn on

7 – 3

Power doesn’t turn off even the power key is pressed

7 – 4

Improper Response to Key Input

….

7 – 5

LCD screen problems

….

7 – 6

System fails promptly after showing brand logo

….

7 – 8

Communication Error

7 – 9

Summary of Contents for MULTISCAN P2

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Page 3: ...th technical and non technical without notice This may include scan tool graphic displays vehicle coverage supported functions both technical non technical and operating procedures Hardware may also b...

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Page 5: ...CHAPTER 1 SAFETY AND WARRANTY I SAFETY INSTRUCTIONS 1 2 II SAFETY PRECAUTIONS 1 4 III WARRANTY SERVICE 1 6 FCC RF INTERFERENCE STATEMENT 1 8...

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Page 7: ...tten consent of Hanatech Co Ltd Using this Manual It is recommended that the user become familiar with the operating procedures terminologies and information contained within this user s manual This w...

Page 8: ...erial Safety symbols The following symbols are used throughout this manual DANGER This mark means that dangerous consequences may arise with the possibility of death or serious injury to the user if t...

Page 9: ...s well as damage to the equipment or the vehicle Please read this manual carefully and be sure that you understand its contents before using the equipment The manufacturer disclaims all responsibility...

Page 10: ...test equipment It is highly recommended to block the wheels on front wheel drive vehicles because the hand brake does not hold the driving wheels Drive Test Do not drive the vehicle and operate the t...

Page 11: ...e connection however it is always highly recommended to always ensure correct polarity terminal connection Never lay the test equipment on vehicle battery You may short the terminals and may cause dam...

Page 12: ...Upon delivery Hanatech inspects all the ordered product parts and components are included in the package before shipment and include the original copy of pre shipment inspection report in the box As s...

Page 13: ...odifications to the product or user s attempt to repair without proper authorization 3 Any damage caused by Force Majeure including war and natural disaster 4 Loss of time inconvenience and other cons...

Page 14: ...harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the follo...

Page 15: ...HAPTER 2 SPECIFICATION AND PARTS I SPECIFICATION 2 1 II PART LIST 2 3 A Head unit and basic supplies 2 3 B Diagnostic Adapters 2 6 C Software Cartridge 2 15 D Spare Parts 2 16 E Optional Supplies 2 17...

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Page 17: ...ing type Communication Port USB and RS232 Printer General PC printer Power DC 12V 700mA SUPER CAP 2 7V 10F SERIAL 5EA Maintain the system without power for about 10 seconds when fully charged B Enviro...

Page 18: ...echanical Dimensions Length 222 9 Width 187 7 5 Height 51 2 Weight 950g 2 1lb head unit only Body Color Dark Grey Safety Boot Color Blue All specifications are subject to change without notice for the...

Page 19: ...nt 2 As the inner surface is coated with anti electromagnetic interference material it neither interferes the other electronic devices nor gets interfered by the other equipments 2 Safety Boot P N 200...

Page 20: ...ehicle side DLC and MULTISCAN P2 head unit for data transmission Connecting parts on both ends are exactly same therefore simply put any one end to the head unit and then hook the other end to the veh...

Page 21: ...e are 12V and less than 2A 6 Power cable 2 Vehicle Battery P N 3000 0005 Supplies power from the vehicle battery when the DLC is located in the engine bay or when using the oscilloscope or multi meter...

Page 22: ...r to vehicle side DLC when it is located deep inside beneath the dashboard We use wire type adapters for the cars such as Hyundai and Kia that we were reported to have such connecting difficulties Cap...

Page 23: ...ngraved name and the body color of the adapter carefully before use Improper adapter connection may result in serious malfunction of either control system and MULTISCAN P2 head unit 4 Honda 3 Pin Adap...

Page 24: ...ommunication with Mitsubishi cars with both of 12 pin OBD1 and 16 pin OBD2 adapters on board Refer to the Mitsubishi section Chapter 6 for details 7 Nissan and Samsung 14Pin Adapter P N 3001 0006 Used...

Page 25: ...h Subaru cars of OBD generation 1 The vehicle side DLC is generally located beneath the dashboard 10 GM Daewoo 12Pin Adapter P N 3001 1002 Used for the communication with Daewoo cars of OBD generation...

Page 26: ...wever the internal wiring and circuit are different Check the engraved name and the body color of the adapter carefully before use Improper adapter connection may result in serious malfunction of eith...

Page 27: ...16 GM Opel 10Pin Adapter P N 3001 0019 Used for the communication with Opel cars of OBD generation 1 Also available with MULTISCAN P2 Australian Holden South American Opel and European Vauxhall softwa...

Page 28: ...ment 19 BMW 20Pin Adapter P N 3001 0016 Used for the communication with BMW cars Vehicle side DLC is generally located beneath the dashboard or in the engine compartment 20 VAG 2X2Pin Adapter P N 3001...

Page 29: ...2 Mercedes Benz 4Pin Adapter P N 3001 0009 Used for the communication with Mercedes Benz cars equipped with 8Pole or 16Pole vehicle side DLC Red Battery Gray K Line Yellow Ignition check Black Ground...

Page 30: ...able Scanner to 12 16Pin adaptor to Sebring Stratus vehicle side adaptor 25 Fiat 3Pin P N 3001 0031 Used for the communication with the OBD1 generation cars of Fiat Group Vehicles side DLC is located...

Page 31: ...efore you can neither use it with the other equipment nor copy its contents to the other standard PCMCIA WARNING MAKE SURE TO TURN POWER OFF BEFORE REMOVING OR INSERTING A CARTRIDGE It is extremely da...

Page 32: ...pare parts for replacement when the original parts are lost Host Pro PC Interface software CD Consisted of a software installation CD P N 3005 0002 5 meter USB cable P N 3000 0014 Enables realtime PC...

Page 33: ...r Size difference 1 PORTI SW40 45 3 MOBILE PRINTER FEATURES Pocket size 107 5 x 88 5 x 45mm High speed 60mm sec 203 dpi 8 dots mm UART or TTL IrDA Ver1 0 SIR or Bluetootn Ver2 0 interface Support text...

Page 34: ...203dpi 8dots mm UART or TTL Bluetooth Ver2 0 interface IrDA Ver1 0 SIR optional USB optional interface Support text and grahpic printing MSR ISO IEC 7810 ISO IEC 7811 1 2 Track or 2 3 Track Support bi...

Page 35: ...TARTED 3 1 A Head unit 3 1 B Main DLC Cable 3 2 C Power Supply 3 3 D Contrast 3 5 I CONTROL KEYS 3 6 A Key pad 3 6 B Making Selection in the menu 3 6 C Function keys 3 7 II CONFIGURATION 3 9 A Softwar...

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Page 37: ...perating MULTISCAN P2 Getting Started A Head Unit LCD Display Key Pad may be designed differently 12V Power Jack Connection 15 pin Main DLC Cable Connection USB port RS232 Serial Communication Port LC...

Page 38: ...the head unit 15 pin female connector and tighten up the two screws for firm connection 2 Connecting the DLC adapters Locate the vehicle side adapter and connect the corresponding DLC adapter to the...

Page 39: ...dapters except GM Daewoo 10Pin and Mitsubishi Hyundai 12Pin adapters 2 Cigarette lighter a Use the cigarette lighter cable when power is not supplied through the DLC adapter b Insert the cigarette lig...

Page 40: ...as Toyota Mazda Kia Ssangyong BMW Mercedes Benz etc b In case power is not supplied through the diagnostic adapter connect the alligator clips of the battery power cable to the battery terminals of co...

Page 41: ...become too faint when it is cold and too dark when it is hot b If the screen is too faint or too dark to read you can adjust the contrast by turning the contrast dial in the right side of the head un...

Page 42: ...er a million keystroke for each Each key is raised for better tactile feel The keypad has total of 20 keys B Making selection in the menu 1 Numeric Keypad in the bottom Simply press the corresponding...

Page 43: ...the highlighted bar by pressing the up down keys when the desired item appears on the screen and press the ENTER key c If differently defined key instructions will be given in the bottom of the screen...

Page 44: ...rs only 3 ERASE When one or more DTC s are found you can press this button to erase the DTC A query to confirm your intention to erase the DTC will follow 4 ENTER a To confirm the selection after loca...

Page 45: ...d and LCD set up sound and language options and download software updates in the configuration menu A Software Information When you select 1 SOFTWARE INFORMATION in the configuration menu a list of so...

Page 46: ...our local distributor for the availability of update frequently and keep posted of such events 2 Language You can select provided language English and Spanish languages are available for menu selectio...

Page 47: ...ad 4 1 B DTC Erase 4 4 C DTC Help Tips 4 5 II CURRENT DATA 4 6 A Pulse Signal Type 4 6 B Serial Communication Type 4 6 C Data Freeze 4 7 D Data Graph 4 8 E Help Tips 4 10 III ACTUATION TEST 4 11 IV BL...

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Page 49: ...DTC Read 1 Pulse signal type a Many of old Toyota Honda Mazda Hyundai and Kia cars until early 90 s support slow pulse signal output for the DTC reading function As shown below MULTISCAN P2 shows the...

Page 50: ...CAN P2 to view the details as below Long flash signals count for tens and short signals for ones Input two digits for tens and ones in sequence using the numeric keypad A flash signal for a code is fo...

Page 51: ...er title and details automatically 2 Serial Communication type a Most of the cars built in 1990 s or later support serial communication with a scanner and the DTC is read by bi directional communicati...

Page 52: ...he battery terminal will get rid of all information contained in the car stereo and other electronic devices And it may not effectively erase the fault codes in some cars Refer to the original repair...

Page 53: ...cted trouble code s This function is available when MULTISCAN P2 detects one or more trouble code s b Help tips including trouble code definition conditions and check points are provided for all Korea...

Page 54: ...e a Most of control systems with serial communication support data stream function Select Current data from the menu then the data readings follow b Some systems like SRS or ABS may be designed not to...

Page 55: ...ion of Generic OBD2 1 Step One Select a desired sensor using the and the keys 2 Step Two Press the ENTER key to freeze the selected sensor i e when O2 sensor and MAP sensor are selected and frozen the...

Page 56: ...t bar on the desired sensor the sensor data graph will be displayed as shown below b You can display up to 3 graphs in a screen by choosing the sensors as previously explained Data Freeze procedure Pr...

Page 57: ...sor and its current value will be simultaneously displayed together d To change the sensor go back to the previous Service Data display by pressing the Esc key and then choose other sensors e To halt...

Page 58: ...on a certain data stream variable the help message will be displayed This works the same for detected Trouble Codes in Self Diagnosis function b Detailed information including conditional standard ran...

Page 59: ...rolling to actuators Sensors and actuators are causes and effects in a control system While the data stream function is useful to observe if the sensors are working properly and the control unit is co...

Page 60: ...ns may differ in each vehicle B Test Start 1 Selecting Test Item a Choose an actuator to test from the menu by using the and keys b Check the test conditions and press the ENTER key when all the condi...

Page 61: ...le condition such as fan whining or unstable idling However valves or motors are generally tested while engine is stopped and all you can hear may be a small and unclear electric buzzing sound Test in...

Page 62: ...drive test and the recorded data can be retrieved later for intensive analysis of vehicle s condition MULTISCAN P2 has a menu so called Record Replay same as Black Box function and you can understand...

Page 63: ...diagnose sensor data frame to frame without missing a single critical moment C Memory Check a MULTISCAN P2 checks its internal memory before it starts recording Black Box data If there is no sufficien...

Page 64: ...e data parameters available in the control system you selected Locate the highlight bar on the desired parameter and press the ENTER key Selected parameter will be marked star You can also deselect th...

Page 65: ...lected parameters up to 2040 frames or until you press the ESC key Percentile memory usage and sampling time frequency will appear in the center of the screen while recording data and the actual live...

Page 66: ...user it will proceed with recording remaining frames up to 2 040 or until you abort This function will let you have a set of data stream before and after the ECM s DTC recognition when you perform th...

Page 67: ...e MULTISCAN P2 will keep recording live data of selected parameters up to 128 frames and once the ESC key is pressed by the user it will proceed with recording remaining frames up to 2040 The screen d...

Page 68: ...ess YES to save or NO to cancel b When pressed YES a dialog box follows and asks you to input the test date Enter the date and press the ENTER key to save the recorded data to MULTISCAN P2 memory Pres...

Page 69: ...ox Data will follow for your selection Up to 4 black box data can be stored in the memory per car manufacturer therefore up to 4 saved black box data can be listed in the menu c The details of recorde...

Page 70: ...you can see that a total of 458 frames were recorded and data stream currently shown in the main window is of the 336th frame from the beginning It also tells you that the current frame is the 80th af...

Page 71: ...d will restore to the original speed when the key is released c Pressing the YES key will pause the replay You can resume replaying from the frame where it was paused by pressing the YES key again d P...

Page 72: ...data replay is stopped If it is being replayed or paused press the NO key to stop replaying completely c Choose the parameter by locating the highlight bar and pressing the ENTER key The selected par...

Page 73: ...isplayed You can move it left and right with the and keys g Elapsed time and frame number are indicated in the bottom Continuous Record No trigger Mode Elapsed time and number of frames from the first...

Page 74: ...cording Black Box Data b Make sure that the Black Box data replay is stopped If it is being replayed or paused press the NO key to stop replaying completely c Press the 2 key then the list of DTC s wi...

Page 75: ...therefore it may contain incorrect information It is always highly recommended to refer to the original repair manual published by the car manufacturers for correct information and there are some mak...

Page 76: ...p Press the ESC key to return to vehicle selection menu d Location maps for Korean cars are based on Left Hand Drive vehicles and the others such as Japanese Australian and Malaysian cars are based on...

Page 77: ...the this key coding or programming function may result in break down of the system and immobilize the vehicle which generates greater loss of money and time for restoration Hanatech recommends this f...

Page 78: ...digits of the serial number in the bottom of the screen and then press the YES key to proceed to the next step Pressing the NO key will abort the function The serial number is found in the back of the...

Page 79: ...CHAPTER 5 GENERIC OBD2 I LITERAL DEFINITION OF OBD2 5 1 II MORE PRACTICAL NOTES 5 2 A Technical meaning of OBD2 5 2 B Generic and Enhanced OBD2 5 3 III MULTISCAN P2 and OBD2 5 5...

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Page 81: ...otal malfunction that exceeded exhaust emission standard would illuminate a MIL malfunction indicator light and provide on board identification of the malfunction location To provide malfunction locat...

Page 82: ...d Data stream variables were also standardized and opened to public so that all the scanners that support aforementioned standard communication protocols through the 16 pin OBD2 adapter can always get...

Page 83: ...tream variables are so called Generic OBD2 Generic OBD2 application is limited to emission related systems and so is the diagnostic readouts 2 Enhanced OBD2 a Generic OBD2 has limited availability for...

Page 84: ...4 much different from OBD generation 1 but only the appearance of diagnostic adapter This is so called MOBD or manufacturer s OBD c With MULTISCAN P2 MOBD communication is supported for all car makes...

Page 85: ...find General OBD2 OBD2 EOBD category in the initial menu b Selecting 2 OBD2 EOBD will be followed by the diagnostic adapter suggestion Press the ENTER key to proceed c MULTISCAN P2 then automatically...

Page 86: ...with the control module with any of these 4 standard protocols MULTISCAN P2 reports the successful establishment of communication and waits for your command to commence generic OBD2 diagnosis as below...

Page 87: ...ect this General OBD2 when you are sure that the test vehicle is OBD2 compliant but not included in the vehicle coverage list 3 EOBD a In Europe EOBD has become mandatory from January 1 2001 and all t...

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Page 89: ...CHAPTER 6 GAS ANALYSER INTERFACE I Set Up 6 2 II Operation 6 6...

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Page 91: ...CAN P2 scanner HOST PRO PC interface program is also necessary to add the real time PC interface features This chapter of the manual explains the operation of scanner side for the interface Carefully...

Page 92: ...is used in the vehicle interfaced with the scanner b Connect the cigarette lighter power cable to the cigarette lighter socket And connect the other end to the 3 pin power socket in the rear panel of...

Page 93: ...dapter b Connect the 9 pin female connector to the gas analyser 2 Adding PC to the network a Using HOST PRO real time PC interface you can connect MULTISCAN P2 with your PC maintaining the interface b...

Page 94: ...Chapter 6 4 d HOST PRO is scheduled to be supplied free of charge for MULTISCAN P2 If a printer is installed to the PC you can print out the measurements with the printer regardless of brand name mod...

Page 95: ...atech Co Ltd Chapter 6 5 C Power supply Connect one end of the secondary power cable that is supplied with the gas analyser to the auxiliary power socket of cigarette lighter plug and the other end to...

Page 96: ...ata stream You can view both of scanner data stream information and gas measurements at the same time with MULTISCAN P2 MULTISCAN P2 must be communicating with both vehicle control module and the gas...

Page 97: ...N P2 by pressing the POWER key And select 1 SCAN by pressing the 1 key at the initial menu Then the car make selection menu follows as below 2 Operation Refer to the separate gas analyser manual for d...

Page 98: ...stream You can view both of scanner data stream information and gas measurements at the same time with MULTISCAN P2 Gas readings are listed in the last part of the scanner data stream 1 Usual scanner...

Page 99: ...kip this menu selecting procedure c SERVICE DATA GAS DATA Select this to view the gas readings together with conventional scanner data through MULTISCAN P2 and DCN Gas analyser interface d SERVICE DAT...

Page 100: ...are available only when the gas analyser is properly interfaced with MULTISCAN P2 and ready for data transmission Refer to the gas analyser manual for further information b You can find the gas readi...

Page 101: ...r locating the highlighted bar on the item The selected items remain in the top of the screen while you are scrolling up and down the screen to view other data readings b You can select up to 3 items...

Page 102: ...cord data stream and gas readings together select Blackbox Data from the function menu after selecting a system to test c Select Blackbox record load erase after the car make selection menu to reload...

Page 103: ...By utilizing HOST PRO realtime PC interface you can view the live data stream and gas readings on your PC screen You can also replay the saved balckbox data b Refer to the separate HOST PRO manual fo...

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Page 105: ...cable is pressed 7 2 Power automatically turns off after turn on 7 3 Power doesn t turn off even the power key is pressed 7 4 Improper Response to Key Input 7 5 LCD screen problems 7 6 System fails pr...

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Page 107: ...g of troubles that can be simply solved by the user himself Please always refer to this troubleshooting guide and do as suggested herein when you have any trouble while using MULTISCAN P2 equipment in...

Page 108: ...D s are OFF Replace the power Cable Open the cigarette lighter socket and check if the fuse is blown It is O K It is Blown Replace the fuse Check the battery voltage It is less than 8 10V It is more t...

Page 109: ...ur local distributor and wait for our instruction It may sound stupid but it actually happens out there If the user presses the Power key too long Scanner recognizes the long key input signal as a tur...

Page 110: ...Turning Off message appears The distributor may have to replace the main board Report the symptoms to your local distributor and wait for the instruction If the you press the Power key too short Scan...

Page 111: ...d test function Refer to Chapter 3 All keys are not working properly but not always Report to your local distributor We may have to replace the keypad which requires you to open the head unit Report t...

Page 112: ...dark Adjust the contrast using the contrast wheel on the right side of Scanner The LCD unit of Scanner has a backlight for brighter display This backlight generates heat as time elapses when turned on...

Page 113: ...t your local distributor for further assistance if the key doesn t work Backlight doesn t turn on Report to your local disributor Your local distributor must check the firm connection of the LCD modul...

Page 114: ...essary too Report the symptom to your local distributor and wait for the instruction The software cartridge seems defective Let your local distributor format the defective cartridge and then rewrite t...

Page 115: ...vehicle is included in the coverage list The applicable vehicle range is updated frequently Please consult your local distributor if the vehicle is included in your current software version Try with...

Page 116: ...ic Solutions Global Standard MULTISCAN P2 CE Marked Hana B D 1032 39 Wonpyeong dong Gumi si Gumi city Gyeongsangbuk do Gyeongbuk Korea Postal Code 730 924 Phone 82 54 454 9009 Fax 82 54 454 8554 Websi...

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