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Product Warranty
This warranty applies to products purchased in the U.S. and Canada. This is the only express warranty for this product
and is in lieu of any other warranty or condition.
This product is warranted to be free from defects in material and workmanship for a period of one (1) year from the date
of original purchase.
If you have a claim under this warranty please contact our
TECHNICAL SERVICES DEPARTMENT at 1-866-285-1087
or 910-693-4277.
For faster service, locate the model, type, and series numbers on your appliance.
This warranty does not cover glass, filters, wear from normal use, use not in conformity with the printed directions, or
damage to the product resulting from accident, alteration, abuse or misuse. This warranty extends only to the original
purchaser. Keep the original sales receipt, as proof of purchase is required to make a warranty claim or the warranty
term will be based on the date of manufacture plus ninety (90) days.
We exclude all claims for special, incidental and consequential damages caused by breach of express or implied
warranty. All liability is limited to the amount of the purchase price.
Every implied warranty, including any statutory
warranty or condition of merchantability or fitness for a particular purpose, is disclaimed except to the extent
prohibited by law, in which case such warranty or condition is limited to the duration of this written warranty.
This warranty gives you specific legal rights. You may have other legal rights that vary depending on where you live.
Some states or provinces do not allow limitations on implied warranties or special, incidental or consequential damages,
so the foregoing limitations may not apply to you.
Hamilton Beach Commercial understands that your foodservice equipment is a crucial element in the
profitability of your business. If your equipment breaks down, you would like repair that’s quick, convenient,
and dependable. That’s why we provide the Express Care Service Program for this product while it’s under
the Product Warranty. You’ll find that it’s better for your bottom line
and
your peace of mind.
Follow these three easy steps for quick, convenient and dependable ECSP repairs:
Step One:
Dial 1-866-285-1087 toll-free to speak to a member of our highly trained technical support
staff (hours Monday – Friday 8:00 AM – 5:00 PM EST). We will make an initial phone diagnosis.
Step Two:
If it is determined that minimal on-site maintenance cannot be performed, Hamilton Beach
Commercial will ship a replacement product to your location.
Step Three:
Once the replacement unit is received, you send the troubled unit back to Hamilton Beach
Commercial (we’ll provide the box and supporting materials to return the unit). Hamilton Beach
Commercial will pay the freight cost for the returned unit.
NOTE: The warranty of the replacement unit will be prorated based on the time period remaining on the
replaced unit.
One-Year Express Care Service Program *
* Available only to end users located in the continental U.S., Alaska, and Hawaii
