10
Troubleshooting
PROBLEM
PROBABLE CAUSE/SOLUTION
Coffee leaks from
dispenser.
• Coffee grounds trapped in coffee tank dispensing mechanism under seal in coffee tank.
See “Cleaning with Vinegar.”
CLEAN
appears in display. • This is a reminder to clean coffeemaker. See “Cleaning with Vinegar.”
Coffee tastes bad.
• Coffeemaker needs cleaning.
• Coffee ground too coarsely or too finely. Set coffee grinder to automatic drip grind.
• Coffee-to-water ratio unbalanced. Adjust for personal preference.
• Poor water quality. Use water filter or bottled water to make coffee.
Coffee not brewing or
stops brewing/unit will
not turn on.
• Mineral deposits have built up. Clean the coffeemaker following “Cleaning with Vinegar.”
• Water reservoir is empty.
• Unit is unplugged.
• Power outage or power surge. If surge, unplug; then plug back in.
Coffee brews slowly.
• Coffeemaker needs cleaning.
Clean at least every 30 days to maintain proper performance.
• Coffeemaker is in the
1–4 Cups
or
BOLD
modes. Press Brew Mode button until no lights appear.
Coffee overflows basket.
• Excessive amounts of coffee grounds. See Table on page 5.
• Coffee ground too finely. Set coffee grinder to automatic drip grind.
• More than one paper filter in filter basket. Poor quality paper filter or wrong size paper filter.
Unit beeps continuously/
will not brew and/or
POUR
WATER
appears
in display.
• No water in reservoir. Transfer water from coffee tank to reservoir.
Coffee is cold
when dispensed.
• Selected Keep Warm Hours have elapsed and coffeemaker has automatically shut off.
See “To Reheat Coffee” instructions on page 6, or brew new cycle.
