Hamilton Beach Commercial understands that your foodservice equipment is a crucial element in the
profitability of your business. If your equipment breaks down, repair that’s quick, convenient, and
dependable is essential. That’s why we developed the Express Care Service Program — you’ll find
that it’s better for your bottom line
and
your peace of mind.
Follow these three easy steps for quick, convenient, dependable repairs:
Step One:
Dial 1-866-285-1087 toll-free to speak to a member of our highly trained technical service
staff (hours Monday – Friday 8:00 AM – 5:00 PM EST). We will make an initial phone diagnosis.
Step Two.
If it is determined that minimal on-site maintenance cannot be performed, Hamilton Beach
Commercial will ship a replacement product to your location.
Step Three:
Once the replacement unit is received, you send the troubled unit back to Hamilton Beach
Commercial (we’ll provide the box and supporting materials to return the unit). Hamilton Beach
Commercial will pay the freight cost for the returned unit.
NOTE: The warranty of the new replacement unit will be prorated based on what time period is remaining
on the replaced unit.
Express Care Service Program *
* For customers in the U.S.A. only
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