Hamamatsu Photonics C11440-42U30, Instruction Manual

Page: 48 / 56

C11440-42U30/C11440-42U31 Instruction manual_Ver.1.2
46
12. TROUBLESHOOTING
If an anomaly occurs, look up the possible causes in the following tables and, if necessary,
report the details to a Hamamatsu subsidiary or your local distributor.
12-1 IMAGE IS NOT TRANSFERRED
Cause Measures Chapter
AC adapter or other cable is loose Reconnect the cable 7
AC adapter or other cable is broken Replace the cable 7
The correct command has not been sent to
the camera
Recheck command
12-2 ALTHOUGH IMAGES ARE TRANSFERRED
(1) Scratches or discoloration visible on the screen
Cause Measures Chapter
Lens is dirty Wipe the lens 11
(2) Image is blurred
Cause Measures Chapter
Lens is not focused Contact Hamamatsu subsidiary or local distributor 16
Condensation appear Confirm the operating environmental conditions 13
(3) Only shadowed images are output
Cause Measures Chapter
Lens mount cap has been left on Remove the cap
Amount of light is too much or too low Adjust amount of light
(4) All screens overflow
Cause Measures Chapter
Too much amount of light Reduce amount of light
Contrast enhancement is too high Reduce gain
(5) Noise appears on the screen
Cause Measures Chapter
Exogenous noise Find and remove cause
Poor connection of internal connector
Contact Hamamatsu subsidiary or
local distributor
16
Defective circuit system