51
Troubleshooting
MP20
g
Question 4. Why are some pictures not displayed in the photo
function even though the format is supported?
Answer:
There are various different JPEG formats. This device does not sup-
port all of them. In this case, change the image format as follows:
–
Load the picture into Photoshop or another image processing
programme.
–
Select "File" in the menu and then "Save as" as illustrated in
the left. Select the JPEG format, enter the file name and click
on the "Save" symbol.
–
After clicking "Save", a new window is opened as illustrated
on the right. Select "Baseline (standard)” or "Optimised base-
line";
–
Click the "OK" symbol.
Question 13. Some function such as playlist etc do not function.
What should I do?
Answer:
If certain functions of the device do not work correctly, reset the sys-
tem settings to the works settings (see
"Changing system settings"
in the section
"Setup menu"
).
NOTE
►
If you cannot resolve the problem with the steps described abo-
ve, please contact customer service.
