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8. Troubleshooting
Q.My universal remote control does not work!
A.Check the AV device. If the main switch on the device
is off, the universal remote control cannot operate the
device.
A.Check that the batteries are inserted correctly and that
the polarity has been observed.
A.Check that you have pressed the appropriate device
button for the device.
A.Replace the batteries if the battery level is low.
Q.If there are multiple device codes listed for the brand
of my AV device, how do I select the correct device
code?
A.To determine the correct device code for the AV
device, test the codes one after the other until most of
the buttons work properly.
Q.My AV device only responds to some key commands.
A.Try other codes until most of the buttons work
properly.
Q.The brand of my AV device is not mentioned in the
code list.
A.In this case, use the manual code search (Section 5.2)
or the automatic code search (Section 5.3). During
the code search, all codes for a device type are tested
across manufacturers, e.g. all codes for SAT receivers
regardless of the manufacturer.
Q.I have tried all the available codes for the brand of my
AV device from the code list, but none of the codes
mentioned work.
A.In this case, use the manual code search (Section 5.2)
or the automatic code search (Section 5.3). During
the code search, all codes for a device type are tested
across manufacturers, e.g. all codes for SAT receivers
regardless of the manufacturer.
9. Warranty disclaimer
Hama GmbH & Co KG assumes no liability and provides
no warranty for damage resulting from improper
installation/mounting, improper use of the product or
from failure to observe the operating instructions and/
or safety notes.
10. Recycling information
Note on environmental protection:
Following the implementation of European
Directive 2012/19/EU and 2006/66/EU into
the national legal systems, the following
applies: Electrical and electronic devices
as well as batteries must not be disposed
of with household waste. Consumers are obliged by
law to return electrical and electronic devices as well
as batteries to the designated public collection points
or to the point of sale at the end of their service lives.
Detailed information on this topic is defined in the
national laws of the respective country. This presence of
the above symbol on the product, operating instructions
or package indicates that the product is subject to these
regulations. By recycling, reusing the materials or other
forms of utilising old devices/batteries, you are making
an important contribution to protecting our environment.
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