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8

FAULT FINDING

GENERAL

8.1

Before looking for a fault condition, check that:

G

The mains electrical supply is turned on.

G

The room or cylinder/tank thermostat (where fitted) are calling
for heat.

G

The gas service cock is open.

G

The system is at design pressure.

Before attempting any electrical fault finding, always conduct the
preliminary electrical system checks as described in the Instructions
for the British Gas Multimeter, or other similar instrument.

On completion of any service or fault finding operation involving making
or breaking electrical connections, always check for EARTH
CONTINUITY, POLARITY and RESISTANCE TO EARTH.

Detailed procedures for replacing faulty components are described in
section 9 (Parts Replacement).

For further information contact: Halstead Glen Dimplex service helpline
Tel: 0844 371 1111.

CENTRAL HEATING FAULT FINDING

8.4

Upon a demand for Central Heating, (closure of the time switch and
room thermostat, where fitted), the controls should carry out a set of
start up checks, followed by an ignition sequence. Refer to Section 5.2.

If the control has powered up correctly but does not respond to a CH
demand. Remove plug cover and check voltage between L3 (orange) and
N (blue). If 0 V ac, check external programmer / room thermostat. If 230
V ac, check control for lockout or blocking codes, (refer to section 8.3),
check operation of the external pump.  

Note:

Whenever a CH demand is removed, an anti cycle mode is initiated

which prevents the appliance from firing in CH mode for 5 minutes.
Ensure that the control is not in this mode by removing power from the
control and restoring it after a delay of 10 seconds.

If the Switch Live input is OK and no lockout or blocking code exists and
the control is not in anti– cycle mode, then replace PCB.

DIAGNOSTIC LED INDICATORS

8.2

FASCIA PANEL - Refer to Figure 32. 

The LED shows code '

3

' in a lockout condition.

For fault finding refer to the diagnostic chart shown below.

FAULT FINDING CODES

8.3

In the event of the appliance failing to light, refer to the Diagnostics
Chart.

32

FASCIA PANEL

7 SEGMENT
DIGITAL DISPLAY

‘BURNER LIT’
INDICATOR DOT

CH CONTROL KNOB

28

SINGLE PAGES  20/9/10  10:00  Page 30

Summary of Contents for EDEN X Type VBX 30

Page 1: ...UCTIONS TO BE GIVEN TO THE USER G C Appliance No 41 260 15 Eden VBX 18 G C Appliance No 41 260 14 Eden VBX 30 G C Appliance No 41 260 18 Eden VBX 18 Propane G C Appliance No 41 260 17 Eden VBX 30 Prop...

Page 2: ...ion 11 3 3 Flue Terminal Position 11 3 4 Ventilation Requirements 11 3 5 Condensate Disposal 12 3 6 Gas Supply 12 3 7 Central Heating System 12 3 8 Draining Tap 13 3 9 Safety Valve Open Vented System...

Page 3: ...to the skin seek medical attention Gas and Electricity Consumer Council Energywatch Energywatch is an independent organisation which protects the interestsofgasusers Ifyouneedadviceconcerningenergyis...

Page 4: ...ensing Btu h 102400 61400 102400 61400 80 60 C Min kW 8 2 5 9 8 2 5 9 Btu h 28200 20100 28000 20100 CentralHeatingOutput Max kW 32 1 19 3 32 1 19 3 condensing 50 30 C Btu h 109500 65900 109500 65900 N...

Page 5: ...eNatGas50 30 C 41 43 CO2 valuemaxrate NatGas 9 2 0 3 case on 9 0 0 2 case off CO2 valueminrate NatGas refonly 8 9 0 1 8 4 0 1 COvaluemaxrate NatGas 0 01 0 005 CO2 value max rate Propane 10 7 0 3 case...

Page 6: ...t roof flashing plate Vertical flue kit Part no 956081 Flue system application Vertical flue kit Part no 956081 Split pipe vertical flue outlet kit Part no 956080 with flat roof flashing plate Raised...

Page 7: ...all percentage decrease in heat input below the standard tolerance as shown in graph A below 3a 3b 5 3c a b Roof terminal with rain cover and pitched roof flashing kit Fig 3 c Offset vertical flue a m...

Page 8: ...B23 PART NO 956082 2 5 5 This kit is suitable for open flue application in accordance with BS5440 wherearoomsealedflueinstallationisimpractical Thekitcomprisesof a flue adaptor from the appliance to...

Page 9: ...sion duct 500mm 956092 450mm Flue extension duct 1000mm Incl 1 x support bracket 956093 950mm 93 extension elbow 956091 1550mm 45 extension elbow pair 956090 775mm Air inlet duct included in kit N A N...

Page 10: ...t Socket For use with elevated horizontal flues and vertical terminals VerticalRoofTerminal Forusewhereanexternalwallisnotavailable or where it is desirable to route the ducts vertically For installat...

Page 11: ...e Figure 5 for all other clearances 3h The resistance of the diverter is equivalent to 0 5 metre of flue length Ensure this is used when calculating the maximum allowable flue length maximum horizonta...

Page 12: ...CIRCUITS 2 7 4 FLUE PRODUCTS PRIMARY HEAT EXCHANGER BURNER BURNER FLANGE CH FLOW THERMISTOR CH RETURN THERMISTOR CH RETURN CH FLOW CONDENSATE OUTLET CONDENSATE TRAP CH RETURN CH FLOW 10 SINGLE PAGES 2...

Page 13: ...must be so situated that it cannot be touched by a person using the bath or shower Attention is drawn to the requirements of the current BS 7671 I E E Wiring Regulations and in Scotland the electrical...

Page 14: ...ble Note if the appliance is installed in a garage all pipe work should be in 32 mm Ensure that the condensate discharge system complies with any local regulations in force GAS SUPPLY 3 6 a The Gas Su...

Page 15: ...stresses the importance of cleansing and flushing of the system to ensure it continues to run efficiently with the minimum of maintenance necessary Halstead Boilers fully support this professional ap...

Page 16: ...ER MAKEUP 3 19 Provision should be made for replacing water loss from the system using a make up bottle mounted in a position higher than the top point of the system connected through a non return val...

Page 17: ...ead Glen Dimplex service helpline Tel 0844 371 1111 COLD WATER STORAGE STOP VALVE TO DRAIN OFF TAP TANK THERMOSTAT HOT WATER CYLINDER DRAIN TERMINAL BLOCK ROOM THERMOSTAT CH DHW 2 CHANNEL PROGRAMMER R...

Page 18: ...Refer to Figure 10 c Markthepositionoftheflueoutlet Forsideflueinstallationextend thefluecentrelineontothesidewall wherethefluelengthexceeds 775 mm a flue slope angle of 2 5 needs to be taken into acc...

Page 19: ...fall away from the appliance Note if an additional U trap is fitted between the appliance and the discharge point then a visible air break is necessary between the appliance and trap because a trap is...

Page 20: ...iner taking care to ensure that the terminal is the correct way round and the external wall sealing ring does not become dislodged b Assemble the flue system extension ducts as necessary referring to...

Page 21: ...thermostat Cylinder thermostat Heating valve Hot water valve 230V mains input A B C 1 2 4 5 6 1 1 3 2 4 5 2 3 1 5 L N 8 5 910 3 2 1 9 2 3 3 4 5 6 7 E L N 8 9 10 2 1 HW HTG N L 2 1 10 3 8 2 1 10 3 1 2...

Page 22: ...linder thermostat 2 1 3 1 2 C Optional Blue Green yellow White Grey Orange Pump live Switched live Permament live 17 FULLY PUMPED Y PLAN Internal heater resistor 3mm air gap Fuse 3A Fuse 2 5A Cylinder...

Page 23: ...sFernoxorSentinel Priortolightingtheappliancetocheckthegasrates thecentralheating systemshouldbecheckedforcirculationbyoperatingtheappliancewith thegasturnedoff thisistoensurethatnoairlocksoccur Theap...

Page 24: ...STANDBY positionandthenback to ON within two seconds 22 7 SEGMENT DISPLAY CH CONTROL KNOB SET TO MEDIUM FASCIA PANEL AND CONTROLS 23 INLET PRESSURE TEST POINT FROST PROTECTION 5 5 Theapplianceisfitted...

Page 25: ...comprise the following Propane to Natural Gas Kit Numbers 955128 Eden Vbx 18 955126 Eden Vbx 30 Conversion Instructions Gas Control Valve Data Badge Natural Gas Boiler Chip Card Nat Gas Cork Gasket Po...

Page 26: ...tion5 7 Aftertenminutesoperation check the CO2 CO values and compare with those figures stated in section 2 3 If the combustion figures are not within the limits shown in section 2 3 refer the section...

Page 27: ...remove the cap Any debris inside will beexpelledatthispoint Replacethecapensuringagoodsealismade Discard the condensate and debris 28 27 MANUAL BLEED VALVE BURNER ASSEMBLY IGNITION ELECTRODE IGNITION...

Page 28: ...water d Incaseofheavypressurefluctuationsduringtheheatandcooldown cycle checkthepre chargepressureoftheexpansionvessel Ifthe air pressure is less than 0 75 bar recharge vessel with an air pump RE ASS...

Page 29: ...27 7 INTERNAL WIRING DIAGRAMS 31 7 1 FUNCTIONAL FLOW WIRING DIAGRAM SINGLE PAGES 20 9 10 10 00 Page 29...

Page 30: ...rry out a set of start up checks followed by an ignition sequence Refer to Section 5 2 If the control has powered up correctly but does not respond to a CH demand Removeplugcoverandcheckvoltagebetween...

Page 31: ...and lead Flame continues after burner is switched off G Check PCB demand ends G Check fan G Check mains fan lead connector 7 Defective fan No flame Missing or Erroneous RPM signal G Check low voltage...

Page 32: ...ew gasket e Check thatelectrodeisalignedasdetailedinFigures29 a or29 b f Re assemble in reverse order Ensure that all joints and seals are correctly re fitted IGNITOR UNIT IGNITION LEADS 9 2 Refer to...

Page 33: ...e helpline Tel 0844 371 1111 COMBUSTION CHECK SET UP 9 3 1 If a new gas valve is fitted or the existing gas valve is not within the quoted CO2 values it must be adjusted to operate within the quoted C...

Page 34: ...ction 2 3 then adjustment of the gas valve is required See Section 6 ADJUSTMENTOFGASVALVE Refer to section 2 3 for the Carbon Dioxide CO2 set points at Maximum Gas Rate Set the boiler into Service mod...

Page 35: ...er to Figures 37 40 and 41 a Ensuresupplyvoltageisisolated andthatthegassupplyisisolated b Remove the gas control valve fan burner assembly refer to section 6 2 c Remove the gas control valve refer to...

Page 36: ...nsor flow sensor and return sensor d Drain down the appliance e Disconnectthefluesystemfromtheappliance 4screws andliftup to disengage the flue from the flue hood refer to Figure 14 f Removetheretaini...

Page 37: ...to section 9 16 47 HEAT EXCHANGER FIXING POINTS MANUAL AIR VENT FLUE SENSOR RETAINING CLIP FLUE HOOD 9 9 h Re assembleinreverseorder checkintegrityoftheflowandreturn pipe O rings and fibre washers an...

Page 38: ...If the boiler requires resetting turn the CH Temperature Control knob anti clockwise to STANDBY position and then back to ON within two seconds Refer to section 5 4 AfterfittinganewPCBalwaysre checkt...

Page 39: ...00665 4 Gas Control Valve 988315 5 Fan Assembly 601016 6a Burner VBX 30 700602 6b Burner VBX 18 700600 7a Heat Exchanger VBX 30 451033 7b Heat Exchanger VBX 18 451034 8 Water Temperature Sensor 500661...

Page 40: ...51 1 5 9 2 6 10 3 7 11 4 8 12 38 SINGLE PAGES 20 9 10 10 01 Page 40...

Page 41: ...SINGLE PAGES 20 9 10 10 01 Page 41...

Page 42: ...SINGLE PAGES 20 9 10 10 01 Page 42...

Page 43: ...phone enquiries call 0844 371 1111 Website www glendimplexboilers com Part of the Glen Dimplex Group Glen Dimplex Boilers is continuously improving its products and may therefore change specifications...

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