Haiku K3150-X0, Installation Manual

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HAIKU ® by Big Ass Fans 15
Limited Lifetime Warranty
What this warranty covers
This Warranty covers the motor and other components of your Haiku ceiling fan against all defects in
workmanship and materials. You must be the original purchaser or user of the Product to be covered.
The Limited Lifetime Warranty is subject to all provisions, conditions, limitations, and exclusions
described within this document.
What is the period of coverage?
The Warranty Period commences on the date the Product is purchased. The Warranty Period for is
two (2) years for the motor, components, and accessories. Labor to repair the defect will be provided
free of charge at our service center in the first year. ANY IMPLIED WARRANTY OR MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE, MADE WITH RESPECT TO THIS PRODUCT OR ANY OF
ITS COMPONENTS AND ACCESSORIES IS DISCLAIMED AND REPLACED BY THE TERMS OF THIS
WARRANTY.
What will we do?
During the Warranty Period, Big Ass Fan Company will, at its option and cost:
a) Repair or replace the affected component(s) of any defective motor, component, or accessory;
b) Repair or replace the defective product; or
c) Refund the price you paid for the product upon return of the product to Big Ass Fan Company,
shipping and insurance prepaid.
BIG ASS FAN COMPANY WILL SHIP THE REPAIRED PRODUCT OR REPLACEMENT TO YOU AT NO
CHARGE; HOWEVER, YOU ARE RESPONSIBLE FOR ALL COSTS OF REMOVAL, REINSTALLATION,
AND SHIPPING OF THE PRODUCT TO BIG ASS FAN COMPANY.
The foregoing constitutes your exclusive remedy and the limit of liability for Big Ass Fan Company, and
for any and all losses in connection with this product.
What steps are required to obtain warranty service?
YOU MUST HAVE PROOF OF PURCHASE OF THE CEILING FAN TO OBTAIN LIMITED WARRANTY
SERVICE. KEEP YOUR RECEIPT OR OTHER PROOF OF PURCHASE.
Contact Haiku Technical Service Department as soon as possible after the issue is discovered by
visiting our Web site at www.haikufan.com and submitting a Technical Support form, or calling
+65 6747 8857.
If the Haiku Technical Service Representative determines that the warranty claim may be valid and that
a replacement part is required, the Representative will process the claim and the replacement part will
be shipped to you. Included in the shipment of the replacement part will be any shipping labels and
documents needed to return the original part including a Return Materials Authorization (RMA) number.
You will be responsible for all shipping insurance, freight, or other transportation charges to our
service center. Your Haiku fan should be properly packed to avoid damage in transit since we will not
be responsible for such damage.
What is not covered?
This warranty does not cover any defects, malfunctions, or failures caused by:
a) Repairs by persons not authorized by Big Ass Fan Company;
b) Use of parts and accessories not authorized by Big Ass Fan Company;
c) Mishandling, improper installation, modifications, or damage to your ceiling fan while in your
possession; or
d) Unreasonable use, misuse, abuse, including failing to do reasonable and necessary maintenance,
and normal wear and tear.