TROUBLESHOOTING
Check your problem by using the chart below and try the solutions for each
problem. If the microwave oven still does not work properly, contact Haier
customer service center or the nearest authorized service center.
Oven will not
start
a. Electrical cord for oven is not
plugged in.
b. Door is open.
c. Wrong operation is set.
a. Plug into the outlet.
b. Close the door and try again.
c. Check instructions.
Arcing or
sparkling
a. Materials to be avoided
in microwave oven were
used.
b. The oven is operated when
empty.
c. Spilled food remains in the
cavity.
a. Use microwave-safe
cookware only.
b. Do not operate with oven
empty.
c. Clean cavity with wet towel.
Unevenly cooked
foods
a. Materials to be avoided
in microwave oven were
used.
b. Food is not defrosted
completely.
c. Cooking time, power level is
not suitable.
d. Food is not turned or stirred.
a. Use microwave-safe
cookware only.
b. Completely defrost food.
c. Use correct cooking
time,power level.
d. Turn or stir food.
Overcooked
foods
Cooking time, power level is not
suitable. Use correct
cooking time, power level.
Use correct cooking time and
power level.
Undercooked
foods
a. Materials to be avoided
in microwave oven were
used.
b. Food is not defrosted
completely.
c. Oven ventilation ports are
restricted.
d. Cooking time, power level is
not suitable.
a. Use microwave-safe
cookware only.
b. Completely defrost food.
c. Check to see that oven
ventilation ports are not
restricted.
d. Use correct cooking time and
power level.
Improper
defrosting
a. Materials to be avoided
in microwave oven were
used.
b. Cooking time, power level is
not suitable.
c. Food is not turned or stirred.
a. Use microwave-safe
cookware only.
b. Use correct cooking time and
power level.
c. Turn or stir food.
TROUBLE
POSSIBLE CAUSE
POSSIBLE REMEDY
English
12
