9- Tr
26
9.3 Troubleshooting without display code
Problem
Cause
Solution
Appliance fails to
operate.
•
Programme is not yet started.
•
Door is not properly closed.
•
Machine has not been switched on
•
Power failure.
•
Child lock is activated
•
Check programme and start it.
•
Close the door properly.
•
Switch the machine on.
•
Check power supply.
•
Deactivate child lock.
Appliance will not be
•
No water.
•
Inlet hose is kinked.
•
er is blocked.
•
Water pressure is less than 0.03
MPa.
•
Door is not properly closed.
•
Water supply failure.
•
Check water tap.
•
Check inlet hose.
•
er.
•
Check water pressure.
•
Close the door properly.
•
Ensure the water supply
Appliance is draining
•
Height of drain hose is below 80
cm.
•
Drain hose end could reach into water.
•
Make sure that drain hose is
properly installed.
•
Make sure the drain hose is not
in water.
Drainage failure
•
Drain hose is blocked.
•
er is blocked.
•
Drain hose end is higher than 100
cm above
fl
oor level.
•
Unblock drain hose.
•
er.
•
Make sure that drain hose is
properly installed.
Strong vibration while
spinning.
•
Not all transportation bolts have
been removed.
•
Appliance has no solid position.
•
Machine load is not correct.
•
Remove all transportation
bolts.
•
Ensure solid ground and a ev-
elled position.
•
Check load weight and balance..
Operation stops
before completing
wash cycle.
•
Water or electric failure.
•
Check power and water supply.
Operation stops for a
period of time.
•
Appliance displays error code.
•
Problem due to load pattern.
•
Programme performs soaking cycle?
•
Consider display codes.
•
Reduce or adjust load.
•
Cancel programme and restart..
Problem
Cause
Solution
F7
F9
FE
FD
•
Motor - error..
•
Contact the After sales service..
E8
•
Water protective level - error..
•
Contact the After sales service.
FA
•
Water level sensor - error
•
Contact the After sales service.
FC1
or
FC2
•
•
•
•
Abnormal communication error
•
•
•
•
Contact the After sales service..
UNB
•
Unbalanced load - error..
•
Check and balance laundry load in the drum. Reduce the load.
Dry temperature sensor error
Dry motor error .
Dry heating element error .
Contact the After sales service..
Contact the After sales service..
Contact the After sales service..
9- Troubleshooting
GB
Summary of Contents for HWD80-BP14636
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