Haier HWD100-BD1499U1, User Manual

Page: 38 / 96

10- Troubleshooting
EN
38
10-3 Troubleshooting without display code
Problem Cause Solution
Appliance fails to
operate. • Programme is not yet started.
• Door is not properly closed.
• Appliance has not been switched on.
• Power failure.
• Child lock is activated.
• Time delay is activated.
• Pause button is pressed. • Check programme and start it.
• Close the door properly.
• Switch the appliance on.
• Check power supply.
• Deactivate child lock.
• Deactivate time delay function.
• Deactivate pause mode.
Control panel is out
of function • Child lock is activated. • Deactivate child lock.
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with water.
• No water.
• Inlet hose is kinked.
•
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• Water pressure is too low.
• Door is not properly closed.
• Water supply failure.
• Time delay is activated.
• Start button in not touched.
• Check water tap.
• Check inlet hose.
•
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• Check water pressure.
• Close the door properly.
• Ensure the water supply
• Deactivate time delay function.
• Touch start button.
Appliance is draining
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• Height of drain hose is below 80
cm.
• Drain hose end could reach into water.
• Make sure that drain hose is
properly installed.
• Make sure the drain hose is not
in water.
Drainage failure • Drain hose is blocked.
•
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• Drain hose end is higher than 100
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• Unblock drain hose.
•
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• Make sure that drain hose is
properly installed.
Strong vibration while
spinning. • Not all transportation bolts have
been removed.
• Appliance has no solid position.
• Machine load is not correct.
• Remove all transportation
bolts.
• Ensure solid ground and a lev-
elled position.
• Check load weight and balance..
Operation stops
before completing
wash cycle. • Water or electric failure.
• Pause button is pressed. • Check power and water supply.
• Deactivate pause mode.
Operation stops for a
period of time. • Appliance displays error informa-
tion.
• Problem due to load pattern.
• Programme performs soaking cycle.
• Consider display information.
• Reduce or adjust load.
• Cancel programme and restart.
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drum and/or deter-
gent drawer.
• Detergent is not a appropriate
• Excessive use of detergent.
• Check detergent recommen-
dations.
• Reduce amount of detergent.
Automatic adjustment
of washing time. • Washing programme duration will be
adjusted.
• This is normal and doesn‘t af-
fect functionality .
Spinning fails. • Unbalance of laundry. • Check machine load and laun-
dry and run a spinning pro-
gramme again
. .