Haier HW90-B14636, User Manual, Page: 23 / 100

GB
9-Troubleshooting
23
Program Cause Solution
 Temperature sensor - error.. Contact the After sales service..
 Heating error Contact the After sales service..


Motor - error.. Contact the After sales service..

or 
Abnormal communication error Contact the After sales service..
 Unbalanced load - error.. . m u r d e h t n i d a o l y r d n u a l e c n a l a b d n a k c e h C
Reduce the load.
Problem Cause Solution
Washing machine fails
to operate. Programme is not yet started. Check programme and start it.
Door is not properly closed. Close the door properly.
Machine has not been switched on. Switch the machine on.
Power failure. Check power supply.
Child lock is activa
●
ted. Deactivate child lock.
Washing machine
water.
No water. Check water tap.
Inlet hose is kinked. Check inlet hose.
W
●
ater pressure is less than 0.03 MPa. Check water pressure.
D
●
oor is not properly closed. Close the door properly.
Water supply failure. Ensure the water supply.
Machine is draining
●
Height of drain hose is below 80 cm. Make sure that drain hose is
properly installed.
Drain hose end could reach into
water.
Make sure the drain hose is not
in water.
Drainage failure. Drain hose is blocked. Unblock drain hose.
Drain hose end is higher than 100 cm
above oor level.
Make sure that drain hose is
properly installed.
Strong vibration while
spinning. Not all transportation bolts have
been removed.
Remove all transportation bolts.
Appliance has no solid position. Ensure solid ground and a levelled
position.
Machine load is not correct. Check load weight and balance.
Operation stops
before completing
wash cycle. Water or electric failure. Check power and water supply.
Operation stops f
●
or
a period of time.
Appliance displays error code. Consider display codes.
Problem due to load pattern. Reduce or adjust load.
Programme performs soaking cycle. Cancel programme and restart.
9.3 Troubleshooting without display code
 
Water level sensor-error Contact the After sales service..