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GB

12-Customer service

We recommend our Haier Customer Service and the use of original spare parts.  

If you have a problem with your appliance, please first check section TROUBLESHOOTING.

If you cannot find a solution there, please contact

 

your local dealer or

 

the Service & Support area at www.haier.com where you can find telephone numbers 

and FAQs and where you can activate the service claim.

To contact our Service, ensure that you have the following data available.
The information can be found on the rating plate.

Model   ____________________                Serial No.    _____________________

Also check the Warranty Card supplied with the product in case of warranty.

For general business enquiries please find below our addresses in Europe:

European Haier addresses

Country* Postal address 

Country*

Postal address 

Italy

Haier Europe Trading SRL

Via De Cristoforis, 12 

21100 Verese 

ITALY 

France 

Haier France SAS

3-5 rue des Graviers

92200 Neuilly sur Seine

FRANCE

Spain

Portugal

Haier Iberia SL

Pg. Garcia Faria, 49-51 

08019 Barcelona

SPAIN

Belgium-FR

Belgium-NL

Netherlands

Luxembourg

Haier Benelux SA

Anderlecht

Route de Lennik 451

BELGIUM

Germany

Austria

Haier Deutschland GmbH

Hewlett-Packard-Str. 4 

D-61352 Bad Homburg

GERMANY

Poland 

Czechia

Hungary

Greece

Romania

Russia

Haier Poland Sp. zo.o.

Al. Jerozolimskie 181B

02-222 Warszawa

POLAND

United 

Kingdom

Haier Appliances UK Co.Ltd.

One Crown Square

Church Street East

Woking, Surrey, GU21 6HR

UK

*For more information please refer to www.haier.com

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Summary of Contents for HW100-BP14636

Page 1: ...GB User manual Washing machine HW70 BP14636 HW80 BP14636 HW100 BP14636 ...

Page 2: ...ns carefully before using this appliance The instructions con tain important information which will help you get the best out of the appliance and ensure safe and proper installation use and maintenance Keep this manual in a convenient place so you can always refer to it for the safe and proper use of the appliance If you sell the appliance give it away or leave it behind when you move house make ...

Page 3: ...ation 4 2 Productdescription 7 3 Control panel 8 4 Programmes 11 5 Consumption 12 6 Daily use 13 7 Eco friendly washing 18 8 Care and cleaning 19 9 Troubleshooting 22 10 Installation 25 11 Technical data 29 12 Customer service 31 ...

Page 4: ...the appliance un less they are constantly supervised Children shall not play with the appliance Do not let children or pets come close to the appliance when the door is open Store washing agents out of reach of children Pull up zips fix loose threads and take care for small items to pre vent laundry from being entangled If necessary use an appropri ate bag or net Do not touch or use the appliance ...

Page 5: ...e Maintenance cleaning Make sure children are supervised if they carry out cleaning and maintenance Disconnect the appliance from the electrical supply before un dertaking any routine maintenance Keep the lower part of the porthole clean and open door and de tergent drawer if appliance is not in use to prevent odours Do not use water spray or steam to clean the appliance Replace a damaged supply c...

Page 6: ...unlight or in the near of heat sources e g stoves heaters Make sure that the electrical information on the rating plate agrees with the power supply If it does not contact an electri cian Do not use multi plug adapters and extension cables Make sure only the delivered electric cable and hose set are used Make sure not to damage the electric cable and the plug If dam aged have it replaced by an ele...

Page 7: ... 1 3 4 2 6 5 1 Detergent Softener drawer 2 Display 3 Worktop 4 Programme selector 5 Rating plate 6 Sevice flap 7 Adjustable feet 1 Transportation bolts T1 T4 2 Back cover 3 Back cover screws S1 S4 4 Power cord 5 Water inlet vave 6 Drain hose 2 1 2 2 2 2 Accessories Check the accessories and literature in accordance with this list Fig 2 3 Inlet hose assembly1 5 Blanking plugs Drain hose bracket User...

Page 8: ... will light up its default settings will be displayed 3 3 Display The display Fig 3 4 shows following information Washing time End time delay Error codes and service information 3 4 5 Function buttons 6 Delay button 7 Start Pause button 3 1 Note Acoustic signal In following cases an acoustic signal sounds when pressing a button when turning the programme selector at the end of programme in case of...

Page 9: ...ess this button Fig 3 8 to change or deselect the spin of the programme If no value is illuminated the laundry will not spun Note Factory settings To get best results in each programme Haier has well defined specific default settings If there is no special requirement default settings are recommended 3 4 Detergent drawer Open the drawer three compartments can be seen Fig 3 5 Compartment 1 Water in...

Page 10: ...o gramme setting and during programme run the LED above the button is shining or if interrupted blinking 3 6 Delay button Press this button Fig 3 12 to start the programme with a delay End time delay could be increased in steps of 30 minutes from 0 5 24h For example display off 6 30 means end of programme cycle will be in 6 hours and 30 minutes Press Start Pause button to activate the time delay I...

Page 11: ... fabric made of wool or with wool content 800 Underwear 3 5 4 0 5 0 to 60 40 º Underwear 1000 Sport 3 5 4 0 5 0 to 40 20 º Sports wear 800 Jeans 3 5 4 0 5 0 to 60 30 º Jeans 1000 Hygienic 3 5 4 0 5 0 90 90 º Cotton 1000 Fast 3 3 5 4 0 5 0 to 40 40 º Lightly soiled laun dry made of cot ton or synthetic 1000 Express 15 min 3 1 0 1 0 1 0 to 40 º Cotton Syn thetic 1000 Daily Wash 3 5 4 0 5 0 to 60 30 ...

Page 12: ... consumption values may accordingly differ to local conditions Standard programme for the Energy Labelling according to 2010 30 EU Cotton 60 C 40 C with max spin speed setting and activated Intense function The standard 60 C and 40 C cotton programmes are suitable to clean normally soiled cotton laundry They are the most efficient programmes in terms of combined energy and water consumption for co...

Page 13: ...ttons are sewn on tightly Place sensitive items like laundry without firm hem delicate underwear Dessous and small items such as socks belts bras etc in a wash bag Unfold large pieces of fabric such as bed sheets bedspreads etc Turn jeans and printed decorated or color inten sive textiles inside out possibly wash separately 6 3 6 1 Power supply Connect the washing machine to a power supply 220V to...

Page 14: ...yingpossible lower temperature Do not tumble dryr Line drying Flat drying Ironing Iron at a maximum temperature up to 200 C Iron at a medial tem perature up to 150 C Iron at a low temper ature up to 110 C withoutsteam steam ironing may cause irre versibledamage Do not iron Professional Textile Care Dry cleaning in tetra chloroethene Dry cleaning in hy drocarbons Do not dry clean Professional wet c...

Page 15: ...licate Special Softener Cotton L P L P o Synthetic L P L P L o Mix L P L P o Wool L o Underwear L P L P o Sport L o Jeans L P L P L o Hygienic L P L P L o Fast L L o Express 15 min L L o Daily Wash L P L P L o Baby Care L P L P o Delicate Silk L o Hand Wash L o Duvet L L L gel liquid detergent P powder detergent O optional _ no If using liquid detergent it is not recommended to activate the time d...

Page 16: ... is given with the laun dry into the washing machine Do not use liquid detergent if end time delay is selected Carefully choose the programme settings according to the care symbols on all laun dry labels and according to the programme table 6 8 Select a programme To get the best washing results select a programme which fits the degree of soiling and sort of laundry type Turn the programme knob Fig...

Page 17: ...ng programme 2 Press On Off button for about 2 seconds to switch the appliance off 3 Run programme SPIN and select no Speed all lights are off to drain the water 4 Select a new programme and start it 6 12 After washing Note Door lock For safety reasons the door is locked partially during the washing cycle It is only pos sible to open the door at the end of the programme or after the programme was ...

Page 18: ...size Do not overload hand width clearance above laundry For slightly soiled laundry select the Quick Wash programme Apply exact dosages of each washing agent Choose the lowest adequate washing temperature modern detergents are ef ficiently cleaning below 60 C Raise default settings only due to heavy staining Select max spinning speed if a domestic dryer is used ...

Page 19: ...Extra rinse A Energy Capacity 7kg rpm 1400 HW70 BP14636 Note Hygiene For regular maintenance we recommend to run programme HYGIENIC with no load in order to remove possible corruptive residues quarterly Add a small amount of deter gent in washing agent compartment 2 or use a special machine cleaner To prevent blockage of water supply by solid substanc supply Unscrew the water inlet hose at the bac...

Page 20: ...ectrical plug Fig 8 6 2 Turn off water supply Fig 8 7 3 Open the door to prevent formation of moisture and odours Let door open while not used Before next usage check carefully power cord water inlet and drain hose Make sure everything is properly installed and without leackage WARNING Scalding Risk Water in the pump filter can be very hot Before any action please ensure water has cooled down Note...

Page 21: ...as to be clean and unhurt If the lid is not full tightened water can escape The filter must be in place or it may lead to leakage 9 Clean carefully pump filter e g using running water Fig 8 14 10 Refix it thoroughly Fig 8 15 11 Close service flap 8 14 8 15 ...

Page 22: ...g from the mains socket Electrical equipment should be serviced only by qualified electrical experts because improper repairs can cause considerable consequential damages A damaged power cable should only be replaced by the manufacturer its service agent or similarly qualified persons in order to avoid a hazard 9 1 Information codes Following codes are displayed only for information referring to t...

Page 23: ...a Check water pressure Door is not properly closed Close the door properly Water supply failure Ensure the water supply Machine is draining while being filled Height of drain hose is below 80 cm Make sure that drain hose is properly installed Drain hose end could reach into water Make sure the drain hose is not in water Drainage failure Drain hose is blocked Unblock drain hose Pump filter is block...

Page 24: ...ut spinning Problem Cause Solution Excessive foam floats drum and or deter gent drawer Detergent is not a appropriate Check detergent recommen dations Excessive use of detergent Reduceamountofdetergent Automatic adjust ment of washing time Washing programme duration will be adjusted This is normal and doesn t af fect functionality Spinning fails Unbalance of laundry Check machine load and laun dry...

Page 25: ... 4 10 4 10 3 Note Packaging disposal Keepallpackagingmaterialsoutofchildren sreachanddisposetheminanenvironmen tally friendly manner 10 2 OPTIONAL Adjusting the bottom cover board When opening the shrink package you will find a calci um plastic board A Fig 10 1 The board is used for reducing noise after covering the bottom of the cabi net 2 Lay the washing machine down to its side port hole pointi...

Page 26: ... 3 Replace back cover by inserting it in the two gaps its convexity is facing out Fig 10 5 4 Fill left holes with blanking plugs Fig 10 6 10 5 10 6 Note Keep in safe place Keep the transportation bolts in a safe place for later use Whenever the appliance is to be moved at first reinstall the bolts 10 4 Moving the appliance If the machine is to be moved to a distant location replace the transportat...

Page 27: ...ce bottom line If possible keep always drain hose fixed to the clip at the appliance back WARNING Use only the supplied hose set for the connection Never reuse old hose sets Only connect to cold water supply Before connection check whether the water is clean and clear CAUTION The drain hose should not be submerged in water and should be securely fixed and leak free If the drain hose is placed on th...

Page 28: ...o avoid a hazard Note Hygiene After each installation or long periods of disuse before first use and for regular mainte nance run programme HYGIENIC with no load and small amount of detergent in wash ing agent compartment 2 or with special machine cleaner to remove possibly corrup tive residues 10 13 10 7 Fresh Water Connection 10 12 10 11 Make sure that the gaskets are inserted 1 Connect the wate...

Page 29: ...on 60 C partial load min 268 268 238 Programme time of cotton 40 C partial load min 265 265 235 Duration of the left on mode TI in min 6 not applicable Airborne accustical noise washing spinning in dB A re 1pW 7 56 75 56 72 56 75 Type freestanding 1 Based on 220 standard washing cycles for cotton programmes at 60 C and 40 C at full and par tial load and the consumption of the low power modes Actua...

Page 30: ...oltage in V 220 240 V 50Hz Current in A 10 Max power in W 1900 Water pressure in MPa 0 03 P 1 Netto weight in kg 64 72 74 11 2 Additional technical data 11 3 Standards and Directives This product meets the requirements of all applicable EC directives with the correspon ding harmonised standards which provide for CE marking ...

Page 31: ...anty For general business enquiries please find below our addresses in Europe European Haier addresses Country Postal address Country Postal address Italy Haier Europe Trading SRL Via De Cristoforis 12 21100 Verese ITALY France Haier France SAS 3 5 rue des Graviers 92200 Neuilly sur Seine FRANCE Spain Portugal Haier Iberia SL Pg Garcia Faria 49 51 08019 Barcelona SPAIN Belgium FR Belgium NL Nether...

Page 32: ...HW70 80 100 BP14636 GB V06_032017 0020506943DZ ...

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