Haier HW100-B1439, User Manual

Page: 23 / 65

EN
9-Troubleshooting
23
Problem Cause Solution
F3
• Temperature sensor - error.. • Contact the After sales service..
F4 • Heating error • Contact the After sales service..
F7
• Motor - error.. • Contact the After sales service..
FA • Water level sensor - error • Contact the After sales service..
FC1
or
FC0
or
FC2
• Abnormal communication error • Contact the After sales service..
UNB
• Unbalanced load - error.. • Check and balance laundry load in the drum.
Problem Cause Solution
Washing machine fails
to operate.
• Programme is not yet started. • Check programme and start it.
• Door is not properly closed. • Close the door properly.
• Machine has not been switched on. • Switch the machine on.
• Power failure. • Check power supply.
• Child lock is activated. • Deactivate child lock.
Washing machine
will not be filled with
water.
• No water. • Check water tap.
• Inlet hose is kinked. • Check inlet hose.
• Inlet hose filter is blocked. • Unblock inlet hose filter.
• Water pressure is less than 0.03 MPa. • Check water pressure.
• Door is not properly closed. • Close the door properly.
• Water supply failure. • Ensure the water supply.
Machine is draining
while being filled.
• Height of drain hose is below 80 cm. • Make sure that drain hose is
properly installed.
• Drain hose end could reach into
water.
• Make sure the drain hose is not
in water.
Drainage failure. • Drain hose is blocked. • Unblock drain hose.
• Pump filter is blocked. • Clean pump filter.
• Drain hose end is higher than 100 cm
above floor level.
• Make sure that drain hose is
properly installed.
Strong vibration while
spinning.
• Not all transportation bolts have
been removed.
• Remove all transportation bolts.
• Appliance has no solid position. • Ensure solid ground and a levelled
position.
• Machine load is not correct. • Check load weight and balance.
Operation stops
before completing
wash cycle.
• Water or electric failure. • Check power and water supply.
Operation stops for
a period of time.
• Appliance displays error code. • Consider display codes.
• Problem due to load pattern. • Reduce or adjust load.
• Programme performs soaking cycle. • Cancel programme and restart.
9.3 Troubleshooting without display code