14
TROUBLESHOOTING
Before you call for service…Please check the following troubleshooting tips before you call for service!
REFRIGERATOR IS NOT OPERATING
PROBLEM
POSSIBLE CAUSE(S)
SOLUTION
Refrigerator does
not run
Refrigerator is unplugged
Plug power cord into power source
Breaker is tripped or turned off / Fuse is blown Reset / Turn on breaker or replace fuse
Refrigerator is in defrost mode
Wait about 40 minutes for defrost cycle to end and cooling system to
restart
Refrigerator
compressor runs
frequently or for
long periods of
time
Normal when first plugged in
Allow 24 hours for the refrigerator to cool down
Warm or large amounts of food added
This is normal
Door is left open
Ensure that door is not being held open by an item
Hot weather or frequent openings
This is normal
Temperature control set to coldest setting
Adjust temperature to a warmer setting
Refrigerator has an
odor
Food is not sealed or packaged properly
Reseal packaging. Place an opened box of baking soda in the
refrigerator, replace every 3 months
Interior needs to be cleaned
Clean the interior. See “Cleaning.”
Food stored too long
Dispose of spoiled food.
Light does not
come on
Refrigerator is unplugged
Plug refrigerator in to power source
LED light is burned out
Contact a qualified technician to replace the burned out LED.
Doors do not close
properly
Refrigerator is not level
See “Leveling.”
Something is obstructing door closure
Check for and remove obstructions
Vibration or rattling Refrigerator is not resting firmly on floor
See “Leveling.”
Normal Sounds
It sounds like water is flowing from the
refrigerator
Refrigerant flowing in the lines will make this sound when the
compressor starts and stops.
The refrigerator has an automatic defrosting system. The defrosted
water will make this sound.
Humming or buzzing sounds
The compressor and fans for cold air circulation can make this sound.
If the refrigerator is not level, the sound will be louder.
Cracking or clicking sounds
The interior parts will make this sound as they contract and expand
in response to temperature changes.
Summary of Contents for HRF24E3APS
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