Trouble-shooting Answer to question
(If there's breakdown, please pull off the power plug before checking) The following phenomena are not breakdowns
sometimes. Please confirm again before sending it to repair. If there are real breakdowns, please come to the special
maintenance department or after-sale service department of our company. Do not repair it by yourself.
Safety precautions
Do not be
nd, stre
tch, tw
ist, bin
d the po
wer cor
d by forc
e, or refo
rmit.
Do not pr
ess or cla
mp it with h
eavy ite
ms. If th
e power c
o
rd and p
o
wer
plug are b
ad, or the r
eceptacle is lo
ose, be s
u
re to ha
ve it rep
laced b
y
the tech
nicians of our spe
cial sho
p or our age
nt,or cu
stomer care ag
ent
department t
o
avoid an
y risk.K
eep the p
rong of th
e power p
lug clea
n.If
dust is fo
und on th
e power p
lug, ple
ase wip
e it off with d
ry cloth
.
In normal usage of the washing machine, the power
plug shall be ready to be pulled or plugged with hang.
Be sure to pull the plug off and close the water faucet
when
occurring power failure,delivering the maching,
setting the machine idle or cleaning the machine,Do
not plug or pull the power plug with wet hand.
earth
Please plug the plug on special 220V AC receptac
le.
Be sure to use three phase power receptacle.Ensure
the earthing prong of the power redeptacle is earth-
ed reliably.Use leakag
e protector if possible.
The ventilation
holes at the bottom
Ensure c
arpet do
es
not o
bstruct t
h
e
opening
in
the b
ases.
Do not put
the machine at damp place like the
bathroom. Never wash
it with water. D
o
not
put wet
laundries on the control
panel coating
.
Do not let the machine share
one receptacle
with other
electric
appliances.
If the power plug is damaged, or
the plugging
into
the receptacle is loose,
do not use
the plug any more.
Do not wash
water-proof laundry
like
the raincoat,
bikecovers etc. To
avoid
abnormal
vibrations in
spinning and damages to the laundries.
Do not use water with
temperature higher
than 50
Common phenomena
Phenomena
Explanation
* The spinning is interm
ittent when it s
tarts.
*
Balance the laundr
ies t
o
a
void slanting.
*
The
wash
procedure
pau
ses.
* The cloth sensor is detecting the cloth. It will start
adding water after about 48 seconds.
*
S
elect
SPIN
program
, but it doesn’
t
work.
* The program is
setting the dr
ain time.
A
certain
p
e
ri
o
d
is needed before it starts spinning.
* The pulsat
or pauses duri
ng washing,
rinsing
or adding water
.
* It is to avoid s
plashing during water f
illing.
*
There may be some water flowing out of the
drain hose in the fi
rst use of the ma
chine.
* It is the water remained in the
performance
inspection
b
y t
h
e
factory
.
carpet
Open
the
water
tap.
Open
and
close
the
top
lid
once. Clean
the
water
inlet
valve
then
open
and
close
the
top
lid
once.
Open
and
close
the
top
lid
once.do
not
use
the
machine
until
water
pressure
reach
the
allowable
value
Phenomena
The reason
How to settle
The digitron displays E0.
The safety switch acts, and the
spinning cannot
work. The
digitron displays E3.
The water filling
does not work, or is
slow
. the digital displays E4.
The drainage cannot
work, or is too slow
.
The digitron displays E1.
It stops running in midway
. T
he digitron
displays E2.
The top lid is not closed.
The top lid is opened during reserve procedure.
Close the top lid.
Close the top lid.
Is the drain hose hang up to suitable
height?
Is the drain hose blocked?
Clean the foreign material. Open and close
The top Lid Once.
Are the laundries put slantingly?
Is the machine
slanting?
Reorder the laundries. Close the top lid.
Place the machine horizontally .open
and close the top lid once
Is the
water
tap opened, or is there water
supply failure?
Is the
water
inlet valve blocked?
Is the
water
pressure too
low?
Th
e water level sensor is bad.
Please contact the
customer
care
agent
The digitron displays E6.
Hang
up
to
suitable
height.
Open
and
close
the
top
lid
once.
It stops running in midway
.
The digitron
displays E2.and it
ring,
,
then after
a
later
it
starts draining
The Child safety lock program has been
started up and the top lid is opened
druing working
Close the top lid and push the "ST
AR
T/P
AUSE
"botton to go on working
The digitron displays E8.
The power
voltage is too low high
The power
voltage is too
high
The digitron displays E9.
Pull off
the power
plug waitt
for
the voltage
resuming normal
before usage
The machine does
not act
Not wash
Not spin
Is there power failure?
Is the
power plug inserted tightly?
Is the
water level reached
preset position?
Please use it when there's power supply.
Insert the power plug tightly.
Fill water to the preset position.
Is the power plug inserted tightly?
Is the top lid closed reliably?
Are the laundries set flat?
Insert the power plug tightly.
Close the top lid.
Set the laundries flat.
There's abnormal sound
inside the machine
The water tap leaks
Is
the machine slanting?
Are the laundries put slantingly in spinning?
Are there
any foreign materials?
Adjust the machine to be
even
Reorder the
laundries and close the top lid.
Remove
the foreign materials.
Is the screw of the jointer
of water
inlet hose loose or awry?
Fasten the screw of the jointer
properly.
To
protect your laundries and washing machine, please take out
all of the other foreign materials before washing.
Please check if the water faucet is open, and if the connection of the
water inlet pipe is proper.
p
It is suggested to use foamless washing powder.
ut up the drain hose
Dismantle
Install
Please keep the lint filter in good
condition, and install it to proper
position during washing. If the
lint filter is lost or
damaged,please
contact the local
customer care
agent
of our
company.
