SYMPTOMS AND THEIR LIKELY CAUSES
Insufficient familiarity with the combination of a new
product and new discs may lead to faults arising during
use. These are generally caused by a simple error in
operation or external factors.
It is perhaps useful to check the points listed below and
where possible remedy these before taking your player for
repair.
-
Condensation has formed on the lens of the laser
due to a dramatic change in temperature. This will
disappear automatically after some time.
-
There is a foreign object in the disc tray.
-
The disc has not been inserted with the printed
side up or there is no disc in the tray.
-
The disc is dirty, badly scratched or warped.
-
The player has been connected to the PHONO
jacks of the preamplifier.
If the fault remains, try to clear it by switching the player off
and on. If this also fails to help, do not continue ex-
perimenting, but remove the plug from the socket and
consult your dealer.
Under no circumstances should you repair the player
yourself: this action will void the warranty!
FACTORY SERVICE AND LIMITED
WARRANTY
If you encounter any difficulty or have any questions con-
cerning you IRIS CD player, please call our Customer
Service weekdays, 8 am to 3:30 pm Mountain Standard
time, at
602-967-3565.
Before returning any unit to the factory for service, please
call us. All units being returned (regardless of warranty
status) must receive a Return Authorization (RA) Number.
In addition, we can offer trouble-shooting assistance that
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