Message
Solution
Instrument update file is
missing
Remove the instrument update files from the USB flash drive. Save the
instrument update files again to the USB flash drive.
Connect the USB flash drive to the instrument. Start the instrument
update procedure again.
Instrument update file is
corrupt
Not enough memory to
update the instrument
Contact technical support.
USB memory is not
connected.
Connect a USB flash drive to the instrument. Make sure that the file
system "FAT32" is installed on the USB flash drive.
Set the power to off, wait 20 seconds and then set the power to on
again. Connect the USB flash drive. Start the instrument update
procedure again.
Read/Write to USB flash drive
Cannot write to USB
memory
Connect a USB flash drive to the instrument. Make sure that the file
system "FAT32" is installed on the USB flash drive.
Set the power to off, wait 20 seconds and then set the power to on
again. Look for remaining space on the USB flash drive.
Set the power to off, wait 20 seconds and then set the power to on
again. Connect the USB flash drive to the instrument.
Cannot read from USB
memory
Restore backup
No instrument backup is
available.
Connect a USB flash drive to the instrument. Make sure that the file
system "FAT32" is installed on the USB flash drive.
Set the power to off, wait 20 seconds and then set the power to on
again. Connect the USB flash drive. Start the instrument update
procedure again.
Not able to restore the
backup
Security
Invalid password
Enter the correct password. If the password is lost, contact technical
support.
Send data
Connect a receiving
device.
Examine the device connections. Set the Auto Send setting to off.
Refer to
Configure the measurement settings
on page 12.
Add sample IDs from list
No valid data found
No sample ID file was found on the USB flash drive.
Not able to read sampling
date.
Make sure that the date and time format is dd.mm.yyyy hh:mm.
The instrument cannot
read the Sample ID
Examine the text strings. Refer to the expanded user manual on the
manufacturer's website.
Problem/Error: Incorrect
date
Possible cause: The
wrong date format.
Make sure that the date and time format is dd.mm.yyyy hh:mm.
The sample ID list full.
Data has not been added.
Remove the sample IDs that are not used. Add a new sample ID.
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