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12.2. General faults
Fault:
Cause:
Correction:
Stove will not ignite
1. The set target room
temperature is lower than the
current room temperature
(actual temperature); the
“STANDBY” symbol appears on
the display
Increase the target temperature.
2. Storage container is empty
Refill storage container.
3. Excess pressure in the
fireplace system
Open any fireplace vents, remove any dirt
from the fireplace or flue tube
4. Electric ignition is defective
Replace ignition fuse (in the control unit)
or call in the service engineer
5. Electricity supply is
interrupted
Put in the mains cable, check fuse (in the
control unit, see Figure 14), check fuse in
the distribution box
6.
Error message “OC
triggered, check burner”
Replace fuse F1 in the control unit (T3,
15A)
No display showing
1. Fuse defective
Replace fuse F3 in the control unit
(T0, 315 A)
2. Loose or defective
connection cable between
operator console and control
unit
Check plugs and sockets, otherwise call
in the service engineer
Fire burns with a tall
yellow flame;
wood pellets piling up
in the combustion pot
and/or the viewing
panel is excessively
sooty
1. The combustion air supply to
the combustion pot is blocked
by ash deposits.
Turn off the stove and let it cool down.
Remove the combustion pot from its
support and clean the air holes
2. Combustion pot is not
correctly seated
Make sure that the combustion pot is
correctly seated.
3. Poor quality fuel
Use only standard wood pellets. Make
sure that the fuel is dry and cannot
absorb any moisture during storage.
4. Seals on the combustion
chamber door or on the
cleaning covers are defective
Call in the service engineer
5 Flue gas passes or flue tubes
partly blocked with fly ash
Clean flue gas passes and flue tubes
