24
11.2.
General faults
Fault:
Cause:
Correction:
Stove will not ignite
1. The set target room
temperature is lower than the
current room temperature (actual
temperature);
the “STANDBY”
symbol appears on the display
Increase the target temperature.
2. Storage container is empty
Refill storage container.
3. Excess pressure in the fireplace
system
Open any fireplace vents, remove any dirt
from the fireplace or flue tube
4. Electric ignition is defective
Replace ignition fuse (in the control unit) or
call in the service engineer
5. Electricity supply is interrupted
Put in the mains cable, check fuse (in the
control unit, see Figure 14), check fuse in the
distribution box
6.
Error message “OC triggered,
check burner”
Replace fuse F1 in the control unit (T3, 15A)
7. Fuse defective
Replace fuse F3 in the control unit
(T0, 315 A)
No display showing
1. Loose or defective connection
cable between operator console
and control unit
Check plugs and sockets, otherwise call in
the service engineer
Fire burns with a tall
yellow flame;
wood pellets piling up in
the combustion pot
and/or the viewing
panel is excessively
sooty
1. The combustion air supply to
the combustion pot is blocked by
ash deposits.
Turn off the stove and let it cool down.
Remove the combustion pot from its support
and clean the air holes
2. Combustion pot is not correctly
seated
Make sure that the combustion pot is
correctly seated.
3. Poor quality fuel
Use only standard wood pellets. Make sure
that the fuel is dry and cannot absorb any
moisture during storage.
4. Seals on the combustion
chamber door or on the cleaning
covers are defective
Call in the service engineer
5 Flue gas passes or flue tubes
partly blocked with fly ash
Clean flue gas passes and flue tubes
Summary of Contents for HSP 1.17
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