background image

16

Q: Can the Multiforce Pro™ be used on laminate flooring? 

A:  Yes.  Your steam mop was designed to be gentle on delicate flooring, yet powerful 
enough to penetrate stains and kill harmful germs and bacteria.

It is recommended that the flooring manufacturer be contacted to see if it is OK to 
clean the floor with steam.  Leaving the steam mop sitting in one spot while steaming 
could result in discoloration of flooring.

Q: How long can an Ultra-microfiber Pad be used until it needs to be changed? 

A:  The pad should be changed every 10 minutes, or when it becomes saturated with 
water.  The unit will become harder to push with a overly wet pad. 

Q: How long does a tank of water last? 

A:  A full tank will last approximately 20-25 minutes.

Q: Sometimes my floor sanitizer becomes hard to push - why? 

A:  If the unit is hard to push its likely because the Ultra-microfiber Pad is too wet or 
the angle at which you are using the machine is too high.

Q: How do you use the Carpet Glide for my carpet? 

A: The carpet glide is to be used without the Ultra-microfiber Pad and can be attached 
directly to the unit.  DO NOT use CR-motion

 with the Carpet Glide.

Q: Does the HAAN work on pet stains? 

A:  Yes, the HAAN is able to spot clean fresh pet stains by loosening and lifting the 
stain.

Q: How can I prolong the life of my HAAN? 

A:  To maintain the life of your unit, we recommend using the Fresh Rinse once a 
month.

Q: Will the HAAN Floor Sanitizer clean grout? 

A:  Yes, but it needs a little help.  If you glide your HAAN over the problem areas and 
then scrub with your Ultra-microfiber Pad, it should effectively clean your grout.

 

  

Commonly Asked Questions

Couldn’t find the Answer to your Question?

Call Customer Care at

 

877-HAAN DIreCt / 877-422-6347 

Summary of Contents for Multiforce Pro SS-25

Page 1: ...force Pro model number SS 25 First of its kind steam cleaner with high velocity CR motion technology Instruction Manual HAAN Corporation 1828 William Penn Way Lancaster PA 17601 phone 877 422 6347 www HAANusa com SS25_IS0018 ...

Page 2: ...ed in this document is subject to change without notice HAAN Corporation assumes no responsibility for any errors that may appear in this document nor does it make expressed or implied warranty of any kind with regard to this material including but not limited to the implied warranties of merchantability and fitness for a particular purpose HAAN Corporation shall not be liable for incidental or co...

Page 3: ... enhance the cleaning power of steam HAAN products are so easy to assemble you can put them to use right away anywhere you want to clean and sanitize from your kitchen and living room to your bathroom floors and outdoor surfaces Backed with a one year limited warranty your quality HAAN product is sure to give you years of dependabil ity And our Customer Care representatives are available to answer...

Page 4: ...s 9 Do not unplug by pulling on power cord To unplug grasp the plug not the cord Do not use extension cords or outlets with inadequate current capacity 10 Turn the unit off before unplugging from electrical outlet 11 Do not handle plug or the Multiforce Pro with wet hands or operate it without shoes 12 Do not put foreign objects into openings Do not use with any opening blocked 13 Do not put hands...

Page 5: ...ver use the Multiforce Pro without the ultra microfiber cleaning pads polish pads scrub brushes or carpet glide attached 22 Keep your work area well lit 23 Store the Multiforce Pro in doors in a cool dry place 24 Do not open the water tank cap to refill or empty the water tank when power is turned on 25 Do not bend the power cord excessively or place heavy objects on the power cord 26 If the power...

Page 6: ...ed using it Always remove the ultra microfiber pads and wash in warm water with a mild detergent Never use bleach or fabric softener when cleaning the ultra microfiber pads The ultra microfiber pads can be washed in a washing machine and dried in a clothes dryer but on low heat To decrease pad wear we recommend the pads be hung to dry for 24 hours 6 Wipe the Multiforce Pro with a damp cloth to cle...

Page 7: ...ctor can result in a risk of electric shock Check with a qualified electrician or service person if you are in doubt as to whether the outlet is properly grounded Do not modify the plug provided with the appliance if it will not fit the outlet have a proper outlet installed by a qualified electrician 1 This appliance is for use on a nominal 120 V circuit and has a grounded plug that looks like the...

Page 8: ... cleaning options 1 Steam can be used without CR motion 2 CR motion can be used without steam 3 Steam and CR motion can be used simultaneously Steam Scrub Buff and Polish All in One Machine To Steam or Not to Steam It s your choice How to Use Ultra Microfiber Pads 1 Please make sure that a completely dry pad is used 2 As high temperature steam passes through a pad to contact the floor to kill germ...

Page 9: ...Floor Protector Resting Mat 13 Carpet Glide 14 Buffing Pads 1 set 15 Ultra Microfiber Cleaning Pads 2 sets 16 Scrub Brush Attachments 1 set 17 Fresh Rinse Lime Scale Remover x12 18 Assembly Screw x1 Located in Fresh Rinse Bag B Base Assembly Insert screw as shown Tighten using a flat head screwdriver If screw turns freely without gripping the insert threads apply additional pressure when turning I...

Page 10: ...he unit is ready to use Helpful Hint When heated never leave the appliance in one spot on any surface for any period of time Always place the Multiforce Pro on the Floor Protector Resting Mat when stationary Helpful Hint Always empty water from water tank after use To ensure optimum prod uct function use Fresh Rinse once a month Helpful Hint When using the Multiforce Pro with the Carpet Glide it w...

Page 11: ...11 CORRECT PAD PLACEMENT Before Using the Multiforce Pro continued ...

Page 12: ...ACTIVATE CR motion Using foot press ON OFF button 3 6 9 Turn Cap counterclockwise to remove Fill tank with water Line up pads or scrub brushes Gently place unit on pads or scrub brushes You are now ready to steam buff or scrub When done push CR motion ON OFF Button and Steam ON OFF Button Operating Instructions Continued on Next Page P A D O F F Using the Multiforce Pro Operating Instructions The ...

Page 13: ...eam function by itself or with CR motion activated Great for cleaning laminate hardwood tile and vinyl surfaces Can also be used to blot fresh stains on carpet See page 8 for care instructions Ideal when using CR motion with or without steam Great for outdoor use on decks patios and walkways Best when used with a cleaning agent To clean Scrub Brush Attachments rinse with water PUSH PUSH PUSH Floor...

Page 14: ...r tabs and gently pushing down into place With carpet glide attached place on Floor Protector Resting Mat Turn Steam ON and follow operating instructions to clean Turn unit OFF let cool Use foot on Hands Free tab to remove Tray from steam head What is the Carpet Glide The carpet glide enables the Multiforce Pro to freshen deodorize and sanitize carpeting rugs upholstery pet cushions and more Used ...

Page 15: ...t is ON and stationary Use distilled water instead of hard tap water NOTE To remove spot use a damp cloth with a few drops of white vinegar to rub and remove stain Ensure water tank is filled with water Change the Ultra microfiber pad Ensure unit is always level and parallel to the floor Ensure plug is set firmly in outlet Replace fuse or reset breaker Problem Solution Troubleshooting ...

Page 16: ...izer becomes hard to push why A If the unit is hard to push its likely because the Ultra microfiber Pad is too wet or the angle at which you are using the machine is too high Q How do you use the Carpet Glide for my carpet A The carpet glide is to be used without the Ultra microfiber Pad and can be attached directly to the unit DO NOT use CR motion with the Carpet Glide Q Does the HAAN work on pet...

Page 17: ...To order additional pads accessories or replacement parts call customer care at 877 HAAN DIRECT 877 422 6347 Or visit www HAANusa com ...

Page 18: ...tructions A customer care agent will conduct trouble shooting in an attempt to fix any minor problems Should trouble shooting not provide any result a return authori zation will be issued Proof of purchase is required and should accompany the return Freight costs must be prepaid by the purchaser The liability under this warranty is limited solely to the cost of the replacement parts or the complet...

Page 19: ...nformation on products and services including new product releases events and special of fers You may contact me by What other HAAN products have you purchased 1 EMAIL PHONE MAIL 2 Privacy Notice We use this information requested on this card to process your registration thereby allowing you to receive the benefits of being a registered user and for use in post sales services Other uses of your in...

Page 20: ...n HAAN Corporation 1828 William Penn Way Lancaster PA 17601 Place Stamp Here 3 Where did you purchase your HAAN product 4 How did you hear about HAAN 5 We like to hear from our product owners Please add any comments here ...

Reviews: