Q: Does the Garment Steamer actually iron or press clothing?
A: The Garment Steamer doesn’t press clothing, but rather, relaxes wrinkles. However,
by using the hand pressing board, you will be able to steam garments flat or crisp.
Q: Does the Garment Steamer kill germs?
A: Yes, the 212°F steam kills germs, bacteria, dust mites and other allergens – to leave
fabrics fresh and clean.
Q: Is the Garment Steamer safe on all fabrics?
A: The Garment Steamer can safely and gently steam most fabrics. However, we
recommend you test a small seam, hem or hidden area of fabric before you steam an
entire garment – especially for delicate or vintage fabrics.
Q: Should the water tank be filled with only cold water?
A: Yes, fill the water tank only with cold water.
Q: Do I have to use distilled water in my Garment Steamer?
A: While we recommend the use of distilled water to maintain optimum functionality
and extend the life of your appliance, tap water can be used. If you have hard water in
your area, we strongly recommend the use of distilled water.
Q: How long does a full tank of water last?
A: With one tank of water, you can steam fabrics for approximately 30 minutes.
Q: How do I know when the Garment Steamer is heated up and ready to use?
A: When you have filled the tank, plugged in the unit and turned it ON, it takes 40
seconds to heat up and be ready to use. When you see a steady amount of steam
emitting from the steam vents on the steam head, all is ready.
Q: Do I have to empty the tank completely after I am done?
A: Yes, we recommend emptying the water from the tank. Just open the Excess Water
Removal Valve found on the bottom of the body and empty the excess water into the sink.
Q: Do the accessories lock into place, or do I have to worry about them coming
off while I am steaming?
A: The accessories snap onto place on the steam head
.
Commonly Asked Questions
Couldn’t find the Answer to your Question?
Call Customer Care at
877-HAAN DIRECT / 877-422-6347
