www.haanusa.com 877-HAAN DIRECT / 877-422-6347
pg 29
QuESTioN: How do i use the Sanitizing Tray for my
carpet?
The Sanitizing Tray is to be used without the Ultra-MicroFiber
Pad and can be attached directly to the Steam Head. See
directions for attaching it and using it on pg 14-15.
QuESTioN: Do i have to use distilled water?
We recommend distilled water, but you may use tap water,
unless you have hard water in your area. Using hard water
will shorten the life of your appliance.
QuESTioN: Where does the dirt go?
The MS-35 is
Not
a vacuum, so it does not have any suction
power to pick up dirt. Be sure to vacuum or sweep up any
loose dirt before using your MS-35 Steam Cleaning Floor
Sanitizer. The unit is designed to use the power of steam to
thoroughly clean your floor while killing up to 99.9% E.coli,
salmonella and other common germs. You’ll notice the bot-
tom of your Ultra-MicroFiber Pads will likely get dirty after
cleaning your hard surface floors. That’s why they’re made
to be washable and reusable.
QuESTioN: When i opened the box and examined the
contents there seem to be attachments missing. Why?
When first opening the box, you will see the following accessories
lying on top: Floor Protector/Resting Mat, Carpet & Rug Tray, 2 Ultra-
Microfiber Cleaning Pads and the Glass & Mirror Cleaning Sock.
You will find the Tile, Grout/Rough Surface Brush and the
Floor & Countertop Steam Head one to each side. The Extension
Poles are in the front of the box. In the white Accessory Storage
Bag are the following: MicroCham™ Towel & Sponge, Concentrator
Nozzle, Flat Surface Nozzle, Steel Wool Brush Attachment,
Ultra-Microfiber Sock and the Rubber Squeegee Panel Attachment.
In addition to the white Accessory Storage Bag for the larger
accessories, the unit comes with an internal Storage Compart-
ment to securely store the smaller accessories. On the front of
the canister, just pull on the plastic door (see pg 4, item 5)
and you will find the following accessories stored within:
Attachment/Steam Jet Nozzle, Large Scrub Brush, Angled
Nozzle, Small Detail Brush and Round Wire Bristle Brush.
There are indents to hold them securely within.
Loose in the box will be the Funnel and Filling Cup. Verify
you have all the accessories from all places indicated, including
the Storage Compartment and the white bag, before calling
Customer Care if needed.
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Questions
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