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User Manual
H3C XE 200/2000 IP PBX G-Remote

Chapter 5 Call Service Configuration

5-1

Chapter 5 Call Service Configuration

5.1 Call Service Overview

Table 5-1

Basic configurations of the XE IP PBX

Step

Configuration task

Description

Remarks

—

Configure the subscriber
management service

details.

Optional

—

Configure the emergency
call service

Optional

—

Configure the call limit
group service

Refer to

Call Limit Group

Service

for details.

Optional

—

Configure the outgoing call
authority control service

Refer to

Outgoing Call

Authority Control Service

for details.

Optional

—

Configure the abbreviated
dialing service

Refer to

Abbreviated

Dialing Service

for details.

Optional

—

Configure the
do-not-disturb service

Refer to

Do-Not-Disturb

Service

for details.

Optional

—

Configure the calling line
identification control
services

Refer to

Calling Line

Identification Control
Services

for details.

Optional

—

Configure the password
call service

Optional

—

Configure the call
forwarding services

Refer to

Call Forwarding

Services

for details.

Optional

—

Configure the third party
call termination service

Refer to

Third Party Call

Termination Service

for

details.

Optional

—

Configure the ONLY
service

Refer to

ONLY Service

for

details.

Optional

—

Configure the time limit call
service

Optional

—

Configure the third party
call control service

Refer to

Third Party Call

Control Service

for details.

Optional

—

Configure the
callback-on-busy service

Refer to

Callback-On–Busy Service

for details.

Optional

Summary of Contents for XE 200

Page 1: ...n Procedure 3 1 3 2 Introduction to Interfaces 3 4 3 2 1 Tool Bar 3 4 3 2 2 Device Management Window 3 4 3 2 3 Output Window 3 7 3 3 Login Management 3 7 3 3 1 Login 3 7 3 3 2 Close Connection 3 10 3...

Page 2: ...6 Abbreviated Dialing Service 5 10 5 6 1 Introduction to Abbreviated Dialing Service 5 10 5 6 2 Configuring Abbreviated Dialing Service 5 11 5 7 Do Not Disturb Service 5 11 5 7 1 Introduction to Do N...

Page 3: ...ialing Test Service 5 30 5 18 1 Introduction to Dialing Test Service 5 30 5 18 2 Configuring Dialing Test Service 5 30 5 19 Time Announcement Service 5 31 5 19 1 Introduction to Time Announcement Serv...

Page 4: ...or Users 6 2 6 1 3 Account Management by the Super Administrator 6 2 6 1 4 Changing Your Password 6 4 6 1 5 Managing Operation Rights of Normal Administrators 6 4 6 1 6 Configuring Self service 6 8 6...

Page 5: ...interfaces GUIs to enable easy configurations GUI is classified as GUI server and GUI client The GUI server runs inside the XE IP PBX and the GUI client runs on a PC with Microsoft Windows operating...

Page 6: ...ows Table 2 1 GUI server configuration Operation Command Remarks Enter system view system view Enter GUI server configuration view gui Configure the interface number and port number for the GUI server...

Page 7: ...ist reset ual Required Caution z This command restores the user information list to the initial state that is only the default account is contained z If the GUI server has been started you need to shu...

Page 8: ...G Remote Download Web page to download the GUI client software Enable or disable the Web service as follows Table 2 4 Enable disable the Web service Operation Command Remarks Enter system view system...

Page 9: ...gin password of the user self service gui pwd user log password Required The default login password is 1234 Note The system checks the self service operation every five minutes After two system checks...

Page 10: ...administrators operations on a specific office group access permit prohibit Required III Permit prohibit normal administrators right to add delete a gateway Table 2 8 Permit prohibit normal administr...

Page 11: ...e group view Table 2 11 Permit prohibit normal administrators right to run commands in office group view Operation Command Remarks Enter system view system view Enter LS view location server Permit pr...

Page 12: ...on the XE IP PBX and enable the Web service II Configuration procedure XE system view Configure the Ethernet interface XE interface ethernet 0 0 XE Ethernet0 0 ip address 192 168 80 50 255 255 255 0 X...

Page 13: ...Note The GUI client is installed through green copy Therefore to uninstall the GUI client you can simply delete the installation folder which defaults to C Program Files G Remote and the correspondin...

Page 14: ...nt download page 3 Select XE G Remote English Version on the GUI client download page and the File Download dialog box pops up as shown in Figure 3 2 Figure 3 2 File Download dialog box 4 Click Run or...

Page 15: ...e destination folder where the GUI client will be installed and then click Install During the installation a progress bar appears at the bottom of the dialog box Figure 3 4 XE GUI Client installation...

Page 16: ...tool bar including the commonly used Login Close Connection Output Bar and About G Remote buttons Figure 3 5 shows the tool bar Figure 3 5 Tool bar 3 2 2 Device Management Window In the device manage...

Page 17: ...igation tree shown in Figure 3 7 Here you can query all the configuration data and status information and change the configuration data Figure 3 7 Navigation tree II Navigation bar of the view The nav...

Page 18: ...guration 3 6 Figure 3 8 Navigation bar III Configuration window The configuration window shown in Figure 3 9 contains all the configuration parameters and is a main operating interface for you to use...

Page 19: ...including the information about query operations execution of commands connection interruption and query timeout during the configuration management Figure 3 10 Output window 3 3 Login Management 3 3...

Page 20: ...e tool bar I Add modify a target device Figure 3 14 shows the Device Add Modify dialog box Figure 3 14 Device Add Modify dialog box z Add a target device Click Add on the Login Management page see Fig...

Page 21: ...d password is XEAdmin and 88888888 respectively and this is a super administrator account To ensure the network security you need to change the password in time after you log on to the device z A norm...

Page 22: ...Close Connection dialog box through the menu Figure 3 16 Open the Close Connection dialog box through the tool bar Figure 3 17 Close connection dialog box 3 4 Operations on the GUI Client 3 4 1 Confi...

Page 23: ...8 and Figure 3 19 show a parameter before and after value assignment respectively Figure 3 18 Parameter before value assignment Figure 3 19 Parameter after value assignment Note As shown in Figure 3 2...

Page 24: ...d with optional values To assign an optional value to such a parameter click the parameter and then select a value from the corresponding drop down list for configuration Figure 3 21 and Figure 3 22 s...

Page 25: ...rameters In the configuration window read only parameters provide you with the basic configurations and status information of the device as shown in Figure 3 24 Figure 3 24 Read only parameters 3 4 2...

Page 26: ...values 3 4 3 Enabling Disabling a Voice Service or a Feature To enable a voice service or a feature select the corresponding check box To disable a voice service or a feature clear the corresponding c...

Page 27: ...your configuration An LS can store the device and number information and allow the PS to query the information An MS can provide media services and media processing Figure 4 1 shows the XE IP PBX arc...

Page 28: ...figure the PS Select Process Server in the navigation tree and configure its basic parameters in the configuration window Section 4 2 3 I Required 3 Configure the PS to use the local LS Select Process...

Page 29: ...4 2 4 Required 8 Configure the PS managed by the LS z Select Location Server Process Server in the navigation tree click Add to add a PS in the configuration window and double click the PS to configu...

Page 30: ...protection This function ensures the stable system running even in the heavy load situation and sets overload protection policies based on users configuration Section 4 2 9 Optional 14 Configure NAT F...

Page 31: ...ority LS Select Process Server in the navigation tree and z Select the Enable Disable LS Kick Back check box in the configuration window to enable the function z Clear this check box to disable the fu...

Page 32: ...ig PS view Required 3 Configure the heartbeat password 1 Select System View Process Server in the navigation tree 2 Set the heartbeat password correctly in the configuration window Command heartbeat p...

Page 33: ...iguration window Command timeout callee ringing time PS view Optional Enable disable the function that kicks back high priority LS Select System View Process Server in the navigation tree and z Select...

Page 34: ...RAS port correctly in the configuration window Command gk config rasport PS GK view 3 Configure the Q931 port of the GK 1 Select System View Process Server Gatekeeper in the navigation tree 2 Configur...

Page 35: ...uration 1 Start stop the SIP server Select System View Process Server SIP Server in the navigation tree and z Select the Start Stop check box in the configuration window to start the SIP server z Clea...

Page 36: ...em dialog box 3 Set the media file format correctly and click Ok To batch add file formats click Add in the Add List Item dialog box and add formats as desired Command format Language configuration vi...

Page 37: ...ct System View Media Ability Language the language to be configured Format the format to be configured Media Resource Items in the navigation tree 2 Select the media ID to be deleted and click Delete...

Page 38: ...nfigure the LS mode 1 Select System View Media Server in the navigation tree 2 Set the location server argument in the configuration window as follows z Select the Local option to use the local LS z T...

Page 39: ...ver Predefined Format in the navigation tree to display all the MS supported formats in the configuration window Command display location server media resource predefine format any view Required 4 2 6...

Page 40: ...Location Server in the navigation tree and z Select the Random Selection check box in the configuration window to enable the function z Clear this check box to disable the function Command policy ran...

Page 41: ...t System View Location Server in the navigation tree and z Select the Admit Unknown Device s Request check box in the configuration window to start the function z Clear this check box to stop the func...

Page 42: ...LS PS view Optional III Configure MS information under the LS Table 4 11 Configure MS information under the LS Step Configuration task Description Remarks Basic configuration 1 Configure the heartbeat...

Page 43: ...eways press and hold Ctrl when selecting these gateways and then click Delete Command undo gateway LS view Optional Configure to register the gateway that supports dynamic IP report with the XE IP PBX...

Page 44: ...view Required 4 Configure the call signal IPv4 address of the gateway 1 Expand System View Location Server Gateway in the navigation tree 2 Select the gateway to be configured 3 Set the call signal I...

Page 45: ...nd authentication LS GW view Optional 2 Configure the authentication password of the gateway 1 Expand System View Location Server Gateway in the navigation tree 2 Select the gateway to be configured 3...

Page 46: ...initiates capability negotiation to the gateway 1 Expand System View Location Server Gateway in the navigation tree 2 Select the gateway to be configured 3 Set the proper values for codec type and pa...

Page 47: ...selecting these office devices and then click Delete Command undo office LS view Optional Basic configuration of office group 1 Configure the domain that the office group belongs to 1 Expand System V...

Page 48: ...dd one or more office devices 1 Select System View Location Server Office Group the office group to be configured Office in the navigation tree 2 Click Add in the configuration window to bring up the...

Page 49: ...3 Configure the port of an office device 1 Expand System View Location Server Office Group the office group to be configured Office in the navigation tree 2 Select the office device to be configured 3...

Page 50: ...gured 3 Set the proper values for codec type and packet length under Audio Codec in the configuration window Command codec audio LS OFFICEGROUP OFFICE view Optional Configure the video codec type used...

Page 51: ...y of a static route prefix 1 Expand System View Location Server Gateway or System View Location Server Office Group in the navigation tree 2 Select the gateway or office group to be configured 3 Selec...

Page 52: ...ice subscriber line number 1 Expand System View Location Server Gateway the gateway to be configured Subscriber in the navigation tree 2 Select the voice subscriber line number to be configured 3 Set...

Page 53: ...LS OFFICEGROUP view Optional 2 Configure country region code of the gateway or office device 1 Expand System View Location Server Gateway or System View Location Server Office Group in the navigation...

Page 54: ...e configuration includes Rule Tag Caller Callee and Time Command rule number substitution view Required 3 Bind a number substitution rule table to the global attribute of the LS 1 Select System View L...

Page 55: ...teway the gateway to be configured Subscriber Line Number the voice subscriber line number to be configured Number Substitute Bind Table in the navigation tree 2 Click Add in the configuration window...

Page 56: ...view Optional 3 Configure the number substitution rule under the voice subscriber line number information 1 Expand System View Location Server Gateway or System View Location Server Office in the navi...

Page 57: ...the highest priority is the primary LS z Select the Local option in the Add List Item dialog box when the LS and PS are located on the same XE IP PBX z Select the Remote option in the Add List Item di...

Page 58: ...tive capability of a PS in a PS group 1 Expand System View Location Server Process Server in the navigation tree and the PS to be configured 2 Set the relative capability of registration processing co...

Page 59: ...ure a office group on the LS Refer to Configure the office group information under the LS for details Required 2 Configure the static route prefix to route to the office group Refer to Configure a sta...

Page 60: ...4 2 9 Configuring CPU Overload Protection Table 4 21 CPU overload protection configuration Step Configuration task Description Remarks Basic configuration 1 Configure the overload protection table 1 S...

Page 61: ...ct System View Location Server in the navigation tree and set both the SIP and H323 call mode to routed mode in the configuration window Command call mode LS view Required 4 Start the LS Select System...

Page 62: ...e configuration window Command belongto LS PS view Required 10 Configure the tunnel peer 1 Select System View Location Server Tunnel Tunnel Peer in the navigation tree 2 Click Add in the configuration...

Page 63: ...ADIUS accounting server Select System View Radius Service in the navigation tree and set the authentication key correctly in the configuration window Command radius shared key system view Required 3 C...

Page 64: ...elect System View Location Server Office Group the office group to be configured Office the office device to be configured in the navigation tree and z Select ACCT Switch in the configuration window t...

Page 65: ...g Service for details Optional Configure the do not disturb service Refer to Do Not Disturb Service for details Optional Configure the calling line identification control services Refer to Calling Lin...

Page 66: ...ional Configure the CPCP service Refer to CPCP Service for details Optional Configure the automatic operator service Refer to Automatic Operator Service for details Optional Configure the group notifi...

Page 67: ...nfiguration Overview 5 3 Emergency Call Service 5 3 1 Introduction to Emergency Call Service The emergency call service enables subscribers to call emergency numbers namely some well known special num...

Page 68: ...ncy call emergency call view Optional Configure other call services Refer to Call Service Overview Optional Return to XE IP PBX Configuration Overview 5 4 Call Limit Group Service 5 4 1 Introduction t...

Page 69: ...equired 2 Add one or more call limit relationship items 1 Select System View Location Server Call Limit Group Call Limit Relationship Table in the navigation tree 2 Click Add in the configuration wind...

Page 70: ...all Limit Group Call Limit Relationship Table in the navigation tree 2 Select the call limit relationship item to be deleted in the configuration window and click Delete To batch delete items select t...

Page 71: ...Call Service Overview Optional Return to XE IP PBX Configuration Overview 5 5 Outgoing Call Authority Control Service 5 5 1 Introduction to Outgoing Call Authority Control Service By defining subscri...

Page 72: ...es 1 Select System View Location Server Subscriber Type in the navigation tree 2 Select the subscriber number type to be deleted in the configuration window and click Delete To batch delete number typ...

Page 73: ...number type correctly and click Ok You can click Add in the Add List Item dialog box to batch add number types Command subscriber type subscriber role view Required Delete one or more subscriber role...

Page 74: ...trol service for a subscriber Select System View Location Server Gateway the gateway where the subscriber to be configured is located Subscriber the subscriber to be configured in the navigation tree...

Page 75: ...onfigured in the navigation tree and z Select Dial Abbreviation in the configuration window to enable the abbreviated dialing service z Clear this check box to disable the abbreviated dialing service...

Page 76: ...ect System View Location Server Gateway the gateway where the subscriber to be configured is located Subscriber the subscriber to be configured Services Do Not Disturb in the navigation tree and z Sel...

Page 77: ...scriber Select System View Location Server Gateway the gateway where the subscriber to be configured is located Subscriber the subscriber to be configured in the navigation tree and z Select Restricti...

Page 78: ...tional Return to XE IP PBX Configuration Overview 5 9 Password Call Service 5 9 1 Introduction to Password Call Service To prevent illegal use of telephones subscribers can set call passwords for thei...

Page 79: ...ervices Refer to Call Service Overview Optional Return to XE IP PBX Configuration Overview 5 10 Call Forwarding Services 5 10 1 Introduction to Call Forwarding Services With the call forwarding servic...

Page 80: ...w Location Server Gateway the gateway where the subscriber to be configured is located Subscriber the subscriber to be configured in the navigation tree and z Select Unconditional Call Forwarding in t...

Page 81: ...em View Location Server Gateway the gateway where the subscriber to be configured is located Subscriber the subscriber to be configured in the navigation tree and z Select Call Forwarding According To...

Page 82: ...navigation tree 2 Click Add in the configuration window to bring up the Add List Item dialog box 3 Set the begin time end time and forward number and click Ok To batch add number bindings click Add in...

Page 83: ...click Delete Command undo cft CFT view Optional Configure other call services Refer to Call Service Overview Optional Return to XE IP PBX Configuration Overview 5 10 5 Configuring CFO Service Table 5...

Page 84: ...ice for the subscriber Command srv switch cfo subscriber number view Required Delete one or more forward numbers of the CFO service 1 Select System View Location Server Gateway the gateway where the s...

Page 85: ...r Gateway the gateway where the subscriber to be configured is located Subscriber the subscriber to be configured in the navigation tree and z Select Call Forwarding If Busy in the configuration windo...

Page 86: ...ce for a subscriber Select System View Location Server Gateway the gateway where the subscriber to be configured is located Subscriber the subscriber to be configured in the navigation tree and z Sele...

Page 87: ...lls 1 Select System View Location Server Call List in the navigation tree 2 Click Refresh in the configuration window Command display location server call list any view Required 2 Terminate an ongoing...

Page 88: ...ervice Table 5 19 Configure the ONLY service Step Configuration task Description Remarks 1 Add a user ID 1 Select System View Location Server ONLY Service in the navigation tree 2 Click Add in the con...

Page 89: ...m View Location Server ONLY Service in the navigation tree 2 Select the user ID to be deleted in the configuration window and click Delete To batch delete user IDs select the desired IDs while pressin...

Page 90: ...be configured is located Subscriber the subscriber to be configured in the navigation tree 2 Set the time limit in the The Max Time Of Limited Call text box in the configuration window Command limite...

Page 91: ...d XE System Time spin boxes respectively z Select Relative Time and set the time in the Minute text box To batch add third party call control tasks click Add in the Add List Item dialog box and add ta...

Page 92: ...val 1 Select System View Location Server Service Call Back in the navigation tree 2 Set the call back interval in the Interval text box in the configuration window The call back interval is counted in...

Page 93: ...n the navigation tree and z Select Call Pickup in the configuration window to enable the call pickup service for the subscriber z Clear this check box to disable the call pickup service for the subscr...

Page 94: ...Command srv switch ci subscriber number view Required Configure other call services Refer to Call Service Overview Optional Return to XE IP PBX Configuration Overview 5 18 Dialing Test Service 5 18 1...

Page 95: ...n Remarks 1 Enable disable the time announcement service for a subscriber Select System View Location Server Gateway the gateway where the subscriber to be configured is located Subscriber the subscri...

Page 96: ...configuration window to enable the MyRing service for the subscriber z Clear this check box to disable the MyRing service for the subscriber Command srv switch miring subscriber number view Required 2...

Page 97: ...figured is located Subscriber the subscriber to be configured Services My Ring Caller Group the caller group to be configured Members of the group in the navigation tree 2 Click Add in the configurati...

Page 98: ...Server Service in the navigation tree 2 Specify the lead character in the configuration window and click Apply Command leader character LS SRV view Optional Configure the lead character timeout 1 Sele...

Page 99: ...window and click Apply Command prompt LS SRV AO view Required 3 Configure one or more operation code phone number bindings 1 Select System View Location Server Service Auto Operator the automatic oper...

Page 100: ...on service The administrator defines a remote group notification task When the task is started the notification deliverer can dial the access code to invite all receivers in the specified group to rec...

Page 101: ...ation window to bring up the Add List Item dialog box 3 Set the number and click Ok To batch add numbers click Add in the Add List Item dialog box and add numbers as desired Command member group confi...

Page 102: ...be configured in the navigation tree 2 In the configuration window specify the access code in the Callee Access Number text box Command config notify config view Required 5 Configure the notification...

Page 103: ...e duration as desired Command start group notify view Required Activate a remote group notification task 1 Select System View Location Server Service Group Notify Started Notify in the navigation tree...

Page 104: ...ber Command srv switch ct subscriber number view Required Configure the lead character for the XE IP PBX 1 Select System View Location Server Service in the navigation tree 2 Specify the lead characte...

Page 105: ...criber number view Required Configure other call services Refer to Call Service Overview Optional Return to XE IP PBX Configuration Overview 5 26 Alarm Clock Service 5 26 1 Introduction to Alarm Clock...

Page 106: ...1 Select System View Location Server Gateway the gateway where the subscriber to be configured is located Subscriber the subscriber to be configured Services Alarm in the navigation tree 2 Select Spe...

Page 107: ...2000 IP PBX G Remote Chapter 5 Call Service Configuration 5 43 Step Configuratio n task Description Remarks Configure other call services Refer to Call Service Overview Optional Return to XE IP PBX C...

Page 108: ...ser The super administrator enjoys the higher level and the normal user has the lowest authorities The GUI displayed varies with the user level as shown in Table 6 1 Table 6 1 Difference between inter...

Page 109: ...Device configuration function configuration and service configuration on the XE IP PBX Normal administrator The username is assigned by the super administrator z System configuration and network conf...

Page 110: ...dministrators Figure 6 1 Log On Management I Add an account Click Add in the Log On Management dialog box In the appeared window type the correct username and password and set the user level Then clic...

Page 111: ...ssword in the proper fields and then click Ok to make the new password effective Figure 6 2 Change password 6 1 5 Managing Operation Rights of Normal Administrators The super administrator can control...

Page 112: ...forbids normal administrators from operating the specified gateway Command access LS GW view Required Permit prohibi t normal administrators operations on a specific office group z Expand System View...

Page 113: ...ng deleting an office group Then click Ok Command access list LS view Required Permit normal administrators right to add delete a device 1 Expand System View Location Server in the navigation tree and...

Page 114: ...trol 2 In the configuration window click Add and the Add List Item dialog box appears 3 Select the desired option from the Prohibit drop down list where z The gateway option forbids normal administrat...

Page 115: ...and then click Delete z Selecting the gateway option and deleting it allows normal administrators to run all gateway configuration commands z Selecting the office group option and deleting it allows n...

Page 116: ...the self service for the subscriber Command 2 2 5 Configuring Self service srv switch gui subscriber number view Required 2 Configure the self service login password for a subscriber 1 Select System...

Page 117: ...esh interval in the Refresh Interval field ranging from 500 to 1000 in milliseconds The default value is 1000 ms z After the GUI client sends a query on CPU usage to the XE IP PBX if no response is re...

Page 118: ...work devices with command lines 6 4 Saving the Configuration After changing and confirming the XE IP PBX configuration through the GUI client you can save the configuration Click the Save On Device ta...

Page 119: ...operation you need to set the path of the configuration recovery file After the successful recovery the new configuration takes effect after the next reboot of the XE IP PBX Figure 6 5 Backup Recover...

Page 120: ...vice Management 6 7 1 Managing Multiple XE IP PBXs The GUI client can manage multiple XE IP PBXs in the voice network at the same time With the GUI client you can log on to an XE IP PBX in the network...

Page 121: ...be listed on the right pane of the configuration window as shown in Figure 6 8 The information about the gateways is saved in a table You can set a point in the list to start your query and the displa...

Page 122: ...s Thus you can quickly and precisely find the required voice gateway to be configured The operation procedure is as follows z Select System View Location Server Gateway in the navigation tree and sele...

Page 123: ...ndition the list is null z Refer to the operation on gateways for operation on office devices III Use of the Ctrl key When selecting a tab in the navigation tree you can press Ctrl at the same time to...

Page 124: ...s as a tab on the configuration window is called a docking window as shown in Figure 6 11 and a configuration sub window that appears as a separate window is called a floating window as shown in Figur...

Page 125: ...z Use the arrow keys to move the focus in the navigation tree z Use the Space key to open the configuration window corresponding to the selected node in the navigation tree z Use the F2 key to move th...

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