levelsmart
™
Wireless Autofill
14
Condition
Possible Cause
Remedy
Overfilling
Damaged component(s)
Contact H2flow Controls
Overfilling
Improper installation
Attempt pairing process of sensor and valve controller
Overfilling
Valve solenoid is not in
the OFF position
Ensure the valve solenoid is in the fully closed / OFF position
Overfilling
Sensor removed from
pool.
If the sensor is in a dry location, it will believe water is needed in the
pool and the valve will open at every opportunity. Re-apply the sensor
in the desired location on the side of the pool. Alternativly, disconnect
the valve controller power supply and reconnect when you are ready
to pair the unit again.
Overfilling
Sensor mounted with
screws
The sensor should only be mounted with epoxy provided in the
LevelSmart kit. Check that the level sensor is not cracked. If needed,
contact H2flow Controls for further assistance.
Overfilling
Use of out of spec valve
(DC, Voltage, etc.)
Use only the components supplied with the LevelSmart unit. If need-
ed, replacement parts can be purchased from H2flow Controls.
Damaged
Valve
Improper installation,
over tightening, freezing,
etc.
Refer to the Instruction Manual, Quick Start Guide and Online
Tutorials for guidance on proper installation and maintenance of Lev-
elSmart. If needed, replacement parts can be purchased from H2flow
Controls.
Damage
Freeze damage from
improper winterization
In colder climate areas, a flexible garden hose is the recommended
water supply, rather than PVC pipe. This allows for easy drainage/
winterization.
Water level
draining down
fast
Vacuum Breaking check
valve installed instead
of regular check valve
in water supply line and
hose spigot turned off.
Pump’s water pressure
causes valve to vent and
discharge pool water.
Replace Vacuum Breaking check valve with regular check valve. In-
struct people to not turn water spigot off.
TROUBLESHOOTING
8
