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page 52 of 99

cos105000_170-190_65, rev. 1.03

© 1988 - 2019 h/p/cosmos sports & medical gmbh

12 Troubleshooting

12.1 General troubleshooting

 

In case of any visible or assumed defects or malfunctions (of the device, accessories, software, etc.), unplug device, exclude 

reconnection, mark clearly and inform h/p/cosmos service personnel via telephone and writing.

 

In case of any visible or assumed wear and tear (of the device, accessories, labels, etc.), unplug device, exclude reconnection, 

mark clearly and inform h/p/cosmos service personnel via telephone and writing. Do not change or remove any labels!

Problem

Solution

Device cannot be switched on

Release emergency off (see “emergency off”)
Check power supply connection
Check device protection switch
Check power socket (test with another device)

Speed does not work

Release all emergency stops (see “emergency stop”)
In case there is no improvement, contact [email protected].

Elevation does not work (E21)

Switch off
Wait 10 min (in order to cool down)
Switch on again
In case E21 still appears, unplug device, exclude reconnection, mark clearly 

and inform h/p/cosmos service personnel via telephone and writing.

Device does not start but displays speed value

Switch off and on again
Check error messages (see below)

Oil leakage

Remove excess oil besides running belt
Remove excess oil under running belt
Check the next days and repeat if necessary.
In case there is no improvement, contact [email protected].

Electrostatic discharge

Choose proper floor, clothing and humidity

Grinding noises

Contact 

[email protected]

Running belt outside of lateral limits

See “adjustment of running belt”

Problems with optional heart rate measurement

See “Annex III (Accessories)”
In case there is no improvement, contact [email protected].

Any other problem

Unplug device, exclude reconnection, mark clearly and inform h/p/cosmos 

service personnel via telephone and writing.

Summary of Contents for 170-190/65 Series

Page 1: ...gn software and intellectual property is owned by h p cosmos sports medical gmbh except where explicitly stated differently Warning All rights reserved Unauthorized copying reproduction hiring lending...

Page 2: ...170 190 65 Models stellar lt med cos30003va17 stellar med cos30003va18 quasar med cos30003va20 quasar lt med cos30003va19 pulsar lt cos30004va01 pulsar cos30004va03 quasar med 3p cos30003va26 pulsar...

Page 3: ...research Many developments and pioneering work from h p cosmos have influenced not only product design and functionality but also their usage and methodologies Your success with our devices is the pr...

Page 4: ...ed duration 13 3 5 Contraindications 14 3 Intended Use sport 15 3 1 Intended use 15 3 2 Intended operator 15 3 3 Intended location 15 3 4 Intended duration 15 3 5 Contraindications 16 4 Safety med 17...

Page 5: ...erfere with automatic program 40 8 8 Pause function 41 8 9 Acceleration levels 42 8 10 User Options 43 9 Accessories compatible devices 45 9 1 Creating Systems 45 9 2 Overview of accessories 45 9 3 Co...

Page 6: ...pole disconnection 58 13 Technical data 59 13 1 UserTerminal 59 13 2 Dimensions 59 13 3 Loads 59 13 4 Emissions 59 13 5 Essential performance characteristics 60 13 6 Environmental conditions 60 13 7 T...

Page 7: ...ting cos15933 cos100548 cos15294 83 Special speed 0 to 10 km h 25 km h 30 km h 40 km h 45 km h 84 Heart rate measurement POLAR non coded cos102818 85 Heart rate measurement POLAR W I N D coded cos1001...

Page 8: ...page 8 of 99 cos105000_170 190_65 rev 1 03 1988 2019 h p cosmos sports medical gmbh...

Page 9: ...warning danger warning or caution statements DIN EN ISO 7010 W001 Warning of obstacles stumbling DIN EN ISO 7010 W007 Warning of electrical voltage DIN EN ISO 7010 W012 Warning of hot surface DIN EN I...

Page 10: ...up ISO7000 0623 Keep dry ISO7000 0626 Centre of gravity ISO7000 0627 Temperature limitations SO7000 0632 Do not stack ISO7000 2402 1 2 Symbols used transport 1 3 Structure Illustration Description sp...

Page 11: ...rear panel UserTerminal 5B outs cos11933 01 label h p cosmos address cos10144 01 Umrandung nur Schnittmuster nicht mitdrucken Laufgurteinstellung Adjust running belt Anleitung lesen Read manual COS10...

Page 12: ...nning deck enables the elevation Both parameters are manually adjustable on the UserTerminal Furthermore operation is possible via pre and self defined modes Operation is also possible via external de...

Page 13: ...t of a medical application is not necessarily a patient Therefore these instructions for use will use the term subject for patients as well as for athletes under test h p cosmos medical treadmills may...

Page 14: ...has to be made by the medical doctor before the treadmill is used Left main coronary stenosis Main artery disease Cardiac valve disease of moderate severity Known electrolyte imbalance Arterial hyper...

Page 15: ...top in the following cases while performing sprints for max endurance tests while training on running surfaces wider than 65 cm for children 14 years for subjects with all kind of disabilities impairm...

Page 16: ...f moderate severity Known electrolyte imbalance Arterial hypertonia RR 200 mm Hg syst 110 mm Hg diast Tachyarrhythmia or bradyarrhythmia Hypertrophic cardiomyopathy and other forms of outflow tract ob...

Page 17: ...mmediately and consult a medical doctor Exclude overloading or overstressing of the subject The subject has to be checked by a medical doctor before using the device A defibrillator must be present at...

Page 18: ...hnical data Do not use the device without instruction by authorized personnel acc to the instruction protocol Regard safety area behind device of 2 0 m x width of treadmill Operator and subject have t...

Page 19: ...rillator must be present at any time The intended operator has to be in reach of at least one emergency stop off at any time Obey all information given in these instructions for use Do not use the dev...

Page 20: ...e room with the device Operator and subject have to be aware of automatic load changes during profile cardio and test mode Unmeant trapping hazards Take off ties scarfs or other clothes that may be tr...

Page 21: ...y arch or a body weight support device airwalk It is up to the operator to use any other device that prevents the subject from falling and complies with IEC60601 1 The pull cord safety stop is not a f...

Page 22: ...on Ilustration Press lever to release rope Check rope daily Renew the rope and harness every 24 months or sooner if it shows any signs of wear or damage Select the user position on the treadmill using...

Page 23: ...les and falls into fall prevention device Treadmill stops Operator subject hits the emergency off Operator helps subject stand up again Operator helps subject exit the device Subject lost consciousnes...

Page 24: ...stop button Do not stand on or enter the running deck when device is in elevation running belt might slip through due to gravity Operation Result Release Restart UserTerminal Power supply to load gen...

Page 25: ...These risks are reduced by safety information within the IFU It cannot be excluded that unintended or forbidden use might cause further not yet regarded risks and that already regarded risks might ha...

Page 26: ...prevention Guide subject onto treadmill Do not enter the device when running belt is rotating Do not step on rear roller Do not stand on or enter the running deck when device is in elevation running b...

Page 27: ...rd so that the subject has to maintain the correct position see position of subject and operator 5 1 Further preparation locomotion Description Ilustration Adjustment of handrails Pull lever Push butt...

Page 28: ...mode or UKK walk test The displays may show service information and error messages as well see trouble shooting adjust units and decimals with OP 12 14 Element Primary function Secondary functions Sel...

Page 29: ...s standard or lt light devices lt devices have no UserTerminal no display no keyboard Standard device lt device Control via UserTerminal Software see accessories additional keyboard see accessories EC...

Page 30: ...faces are located at the rear of the UserTerminal Unused RS232 interfaces must be covered with dust caps cos102973 for isolation purposes Description Ilustration RS232 COM1 Possible connection of exte...

Page 31: ...mergency off button at the UserTerminal body height obstacles etc the operator must install an additional emergency stop within reach see accessories 3 Training area acc to ISO 20957 1 subject device...

Page 32: ...device is switched on all emergency offs are released Switch the running machine on with the on off switch light goes on Make sure the space under the treadmill is free from persons body parts or obj...

Page 33: ...e Manual mode Select mode Confirm and start mode Select speed Select elevation Terminate application Cardio mode Select mode Confirm and start mode Adjust parameters indicated by LEDs Confirm profile...

Page 34: ...predefined starting speed default 0 5 km h To predefine starting speed see OP09 in User Options To request body weight for calculation of energy and power see OP16 in User Options Confirm with enter R...

Page 35: ...0 5 10 15 20 25 0 5 10 15 0 5 10 15 20 elev in v in km h t in min profile 2 5 0 5 10 15 20 25 0 5 10 15 0 5 10 15 20 elev in v in km h t in min profile 3 6 Profiles 1 and 4 profile 1 without elevation...

Page 36: ...is displayed Select profile with or Current profile is displayed in elevation display Max speed is displayed in speed display Duration is displayed in time display Confirm with enter The selected prof...

Page 37: ...als beeps Furthermore the displays show the next load parameters flashing The cardio mode allows training within pre defined heart rate limits In order to stay within the limits the treadmill adjusts...

Page 38: ...The treadmill adjusts speed and elevation according to following matrices Deviation from lower limit Speed km h Elevation Reaction time s 5 heart beats 0 2 0 1 25 6 15 0 4 0 2 25 16 30 0 6 0 4 25 31...

Page 39: ...tion Select test with or Confirm with enter The running belt starts automatically after countdown Following tests require further settings 01 UKK walk test 02 Graded test 03 Conconi test 10 Ramp profi...

Page 40: ...his sets a new max speed Decelerate to 0 km h to pause the operation see pause function Alter elevation Press up or down Profile test mode Only valid for current step Switch between modes Press enter...

Page 41: ...stops The speed display shows PAUS Pressing the start key starts the running belt at the preset starting speed default 0 5 km h All values are maintained Pressing the key starts the running belt at 0...

Page 42: ...cceleration level Example Pressing 3 times then holding results in an acceleration with acceleration level 3 Acceleration levels 1 4 are freely accessible Acceleration levels 5 7 are locked by the adm...

Page 43: ...ts medical gmbh Basic functions Buttons displays Further information Press and stop together for at least 3 s speed display shows OP 01 Select option with or Confirm with enter Adjust option with or C...

Page 44: ...m 0000 0000 all senders accepted xxxx xxxx only specific sender accepted 9999 9999 next sender will be accepted OP 20 RS 232 interface protocol COM 1 OFF 1 20 1 h p cosmos coscom OP 21 RS 232 interfac...

Page 45: ...essories are available for this device For illustrations and detailed descriptions see annex or www hpcosmos com Article number Accessory Purpose Information cos10079 01 h p cosmos safety arch Fall pr...

Page 46: ...ard left extra wide speed 170 Speed training Optional cos14764 Footboard left extra wide speed 190 Speed training Optional cos14042 Floor protection mat treadmill 170 65 Floor protection stability Opt...

Page 47: ...on Illustration Disinfection Unplug the device Apply some disinfectant to a cloth Wipe all surfaces the subject might have touched Wipe all surfaces that may have come into contact with body fluids Wi...

Page 48: ...mpetence Daily inspection Daily Operator Lubrication When OIL message occurs Operator Adjustment of running belt If due Operator Safety inspection 12 months h p cosmos service personnel only Change of...

Page 49: ...o the same if there are dry grinding noises during operation The OIL messages occurs every 1000 km by default The oil interval may be varied depending on environmental conditions and use Unplug the tr...

Page 50: ...to the right Turn counter clockwise to adjust belt to the left After adjustment observe the running belt at 10 km h for at least 2 min Belt must maintain the position Remove Allen key from screw 11 4...

Page 51: ...After 12 months or 5000 km there will be a safety inspection reminder see below The error message will be reset by the h p cosmos service personnel performing the safety inspection 11 7 Spare parts an...

Page 52: ...op In case there is no improvement contact service hpcosmos com Elevation does not work E21 Switch off Wait 10 min in order to cool down Switch on again In case E21 still appears unplug device exclude...

Page 53: ...a RS232 blocked COM port Restart peripheral software Restart peripheral device Acceleration via external device too slow Check max acceleration and deceleration level via RS232 User Options OP 29 Any...

Page 54: ...inal Running surface dimensions L 170 x W 65 cm L 190 x W 65 cm Track access height 23 cm Handrail dimensions 6 cm 4 cm Data may be influenced by accessories 13 3 Loads Description Data stellar cos300...

Page 55: ...cell phones containers with liquid etc can fall into the device or onto the running surface or underneath the running belt Operation Operation Data Temperature 10 50 C Humidity 30 70 without condensa...

Page 56: ...eld immunity test EN 61000 4 8 Voltage dips short interruptions and voltage variations immunity tests EN 61000 4 11 Testing of voltage changes voltage fluctuations and flicker in public low voltage su...

Page 57: ...ar n a polar 13 12 Voltage Current Performance Description Data stellar cos30003 quasar cos30003 pulsar cos30004 locomotion cos30024 quasar 3p cos30003 pulsar 3p cos30004 locomotion 3p cos30024 Input...

Page 58: ...smos para motion non medical optional gaitway non medical optional Noraxon non medical optional Microgate Optogait optional zebris Rehawalk optional Number of stored programmes 6 training profiles 10...

Page 59: ...65 cm Track access height 23 cm Handrail dimensions 6 cm Data may be influenced by accessories Lower profile versions or custom made devices on request 13 3 Loads Description Data stellar cos30003 qua...

Page 60: ...into the device or onto the running surface or underneath the running belt Operation Operation Data Temperature 10 50 C Humidity 30 70 without condensation Pressure 700 1060 hPa Altitude max 3000 m wi...

Page 61: ...urbances induced by radio frequency fields EN 61000 4 6 Power frequency magnetic field immunity test EN 61000 4 8 Voltage dips short interruptions and voltage variations immunity tests EN 61000 4 11 T...

Page 62: ...e 115200 bps n a polar 13 12 Voltage Current Performance Description Data stellar cos30003 quasar cos30003 Input voltage 230 V f 50 60 Hz Current input long time 7 0 A Current input momentary 15 2 A E...

Page 63: ...way non medical optional Noraxon non medical optional Microgate Optogait optional zebris Rehawalk optional Number of stored programmes 6 training profiles 10 test profiles 8 user definable profiles Fo...

Page 64: ...om Limited liabilities apply If h p cosmos or h p cosmos organizational bodies senior management or agents can be held accountable for the payment of damages pertaining to slight negligence breach of...

Page 65: ...bolt If in compliance with local national standards use type A RCDs residual current operated protective device For type B RCDs measuring also direct current an additional leakage current limiter has...

Page 66: ...e and connectors are explained in detail UserTerminal 10 The general use is explained incl manual profile cardio and test mode Operation 11 The competences and intervals for maintenance are explained...

Page 67: ...information intended or forbidden use as well as unauthorized maintenance or lack of maintenance and regular safety checks may lead to injury or even death and can damage the device Furthermore this...

Page 68: ...tance covered in km indicates km OP03 Indication of total hours of operation stand by time including runtime of motor running belt h and show Operation hours reports h OP04 Indication of total hours o...

Page 69: ...tion of power and energy consumption OP16 Request for body weight before manual or automatic start 0 OFF Request for body weight before starting a program is not required Calculation of energy consump...

Page 70: ...For advanced h p cosmos coscom v3 connections with baud rate 115200 please select OP20 20 Please note that the connected devices software must be approved for h p cosmos coscom v3 with baud rate 1152...

Page 71: ...e h p cosmos coscom protocol the selected level in option 29 or in the corresponding command of the h p cosmos coscom protocol OP40 Locking and unlocking of the treadmill OFF After switching on the tr...

Page 72: ...fter pressing START again and will not be automatically deleted by pressing STOP Display values can only be deleted by pressing the STOP key twice time distance energy OP46 Report mode display Elevati...

Page 73: ...forming the UKK walk test the subject must warm up and determine the max walking speed During the test the subject must walk as fast as possible for 2 km heart rate approx 80 of max The subject must n...

Page 74: ...the medical doctor Skip remaining break time Press start once restart after countdown Press start twice restart immediately Prolong break Press within break pause is indicated Press start to continue...

Page 75: ...n 1 3 00 2 7 10 2 4 0 12 3 5 4 14 4 6 7 16 5 8 0 18 6 8 8 20 7 9 6 22 Description Illustration e g for ECG stress test Regard chapter test mode for safety information and adjustment Step Duration min...

Page 76: ...test mode for safety information and adjustment Step Duration min Speed km h Elevation 1 3 00 2 7 10 0 2 4 8 10 0 3 6 4 10 0 4 8 0 10 0 5 8 0 15 0 6 9 6 15 0 18 7 Cooper protocol Description Illustrat...

Page 77: ...steps onto the running belt the doctor presses the START key again By pressing the START key the second time the displays will be reset to zero Step Duration min sec Speed km h Elevation Total time mi...

Page 78: ...for at least 5 s Select speed for step 1 with or Confirm with enter Select distance for step 1 with or Confirm with enter Select distance 0 in order to program this step by time Select time for step...

Page 79: ...plays Further information Select acceleration for step 1 with or Confirm with enter The acceleration level is displayed in the index display Proceed the same way for further steps Make sure all steps...

Page 80: ...the PC and keys can be simulated for remote control of the running machine or the ladder ergometer Illustration Application See separate instructions for use Additional safety information See separate...

Page 81: ...lease Restart Push button Running belt stops with predefined deceleration Movement of elevation system stops UserTerminal displays pull stop Mains connection and interface communication not interrupte...

Page 82: ...pplication The additional keyboard allows full control over all functions of the MCU like START STOP elevation UP and DOWN speed and Additional safety information See safety information for the treadm...

Page 83: ...ment 10m cos15294 L15m Emergency stop ext without attachement 15m Illustration with magnet holder without attachement Application Operation Result Release Restart Push button Running belt stops with p...

Page 84: ...ort description Extends max speed to 10 km h 25 km h 30 km h 40 km h 45 km h Illustration N A Application N A Additional safety information N A Technical data cos15258 cos12995 cos11995 cos10158 cos10...

Page 85: ...n POLAR T31 or T34 is used see print If the heart rate is not displayed or displayed incorrectly There might be interferences with Screens computers printers mobile phones and any radio engineering sy...

Page 86: ...ng immediately and consult a medical doctor Technical data Transmission radius approx 10m Further data see accompanying POLAR documents or www polar com Troubleshooting In case the heart rate is not d...

Page 87: ...stop exercising immediately and consult a medical doctor Technical data Further data see accompanying POLAR documents or www polar com Troubleshooting In case the heart rate is not displayed Chest be...

Page 88: ...rts outside of training area when running Do not use on bare skin Do not leave the arm support in a position that projects into running area Before loading make sure the adjustment elements are correc...

Page 89: ...ox 110 cm depending on treadmill Weight approx 15 kg depending on treadmill Max pulling force 50 N per rope Technical data robowalk back cos30023 Height approx 80 cm depending on treadmill Weight appr...

Page 90: ...he treadmill The fastening profiles can be fixed without tools only by magnetic force The option is independent of the frame height Do not step on optofixTM Additional safety information Do not step o...

Page 91: ...prevention devices Additional safety information See safety information for the treadmill Technical data Max subject weight 300 kg Max subject height 200 cm Min triggering force 30 kg Min room height...

Page 92: ...ld handrails for balance control Holding handrails during use affects exercise results Additional safety information N A Technical data Lenght Diameter Weight 170 stellar quasar 224 5 cm 6 cm 18 kg ea...

Page 93: ...oad Be careful with squeeze and shear points Pay attention to the right position of the handrails Before loading make sure the adjustment elements are correctly locked Technical data adjustability han...

Page 94: ...Illustration Application Subject may hold handrails for balance control Holding handrails during use affects exercise results Additional safety information N A Technical data Lenght Diameter Height We...

Page 95: ...without supervisory staff Do not switch during motion Max speed for reverse belt rotation is reduced by default Technical data speed range 0 5 0 km h 3 1 mph in reverse mode no limitation in regular...

Page 96: ...al balance control Illustration Application Subject may hold crossbar front rail for balance control Holding handrails during use affects exercise results Additional safety information It is not allow...

Page 97: ...Lenght Width Weight 170 stellar quasar 167 cm 40 cm 22 kg each 190 pulsar 187 cm 40 cm 25 kg each Additional accessories Separable handrails cos14233 02 are necessary Installation By h p cosmos servi...

Page 98: ...ke off ties scarfs or other clothes that may be trapped Secure long hair and ribbons during maintenance and training in order to prevent being captured in trapping zones The ramp must not touch the ru...

Page 99: ...man mobile networks fax 49 18 05 16 76 69 email service hpcosmos com Skype hpcosmos com search select name Sales phone 49 18 05 16 76 67 0 14 min from German landlines max 0 42 from German mobile netw...

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