RATIO:FEEDER® LIMITED WARRANTY
WHAT IS COVERED
The H.E. Anderson Company of Muskogee, Oklahoma, will make any necessary repairs
and/or replace any parts of any Ratio:Feeder® product made necessary because of defects in
materials or workmanship for fifteen months from date of manufacture. Warranty repairs
and/or replacements will be performed without charge to the owner by H.E. Anderson
Company within a reasonable time after prepaid delivery of the defective product to the H.E.
Anderson Company, 2100 Anderson Drive, Muskogee, Oklahoma 74403.
WHAT IS NOT COVERED
This warranty specifically excludes failure of any parts or materials caused by chemical
attack or damage caused by operation above rated capacity or pressure. Further, this warranty
does not cover wear or failure caused by sand or other foreign materials which may be found in
water that is passed through our products, or damage caused by freezing or exposure to water
temperatures above 60 °C (140 °F).
This warranty does not cover damage caused by failure to follow prescribed installation
instructions and limitations issued by H.E. Anderson Company. In addition, this warranty does not
cover service adjustments, repairs, or replacements caused by misuse, negligence, alteration,
accident, or lack of specified maintenance.
This warranty does not cover components used by, but not manufactured by H.E. Anderson
Company, in the manufacture of our products except to the extent of said component
manufacturer's warranty.
This warranty specifically excludes liability for consequential damages or for charges for labor or
expense in making repairs or adjustments, or losses of time or inconvenience.
This warranty gives you specific legal rights and you may also have other legal rights which
may vary from state to state. H.E. Anderson Company does not authorize any person to create
for it any other obligation or liability in connection with these products. ANY IMPLIED
WARRANTY APPLICABLE TO THESE PRODUCTS IS LIMITED TO THE DURATION OF THIS
WARRANTY. H.E. Anderson Company shall not be liable for consequential damages resulting
from breach of this written warranty.
NOTE: Some states do not allow limitation on how long an implied warranty will last or the
exclusion of limitations of incidental or consequential damages, so the above limitations or
exclusions may not apply to you.
WHAT TO DO IF THERE IS A QUESTION REGARDING WARRANTY
1)
Promptly notify the consumer adviser at H.E. Anderson Company by telephone at 800-331-9620 or
918-687-4426.
2)
Confirm the report in writing (or via FAX at 918-682-3342) to the H.E. Anderson Company, stating
the circumstances surrounding the problem.
PURCHASER'S OBLIGATION
a)
Purchaser must give H.E. Anderson Company immediate written notice on discovery of
defect.
b)
Purchaser must pay for shipment of the defective product to the H.E. Anderson Company, 2100
Anderson Drive, Muskogee, Oklahoma 74403.
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