Section 1
TM9711B-A-00
6 November 2013
1-2
Limitation of Warranty
Warranty coverage does not apply to equipment which has failed due to misuse, neglect, accident or
abnormal conditions of operation or if modifications or repairs have been made without prior
authorization of Guildline instruments.
Temperature probes are not warranted against failure due to mechanical shock.
Fuses, lamps and non-rechargeable batteries are not warranted against breakage.
Damage in Shipment to Original Purchase
Instrument(s) should be thoroughly inspected immediately on receipt for visible damage. Any
damage should be reported to the carrier and further inspection and operational tests should be
carried out if appropriate to determine if there is internal damage. Contact Guildline Instruments
before returning for repair. The customer or purchaser must complete all final claims with the carrier.
Regular charges will apply to non-warranty service. External service charges and expenses will be
billed at cost plus handling.
1.2
To Obtain Warranty or Calibration and Repair Service
Returns and/or Calibration and Repair Service Requests.
Telephone, Fax and email addresses to
contact Guildline are provided previously.
Guildline Instruments will pay for all warranty costs including shipping to and from the original
shipment point. However, if the instrument is purchased within one country and shipped to another,
Guildline will only pay for shipping to and from the original ship to country or customer point.
1.2.1
USA Warranty Return Address
USA Customers should use the following address to return instruments for warranty service or
calibration support.
Guildline Instruments Limited
C/O AN Deringer
800 Proctor Avenue
Ogdensburg, NY 13669
Mark on the outside of the box:
RMA # _____________
Model #_____________
Serial #_____________
Summary of Contents for 9711B Series
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