User Manual
Troubleshooting
The camera does not turn on
Battery improperly installed. Remove battery and
install correctly.
Battery contacts are dirty. Clean battery contacts.
Battery charge is low. Recharge battery or replace
with fully charged item.
Battery performance is poor
Battery may be defective. Replace battery.
Image is blurry
The target is not in focus. Adjust focus.
Brightness and contrast are inappropriate. Adjust
brightness and contrast
Image contrast is low or there
is no image
Temperature set points Tmin and Tmax are
inappropriate. Change the lower set point and upper
set point to values that are more consistent with
target temperatures in the room.
Emissivity setting is incorrect. This affects the
temperature range set points. Check and amend the
emissivity setting.
The lens cap is on. Remove lens cap.
Condensation on camera lens. Place camera in a
dry area at room temperature until condensation
evaporates.
Non-uniformity appears in the image. Perform a
non-uniformity calibration
Temperature measurement is
inaccurate
Emissivity setting is incorrect. Check and amend the
emissivity setting.
Temperature set points are inappropriate for this
temperature measurement. Select Tmin and Tmax
settings that are closer to the target temperature
being measured.
Condensation on camera lens. Place camera in a
dry area at room temperature until condensation
evaporates.
