Troubleshooting
21
You replaced the batteries but still
received the “Battery low” message.
If you just printed diagnostic reports, let the
HF PARTNER system recharge for 30 to 60
minutes. If you still hear this message after
letting the batteries recharge, call Guidant
Technical Services. See “Contacting
Guidant” on page 5.
The HF PARTNER device cannot
communicate with an implanted
device.
•
Move the HF PARTNER device around
gently until communication is made with
the implanted device (see Figure 3 on
page 7), or try repositioning the
HF PARTNER device (such as turning it
over).
•
Verify the implanted device is a
compatible Guidant device.
Voice messages cannot be heard.
Turn the speaker On using the steps on
page 12.
Voice messages are no longer in the
language of your choice.
The selected language may have been
changed. Reset the HF PARTNER device to
the language of your choice. See “Language
selection” on page 11.
The report won’t print
•
Change the distance between the
HF PARTNER device and printer.
Optimal performance is 3-15 feet.
•
Check that the printer adapter is turned
On (look for flashing lights when the
transmission occurs).
•
Check the printer for warning lights.
•
Pair with printer again.
System status report will not print
properly during printer pairing
If a new printer is being used, the printing of
the test page may interfere with the pairing.
Clear the printer and start the pairing
process again.
Problem
Possible Solution
