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WARRANTY AND SERVICE

 

 

Super-G products have a 2-year warranty.

 Warranty obligations are valid for failures that did not occur 

due to mechanical or moisture damage or improper use. Wear and tear of the battery, housing or other 
parts over time is not considered a failure covered by the warranty. 
 

 

This device is not an exact location positioning device.

 The main function of the watch-phone is 

incoming and outgoing voice calls. Provisional location is an additional feature, the accuracy of which may 
depend on technical conditions and circumstances. 
 

 

Attention! 

 We do not recommend immersing the device in water/liquids or pouring water/liquids directly 

on the housing. If the housing of the watch is wet or mechanically damaged, the warranty shall be void. 

 

 

More information about the warranty, warranty limitations and other up-to-date information can be found 
here: https://help.super-g.watch/lt/support/home. 

OFFICIAL WARRANTY PROVIDED 
BY

 

LLC “Promo vero”

 

Legal entity code 304041104

 

VAT code LT100009506518 

 

Konstitucijos av. 26, 08105 Vilnius 

 

 

ANY QUESTIONS? Let's get in 

touch!

 

E-Mail: [email protected] 

Summary of Contents for SUPER-G ACTIVE PRO

Page 1: ...SUPER G ACTIVE PRO Detailed instructions for use ...

Page 2: ...VE PRO Important Calls and data transfer require a SIM card with a voice calls SMS and mobile data plan Navigation outdoors according to WIFI and GPS indoors WIFI and CELLS the position of the operators GSM towers Positioning error is possible depending on the communication operator positioning signal and other technical conditions This is not an exact location positioning device Do not submerge t...

Page 3: ...k of the watch When connected correctly the charger will stick to the magnetic charging contacts Leave the watch on a stable flat surface Charge for 2 3 hours 2 PREPARE SIM CARD Turn off the requirement of the PIN code of the SIM first You can do this by inserting the card into your mobile phone and turning off the PIN code requirement in the settings If you use a prepaid card immediately order a ...

Page 4: ...card until the Internet connection is established IMPORTANT The SIM card must have a mobile data voice calls and SMS plan activated We recommend having at least 1Gb of mobile data per month 3 INSERT SIM CARD Turn off your watch phone Carefully remove the SIM cover with the SIM opening tool in the package Insert the SIM card into the watch phone as shown in the illustration Place the SIM with the c...

Page 5: ...ettings Style Ringtone Volume Language Screen About the watch You can see real time weather forecast by swiping the home screen from top to bottom You will see the IMEI number and QR code by swiping the home screen from bottom to top You will find the following menu items by swiping the touch screen from right to left GET TO KNOW YOUR WATCH PHONE ...

Page 6: ...monitoring his her watch or other Super G Active Pro watches The maximum duration of a video call is 5 min Voice messages The watch phone can send voice messages to and receive voice messages from users of the mobile application but only those who have added the watch phone to their account When you enter the watch s voice message group chat environment press and hold the microphone icon on the sc...

Page 7: ...m the wrist There should be no clothing one time tattoos or other inserts between the watch and the skin Please note that the watch phone is not a medical device and the measurement results are highly dependent on whether the measurements were performed correctly Any results should be considered as a recommendation only and if necessary the result should be verified with medical devices Pedometer ...

Page 8: ...level of the screen set the volume level change the style or wallpaper and choose the ringtone you want Style The watch phone has 2 styles you can choose the one you prefer with space illustrations or without Ringtone Here you can change the call environment ring only ring and vibrate vibrate only or silent You can also choose the desired ringtone for the watch and you can choose from as many as 9...

Page 9: ...SCAN THE QR CODE AND DOWNLOAD NOW Watch phone control with the Super G app How to install the app You can find the application for free on Google Play or App Store Google Play App Store ...

Page 10: ...back of the box 3 Enter the child s name and phone number of the watch 4 Enter your phone number and name or title as you want the child to see it in the address book for example mother grandmother 1 After opening the application press Start and select the desired language Important After receiving a message about access to the phone s camera photo gallery location and microphone allow access Othe...

Page 11: ...ally updates information only when you enter the application The location positioning process may take 2 to 5 minutes depending on the positioning method used signal strength environment and weather conditions Navigation outdoors according to GPS and WIFI indoors WIFI and CELLS this is the position of the operators GSM towers Positioning error is possible depending on the communication operator po...

Page 12: ... message you want to send voice or text to send a voice message click on the microphone icon speak and release To send a text message press on the keyboard icon enter the text and press send Messages will go directly to the watch phone You will be able to listen to voice messages received from Super G in the app To add contacts to the address book select Contacts Press in the upper right corner En...

Page 13: ...e steps you will see the last pulse measurement result and you can initiate the temperature measurement Please note that if the watch is worn improperly not worn or other environmental features are not suitable for the measurement the result may be inaccurate The result is provided 2 minutes after the initiation of the measurement The watch phone is not a medical pulse and temperature measuring de...

Page 14: ...turb mode Enter the title it will be visible only in the app Set start and end time and save Do not disturb mode You can choose between three ringing modes on the Super G Active watch Ring Vibrate or Silent Ringtone Turning off the device remotely Rebooting the device remotely Time and date Advanced settings All frequently asked questions have already been answered and are always on your phone Pre...

Page 15: ...of the main screen of the application Pressing on it will take you to the user profile settings of the application Here you will find YOUR ACCOUNT AND SETTINGS To change the password click on the icon in the upper left corner of the main window Select Change password Enter the old password Enter the new password Save Password changed successfully Password change List of watches Here you can add a ...

Page 16: ...pp Select the password reminder function Enter the e mail address with which you ve registered in the app Check the e mail box on the same phone where your app is installed In the received e mail message you will find a button with a link press it see the picture below This will bring you to the password change window see picture Change your password and save ...

Page 17: ... is an additional feature the accuracy of which may depend on technical conditions and circumstances Attention We do not recommend immersing the device in water liquids or pouring water liquids directly on the housing If the housing of the watch is wet or mechanically damaged the warranty shall be void More information about the warranty warranty limitations and other up to date information can be...

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