E-10
TROUBLE SHOOTING GUIDE
Water vapor and humidity
are not produced.
Power Plug: Unplug and then try again.
Power Failure: When the power is returned, try again.
Tank Installation: Make sure the tank is correctly attached.
The surface of the ultrasonic disk is dirty: Clean ultrasonic disk.
PROBLEM
SOLUTION
Air blows but water vapor
is not produced.
Excessive Water: Remove a certain amount of water from the
tank. Increase mist setting.
Detergent residue and/or oil ingredients from cosmetics, etc
may be in tank; wash out tank and try again.
The surface of the ultrasonic disk is dirty: Clean ultrasonic disk.
If you use hard water, replace with softer water.
Humidity level is low.
The surface of the ultrasonic disk is dirty: Clean ultrasonic disk.
The water in the unit is too cold: Replace with cool, but not cold
water. Damage on the ultrasonic disk: Contact Customer Service.
The humidity has
a bad smell.
Poor maintenance or dirty water: Clean the product thoroughly,
and fill it with fresh water.
White dust is forming on
nearby furniture.
Hard water may deposit a certain amount of dust. Dust in the air
also settles because of added humidity in the room. Use distilled
water if this becomes a nuisance.
FLTDC20 filter is available at www.guardiantechnologies.com
or through customer service.
Unit has stopped working.
No or low water. Unplug unit and refill tank.
Unit shuts off unexpectedly
or does not operate.
Check that the safety device triggered. To restart, unplug for
5 seconds, replug then press the power button.
Call Customer Service.
Water is accumulating
outside of unit or area
surrounding unit.
Saturation of humidity. Lower mist control setting.
Unit not level and water is accumulating. Unplug and place on
level surface. Point spray away from objects. Raise unit on a
water-resistant level surface 2-3 feet off of floor.
Water dripping
when refilling.
Water remaining on bottom of tank. Wipe tank or tilt to drain
before transporting. Make sure both A and B tank caps are
secured tightly.
Increased noise level.
Unit must be placed on a flat, level, hard surface.
Make sure it is NOT placed on a soft or absorbent surface.
Cannot smell aroma scent.
Add a few more drops of oil to the aroma
pad or replace aroma pad with a new one.