20
5 Trouble Shooting
Description of problem
What to do
Jolting
With the RaceChip
installed, my car jolts,
stutters or hesitates in
situations where it did not
before
• First, please check to see if the jolting, stuttering or hesitation
occurs in all 3 tuning stages (
EFFICIENCY
,
SPORT
,
RACE
)
on the RaceChip App. The information helps us to find the
right solution for you quickly.
• The RaceChip App is connected to our server and can
download settings specially for your car.
• This means that our Customer Service can update your
RaceChip’s settings to make the problem disappear and help
the engine run as smoothly as before.
• Please contact our Customer Service. We can update
your RaceChip’s settings based on your description of the
problem
• You can update the settings of your RaceChip by going to
Settings on the App (
Search for updates for my car
)
Quality of gear shift
reduced
The shift behaviour
and/or the shift quality
has worsened since
the installation of the
RaceChip The gearbox
sometimes cannot seem
to find the right gear.
• First, please check to see if the shift quality is worse in all 3
tuning stages (
EFFICIENCY
,
SPORT
,
RACE
) on the RaceChip
App. The information helps us to find the right solution for
you quickly.
• The RaceChip App is connected to our server and can
download settings specially for your car.
• This means that our Customer Service can update your
RaceChip’s settings to make the problem disappear and help
your car shift gears as smoothly as before.
• Please contact our Customer Service. We can update
your RaceChip’s settings based on your description of the
problem
• You can update the settings of your RaceChip by going to
Settings on the App (
Search for updates for my car
)
