GTS gVoD, User Manual

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gVoD User Manual
12 | P a g e
Trouble Shooting
All LEDs on the front panel are not lighted.
No power, please check the AC and DC power connections.
Blank screen

No signal available in this channel, please try another channel.

Connections are poor or loose - please check the Yellow Video connection and the
Ethernet.
Remote control failure

Low battery - please change batteries.

The remote control is operating out of its range
– move closer to the Media Player or
position yourself directly in front of the Media Player
Picture jamming or mosaic

Low data rate - please wait or view other programs.

Bad network connection - please check the network connection and re-connect to
make sure.

Video source problem - please wait or view other programs.
Strange sound or asynchronous video and audio

Low data rate - please wait or view other programs.

Video source problem - please wait or view other programs.
Video working without sound

Audio cable connection problem - please check the audio cable connection and
re-connect it.

Media Player or TV was muted - please cancel the mute of the Media Player or TV.

Video source problem - please wait or view other programs.
Sound working without video

Video cable connection problem - please check the video cable connection and
re-connect it.

Video source problem - please wait or view other programs.