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Warranty Information

Grey Technology has provided the 
SW04 Cordless Power Sweeper with a  

12 month guarantee

.

In Guarantee:

Please retain your receipt as proof of purchase. 
In the rare and unfortunate event of your 
Gtech product being faulty, please accept 
our apologies and we will aim to remedy the 
problem as fast as possible once brought to our 
attention. However please be aware that due 
to Company Policy, Grey Technology can only 
repair or replace all or part of the product if proof 
of purchase is provided and the claim is made 
within 12 months of the purchase date. 

If your product is within the 12 months warranty 
period you should either return this product with 
its receipt to the retailers where the product was 
purchased or if a simple part or advice is required 
ring the Gtech Helpline where we will be more than 
happy to assist. 

Note: Gtech cannot refund any monies if the 
product was brought from a third party.
Note: The battery is a consumable item and is 
not covered by this guarantee.

We would like to remind our customers that 
the Gtech guarantee does not cover any 
unauthorised repairs and will be annulled:

1

 

if the product has been damaged due to 
incorrect use or maintenance.

2

 

if any part is modified or replaced or if it is 
used in any way that is not  

 

   

recommended by Gtech.

3

 

if it is used with any parts not produced or 
not recommended by Gtech.

4

 

if it is used for purposes other than those 
specified by Gtech.

If after reading the manual and following the 
instructions you are sure that the product is 
defective please call the 

Gtech Helpline on 

01905 345891

A Customer Service Advisor will be available 
to deal with any problems you have with our 
product. To assist them please be ready with 
the product, a detailed description of the 
problem, and your proof of purchase.

Out of Guarantee:

If your Gtech product is over 12 months old 
and you need any parts or advice then please 
contact our Helpline. Parts will be sent out 
usually within 3 weeks of request.

customer helpline 

01905 345891 [email protected]

 

www.gtechonline.co.uk

The          symbol indicates that this product is 
covered by legislation for waste electrical and 
electronic products (EN2002/96/EC)

When the sweeper has reached the end of its 
life, it and the NiMH battery it contains should 
not be disposed of with general household 
waste. The battery should be removed from 
the sweeper and both should then be disposed 
of properly at a recognised recycling facility.

03/05/11

WARNING: Only use the charger supplied with 
the product. 

Call your local council, civic amenity site, or 
recycling centre for information on the disposal 
and recycling of electrical products. 
Alternatively visit 

www.recycle-more.co.uk

 

for advice on recycling and to find your nearest 
recycling facilities.

Using another charger may damage the 
product and the battery and will invalidate 
your guarantee.

clever cordless creations

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